Vetrazzo Builds and Deploys Custom ERP Applications on Force.com Five Times Faster and at 1/3 the Cost than with J2EE or .NET

ROI case study by industry analyst firm Nucleus Research finds Vetrazzo was able to generate 453% ROI and payback in 2 months with Force.com 


SAN FRANCISCO, Sept. 23  /PRNewswire-FirstCall/ -- Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced that Vetrazzo has generated 453% annual return on investment (ROI) and payback in two months using Force.com for custom application development (http://www.salesforce.com/platform/application-development/).

(Logo:  http://www.newscom.com/cgi-bin/prnh/20050216/SFW105LOGO)

Vetrazzo, (http://www.vetrazzo.com/) a leader in green building products, transforms recycled glass into gorgeous surfaces for home and commercial applications including countertops, bartops, and vanities. The company built custom applications for inventory and order management, production planning, and forecasting on Force.com.

Success with Custom App Development in the Cloud

As demand for its innovative recycled glass surfaces accelerated, Vetrazzo needed more efficient systems to manage the complexities of inventory management, order management, production planning, batch management, and forecasting. After seeing a proof of concept, Vetrazzo worked with The Claiborne Company, a salesforce.com consulting partner, to build the applications on Force.com. Key business results include:

  --  Accelerated development. Vetrazzo found it could develop and deliver
      applications an average of five times faster than it could in a J2EE
      development environment.
  --  Reduced shipping costs. The ability to more accurately forecast
      product deliveries and shipments has enabled Vetrazzo to reduce
      shipping costs by 20 percent.
  --  Increased customer service productivity. Better visibility into
      product availability has reduced the number of orders where customer
      service agents must be involved, increasing their productivity.

  --  Increased customer satisfaction. Fewer missed delivery dates has
      increased customer satisfaction.


  Comments on the News:


"We've been thrilled with how quickly we could build custom applications on Force.com," said James Sheppard, CEO, Vetrazzo. "And, we have been even more satisfied with the reliability, performance and return on investment that cloud computing brings to our business."

"Like Vetrazzo, the best run companies continually look for ways of controlling costs and quickly generating business results," said Rebecca Wettemann, vice president, research, Nucleus Research. "Using cloud computing platforms like Force.com for custom application development and delivery has proven to drive excellent ROI."

  Additional Resources:
  --  The ROI case study was performed by Nucleus Research, and is available
      at http://www.salesforce.com/platform/tco.
  --  A snapshot of the Vetrazzo story is available here:
      http://www.salesforce.com/customers/manufacturing/vetrazzo.jsp
  --  A webinar discussing the results of the ROI study is available here:
      https://www.salesforce.com/form/event/vetrazzo_plat_webinar.jsp?d=7013
      0000000Elnx

  --  Video of James Sheppard, Vetrazzo:
      http://www.youtube.com/user/sfdcMktg#play/search/0/AAZz83f55Ss


  Force.com - the Industry's Leading Enterprise Cloud Computing Platform:
  --  Force.com is salesforce.com's enterprise cloud computing platform
      (http://www.salesforce.com/platform/cloud-platform/)
  --  Force.com provides everything companies need to quickly build and
      deliver business applications in the cloud, including the database,
      unlimited real-time customization, powerful analytics, real-time
      workflow and approvals, programmable cloud logic, integration,
      real-time mobile deployment, programmable user interface and Web site
      capabilities
  --  Customers and partners have built more than 120,000 custom
      applications on Force.com to run their businesses, including, supply
      chain management, compliance tracking, brand management, accounts
      receivable, claims processing, time-off applications and much more
  --  Force.com enables companies to build and deliver applications 5 times
      faster, at about 1/2 the cost of traditional client/server software
      platforms

  --  Here's a video on how to get started building apps on Force.com:
      http://www.youtube.com/user/sfdcMktg#play/uploads/24/QkRbzd3vxHU




Vetrazzo is one of the 63,200 companies of all sizes, industries and geographies that comprised the salesforce.com customer base as of July 31, 2009. Revenue and subscribers are recognized as the service is delivered.

About salesforce.com

Salesforce.com is the enterprise cloud computing company. The company's portfolio of Salesforce CRM applications, available at http://www.salesforce.com/products/, has revolutionized the ways that companies collaborate and communicate with their customers across sales, marketing and service.  The company's Force.com platform (http://www.salesforce.com/platform/) helps customers, partners and developers to quickly build powerful business applications to run every part of the enterprise in the cloud.  Based on salesforce.com's real-time, multitenant architecture, Salesforce CRM and Force.com offer the fastest path to customer success with cloud computing.

As of July 31, 2009, salesforce.com manages customer information for approximately 63,200 customers including Allianz Commercial, Dell, Dow Jones Newswires, Japan Post, Kaiser Permanente, KONE, and SunTrust Banks.  Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all.  Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available.  Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com/, or call 1-800-NO-SOFTWARE.

Copyright (c) 2009 salesforce.com, inc. All rights reserved. Salesforce and the "no software" logo are registered trademarks of salesforce.com, inc., and salesforce.com owns other registered and unregistered trademarks. Other names used herein may be trademarks of their respective owners. 

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