Victoria's Building Commission Expands Use of ViryaNet Product; Purchases Additional Licenses to Automate Its Technical Services

  
    
  
  
    
      ViryaNet (NASDAQ: VRYAD), a leading provider of software applications 
      that automate business processes for mobile workforce management, today 
      announced that the Building Commission of Victoria Australia has 
      purchased additional licenses to expand its use of the ViryaNet solution.
    
    
      The Building Commission, located in Melbourne, is a statutory authority 
      that oversees the building control system in Victoria, and regulates 
      building practices. The Building Commission employs a talented and 
      diverse group of staff members who regulate the Victorian building 
      industry for a safe, liveable and sustainable built environment.
    
    
      The Commission originally selected the ViryaNet product for its 
      Compliance and Conciliation Group, and now, through the acquisition of 
      these new licenses, will deploy the product to its Technical Services 
      Group.
    
    
      Using ViryaNet's solutions, the Building Commission will be able to 
      better utilize its existing workforce, cut response times to customers, 
      and lower operations costs through improved communications, better 
      customer service, and optimized workforce productivity.
    
    
      ViryaNet enables companies around the world to manage customer 
      interactions, schedule and dispatch its workforces, manage cases, 
      receive real-time reports from field engineers who use mobile 
      technology, unite all of the systems and applications across their 
      operations, and accommodate real-time business monitoring.
    
    
      With this roll out, now the entire Building Commission also will use 
      ViryaNet’s product as its CRM tool, which will 
      be enable a 360 degree view of customer. In so doing, the product will 
      unify disparate customer data and databases into a single view of the 
      customer. The CRM function will allow tighter control of the Building 
      Commission environment and eliminate the duplicate customer data that 
      exists within the organization.
    
    
      “The Building Commission is a perfect example 
      of how ViryaNet can manage the full range of service activities for many 
      different divisions within an organization," stated Jon Sheiman, General 
      Manager, Asia Pacific, ViryaNet. "The Building Commission constantly 
      seeks to improve its processes, and that is why it consistently achieves 
      such high customer satisfaction ratings."
    
    
      "We are very pleased that the Commission is expanding the use of the 
      ViryaNet product to support its goals, promote its leadership, and 
      enrich the customer experience,” stated Jeff 
      Oskin, Chief Operating Officer, ViryaNet.
    
    
      About the Building Commission
    
    
      The Building Commission was established by the Building Act 1993 to 
      administer Victoria's building legislation system. It operates within a 
      national legislative framework that is administered by the Australian 
      Building Codes Board. The Building Commission oversees the building 
      control system, including the registration and regulation of building 
      practitioners, standards in construction and building maintenance, 
      protecting the health and safety of building users, and the building and 
      occupancy permit system. It also demonstrates industry leadership by 
      promoting initiatives such as sustainability and accessibility, and 
      continuing professional development for building practitioners. For more 
      information, visit www.buildingcommission.com.au
    
    
      About ViryaNet
    
    
      ViryaNet is a provider of software applications that improve the quality 
      and efficiency of an organization’s service 
      operations. ViryaNet’s products enable 
      companies in the utility, telecommunications, retail, insurance, and 
      general service sectors to manage and optimize mission-critical business 
      processes. ViryaNet’s products improve the 
      functions of work order management, scheduling and dispatch, business 
      activity monitoring, and mobile field communication. Embracing a 
      business process management architecture, the ViryaNet products 
      intelligently guide, automate, and optimize field service work – 
      both simple and complex. The results are improved operational 
      performance, a better customer experience, and a higher degree of 
      regulatory compliance. Visit ViryaNet at www.viryanet.com.
    
    
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