US Airways Implements Service Fees

US Airways Implements Service Fees 


ARLINGTON, Va., Sept. 7  /PRNewswire-FirstCall/ -- US Airways has introduced a
service fee for customers who desire personalized reservations ticketing
assistance.  The fee applies for tickets for domestic U.S. travel purchased by
calling US Airways' toll-free reservations or visiting US Airways' airport
ticket counters, and is effective Sept. 9, 2004.

Under the new fee schedule, tickets purchased through US Airways' toll- free
reservations systems will incur a $5 fee, and tickets purchased at airport
ticket counters will incur a $10 fee.  Dividend Miles Chairman's Preferred
members will not incur the new fees.  The application of ticketing fees to
cover distribution costs is consistent with policies of other full- service and
low cost carriers that are already in place.  There will be no fee on tickets
purchased at airport kiosks and at usairways.com.

"Lower air fares and higher distribution costs are squeezing the industry, and
US Airways, like other airlines, must find ways to both offer low fares and
cover our costs.  These nominal fees will allow us to maintain the more
expensive distribution and infrastructure of personalized customer service in a
cost-effective manner," said B. Ben Baldanza, US Airways senior vice president
of marketing and planning.  "Our Transformation Plan is built on a platform of
lower costs and increased revenue, and as we continue to implement that plan,
we will be better positioned to provide customers lower fares, while
maintaining our commitment to a high level of service for US Airways customers
who desire that service."

US Airways is the nation's seventh-largest airline, serving nearly 200
communities in the U.S., Canada, Europe, the Caribbean and Latin America.  US
Airways, US Airways Shuttle and the US Airways Express partner carriers operate
over 3,300 flights per day.  For more information on US Airways flight
schedules and fares, contact US Airways online at usairways.com, or call US
Airways Reservations at 1-800-428-4322. 

DATASOURCE: US Airways



CONTACT:  Amy Kudwa of US Airways, [phone]



Web site:  http://www.usairways.com/

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