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US Airways Implements Flexible Travel Policy Due to Hurricane
Frances; Adds Flights to Assist Passengers
ARLINGTON, Va., Sept. 2 /PRNewswire/ -- US Airways is planning to add extra
flights out of Florida on Friday to assist passengers in avoiding the projected
path of Hurricane Frances. Additionally, US Airways has implemented its
flexible travel policy for customers who might be affected by the hurricane.
Customers with itineraries for travel through Sept. 6, 2004, to and from the
following destinations can make changes to their itineraries any time this
month by calling 1-800-428-4322 by Sept. 30, 2004. US Airways will waive the
standard change fee and advance reservation and ticketing requirements.
* The Islands of the Bahamas: Governor's Harbour, Grand Bahama Island,
Marsh Harbour, Nassau, North Eleuthera and Treasure Cay;
* Providenciales, Turks & Caicos and San Juan; and
* All Florida destinations.
As a result of the hurricane, US Airways and US Airways Express have cancelled
all flights to and from the Bahamas tomorrow and expect delays and
cancellations at Florida destinations.
Allowed changes include:
* The entire itinerary can be moved forward or delayed to originate as
late as Sept. 30, 2004. The length of trips cannot be changed; or
* The full value of wholly unused tickets can be applied toward the
purchase of a ticket to an alternate destination, with travel to
originate within seven days of the scheduled origination date.
Customers traveling on certain fares -- such as some available from third party
ticket discounters, including, but not limited to, discount travel Web sites --
may not have all elements of the policy available to them. Customers ticketed
by US Airways for travel on airlines other than US Airways, US Airways Shuttle,
MidAtlantic Airways or US Airways Express must follow the rules of the airline
operating the service.
Itinerary changes are subject to booking code availability, and in certain
cases, an additional collection fee. Customers will be able to stand by for
alternate flights without incurring the standby fee if a satisfactory alternate
itinerary cannot be confirmed.
For more information on US Airways flight schedules and fares, contact US
Airways online at http://www.usairways.com/.
DATASOURCE: US Airways
CONTACT: Amy Kudwa of US Airways, +1-703-872-5100
Web site: http://www.usairways.com/