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Travelocity has renewed its alliance with Enterprise Rent-A-Car, the
largest car rental company in North America with a new multi-year
agreement. The relationship will allow Travelocity to maintain its role
as a preferred online distribution partner of the car rental company’s
products and services.
“We are thrilled to extend our agreement with
Travelocity and continue the strong relationship between our companies,”
said Scott Shuler, vice president, Enterprise Rent-A-Car. “Travelocity
is a leader in online travel and provides creative ways for us to reach
new and existing customers.”
Through this renewed agreement, customers renting Enterprise cars on
Travelocity will receive special promotional offers, instant
confirmation at the time of reservation, dedicated customer service to
handle member issues and access to all Enterprise locations around the
globe.
In 2006, Enterprise was ranked highest in customer satisfaction among
airport rental car companies by J.D. Power and Associates for the third
year in a row and for the seventh time in the past eight years. Based on
the 2006 J.D. Power and Associates Rental Car Satisfaction StudySM,
which includes both leisure and business travelers, Enterprise received
the highest rating in five of the six categories measured: cost and
fees, pick-up process, return process, shuttle bus/van service and
reservation process. In addition, Enterprise improved in five of the six
categories measured.
“As the leading rental car company in customer
satisfaction, Travelocity is honored to continue featuring Enterprise,”
said Alex Goldman, director of car and rail for Travelocity. “Together,
we will continue to provide our mutual customers great value and
convenience, a wide variety of rental choices, improved customer
service, and offerings as good as any site on the Web.”
About Travelocity
Travelocity® is committed to being the
traveler's champion -- before, during and after the trip –
and is the only online travel company that guarantees not just the
price, but the entire travel experience – see www.travelocity.com/guarantee
for details. This customer-driven focus, backed by 24/7 live phone
support, great prices and powerful shopping technology has made
Travelocity the sixth largest travel agency -- booking $10.1 billion in
travel worldwide in 2006. Based in Southlake, Texas, Travelocity also
owns and operates Travelocity Business® for
corporate travelers, lastminute.com, a leader in European online travel
and ZUJI, a leader in Asia-Pacific online travel. Travelocity is owned
by Sabre Holdings Corporation (NYSE:TSG), a world leader in travel
commerce.