Siebel (NASDAQ:SEBL)
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From May 2019 to May 2024
--Siebel Systems, Inc. (NASDAQ:SEBL), a leading provider
of customer-facing solutions, today announced that Van Lanschot
Bankiers NV has selected Siebel Finance, Siebel Systems'
industry-specific customer relationship management (CRM) solution, to
increase cross-selling to existing clients and help in the acquisition
of new customers. Integrated, financial services-specific analytics
capabilities in Siebel Business Analytics were a key factor in the
decision-making process and provide the critical layer of business
insight and measurement Van Lanschot Bankiers required. The purchase
of Siebel Finance is part of Van Lanschot's strategy to leverage IT
and facilitate future growth while maintaining its current high
standard of client satisfaction. By the summer of 2006, approximately
700 users will be using the software throughout the bank's branches in
the Netherlands.
"In order to realize our growth targets, we have a particular need
for sales support systems that can increase cross-selling to existing
clients and help acquire new clients. For this reason, we have decided
to upgrade our front-office system and have opted for Siebel's sales,
marketing, and analytics solution because this has been proven to be
one of the best CRM systems on the market today," said Gerben van
Gelder, Manager Policy and Control at Van Lanschot.
Van Lanschot Bankiers NV is the oldest independent bank in the
Netherlands with a history dating back to 1737. The bank focuses on
three target groups: high net-worth individuals; midsize businesses,
including family businesses; and institutional investors. Van Lanschot
stands for high-quality services founded on integrated advice,
personal service, and customized solutions and is listed on the
Euronext Amsterdam Stock Market.
Van Lanschot has an enviable reputation for its quality of service
-- one that it wishes to maintain to successfully distinguish itself
from the larger banks. This reputation has historically been achieved
solely through the personal qualities of individual advisors. As the
financial landscape grows more complex, with growing numbers of
products, different methods of contacting the bank, and increasingly
complicated rules and regulations, Van Lanschot decided that its
advisors needed the latest generation of CRM functionality to fully
understand the needs of its clients and expand its customer base.
"Siebel is the leading CRM vendor in the market in terms of vision
and ability to execute, and it has a strong track record in the
financial market. Additionally, because so many systems integrators
have large, successful Siebel practices, we would be assured of a
smooth implementation and risks would be minimized," continued van
Gelder.
Van Lanschot is taking a staged approach to deploying its CRM
roadmap. The first phase of implementation, focused on creating a
360-degree client view, is already under way and will be rolled out to
the bank's branches by the summer of next year. Initially Siebel will
be integrated with the bank's 20-year-old legacy back-office system.
Van Lanschot intends to replace this legacy system by 2008, at which
point it anticipates enlarging its CRM functionality substantially.
Siebel Customer Adaptive Solutions, which encompass all Siebel
product and service offerings, including Siebel Finance, enable
organizations to better understand and adapt to the needs of their
customers in response to rapidly changing business requirements.
Companies embracing Siebel Customer Adaptive Solutions will be able to
more effectively and quickly anticipate customer needs, realign their
customer-facing business processes for systemic and consistent
improvement, and direct the right actions across their business to
maximize customer satisfaction and profitability. For more
information, please visit www.siebel.com.
About Siebel Systems
Siebel Systems is a leading provider of software solutions and
services that drive value and loyalty in client-customer
relationships, providing best-in-class capabilities in on-premise and
hosted customer relationship management (CRM), business analytics, and
customer data integration. Siebel's new Customer Adaptive Solutions
enable organizations to model their customer-centric business
processes in order to drive the most effective customer interactions,
gain increased insight over time, and continually realign those
processes for systemic and consistent improvement. With more than $2
billion in R&D investments, 11-plus years of customer software
experience, an extensive global ecosystem of alliance partners, and
more than 4,000 customers and 3.7 million live users, Siebel is the
proven choice in helping organizations of all types and sizes achieve
customer-driven business results. For more information, visit
www.siebel.com.
For more information on Siebel Systems solutions and services,
please visit our Web site: CRM - http://www.siebel.com/crm; OnDemand
Solutions - http://www.crmondemand.com; Industry CRM -
http://www.siebel.com/industry-crm; Call Center & Service -
http://www.siebel.com/call-center; Sales Force Automation -
http://www.siebel.com/sales-force-automation; Marketing Automation -
http://www.siebel.com/marketing-automation; Business Intelligence -
http://www.siebel.com/business-intelligence; Integration Solutions -
http://www.siebel.com/integration-solutions; CRM Services -
http://www.siebel.com/crm-services
Except for the historical information contained herein, this press
release contains forward-looking statements that involve risk or
uncertainties. Future operating results of Siebel Systems may differ
from the results discussed or forecasted in the forward-looking
statements due to factors that include, but are not limited to, risks
associated with our pending merger with Oracle Corporation, customer
relations, such as the availability of Siebel Systems' products and
services, customer implementation of products and services,
relationships with customers, third-party vendors and systems
integrators, concentration of revenues in a relatively small number of
customers, existence of errors or defects in products, ability to
successfully manage growth, significant current and expected
additional competition and the need to continue to expand product
distribution and services offerings. Further information on potential
factors that could affect the financial results of Siebel Systems are
included in Siebel Systems' Annual Report on Form 10-K, Quarterly
Reports on Form 10-Q and its other filings with the Securities and
Exchange Commission, which are available at www.sec.gov. Siebel
Systems assumes no obligation to update the information in this press
release.
Siebel is a trademark of Siebel Systems, Inc. and may be
registered in certain jurisdictions. All other product and company
names mentioned are the property of their respective owners and are
mentioned for identification purposes only.