Siebel (NASDAQ:SEBL)
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From May 2019 to May 2024
Siebel Systems, Inc. (NASDAQ:SEBL), a leading provider
of customer-facing solutions, today announced that Select Comfort, the
nation's leading bed retailer and creator of the Sleep Number(R) bed,
has selected Siebel Business Analytics to gain valuable insight into
the company's sales interactions. Through its use of Siebel's
industry-leading analytics solution, the company expects to improve
its business performance by providing employees throughout the
organization, including those in finance, marketing, and sales, with
comprehensive, actionable, real-time information.
Recently ranked by Furniture Today as the number-one bedding
retailer in the nation for the sixth consecutive year, Select Comfort
delivers net sales of $558 million annually, has 32 U.S.-issued or
pending patents, and employs more than 2,500 people nationally. The
company offers five models of The Sleep Number bed. In addition,
Select Comfort sells pillows, blankets, mattress pads, and other
bedding accessories.
"After a thorough evaluation of all the major BI products, we have
selected and are standardizing on Siebel Business Analytics due to its
powerful BI capabilities, ability to deploy to a broad range of end
users, and ease of use," said Mike Thyken, CIO, Select Comfort.
"Siebel Business Analytics will enable our sales teams, store
managers, and HQ staff to identify sales trends and manage our
business across multiple sales channels. We expect this solution to
help our company continue to meet and even exceed its aggressive sales
goals."
In the first deployment phase, Siebel Business Analytics will
enable Select Comfort's corporate users and in-store personnel to
access data from a number of sources and gain a better view of how the
company's approximately 400 stores nationwide are performing against
company metrics. Through interactive dashboards and alerts, employees
will be able to more easily access information such as the performance
of specific stores, products, and employees. This information will be
used to spot trends, anticipate problems, and make necessary
adjustments to the company's strategy.
By reducing the amount of time spent on preparing reports,
forecasts, and other information-gathering activities, Select Comfort
will improve the productivity of its sales professionals and enable
them to spend time on more valuable customer engagement and selling
activities. With a more complete and accurate view of the business and
better insight into customer and sales execution metrics, Siebel
Business Analytics will also enable company management to drive
improvements in cross-selling, lead tracking, and opportunity
management and provide a more rapid response to emerging issues and
opportunities.
About Siebel Business Analytics
Siebel Business Analytics enables organizations to empower every
person with rich customer and business insight to drive superior
business performance. Siebel Business Analytics includes a
comprehensive suite of packaged analytic applications that span
business functions and incorporate best practices from over 20
industries, and a next-generation BI platform that delivers
enterprise-wide usability, scalability, and performance. Learn more at
www.siebel.com/analytics.
About Siebel Systems
Siebel Systems is a leading provider of software solutions and
services that drive value and loyalty in client-customer
relationships, providing best-in-class capabilities in on premise and
hosted customer relationship management (CRM), business analytics, and
customer data integration. Siebel's new Customer Adaptive Solutions
enable organizations to model their customer-centric business
processes in order to drive the most effective customer interactions,
gain increased insight over time, and continually realign those
processes for systemic and consistent improvement. With more than $2
billion in R&D investments, 11-plus years of customer software
experience, an extensive global ecosystem of alliance partners, and
more than 4,000 customers and 3.7 million live users, Siebel is the
proven choice in helping organizations of all types and sizes achieve
customer-driven business results. For more information, visit
www.siebel.com.
For more information on Siebel Systems solutions and services,
please visit our Web site: CRM - http://www.siebel.com/crm; OnDemand
Solutions - http://www.crmondemand.com; Industry CRM -
http://www.siebel.com/industry-crm; Call Center and Service -
http://www.siebel.com/call-center; Sales Force Automation -
http://www.siebel.com/sales-force-automation; Marketing Automation -
http://www.siebel.com/marketing-automation; Business Intelligence -
http://www.siebel.com/business-intelligence; Integration Solutions -
http://www.siebel.com/integration-solutions; CRM Services -
http://www.siebel.com/crm-services
Except for the historical information contained herein, this press
release contains forward-looking statements that involve risk or
uncertainties. Future operating results of Siebel Systems may differ
from the results discussed or forecasted in the forward-looking
statements due to factors that include, but are not limited to, risks
associated with our pending merger with Oracle Corporation, customer
relations, such as the availability of Siebel Systems' products and
services, customer implementation of products and services,
relationships with customers, third-party vendors and systems
integrators, concentration of revenues in a relatively small number of
customers, existence of errors or defects in products, ability to
successfully manage growth, significant current and expected
additional competition and the need to continue to expand product
distribution and services offerings. Further information on potential
factors that could affect the financial results of Siebel Systems are
included in Siebel Systems' Annual Report on Form 10-K, Quarterly
Reports on Form 10-Q and its other filings with the Securities and
Exchange Commission, which are available at www.sec.gov. Siebel
Systems assumes no obligation to update the information in this press
release.
Siebel is a trademark of Siebel Systems, Inc. and may be
registered in certain jurisdictions. All other product and company
names mentioned are the property of their respective owners and are
mentioned for identification purposes only.