nTelagent Selects QUOVADX Cloverleaf Integration Suite to Facilitate Payment Collection Process

  
    
  
  
    
      The Integration Solutions division (ISD) of Quovadx, Inc. (Nasdaq: 
      QVDX), a global, market-leading integration and interoperability 
      software business serving private and public healthcare and healthcare 
      IT vendor organizations, today announced that nTelagent, a company 
      focused on helping healthcare service providers make better decisions 
      and better manage the accounts of self-pay and underinsured patients, 
      has selected the QUOVADX® Cloverleaf® 
      Integration Suite to facilitate the payment collection process for 
      nTelagent’s Self-Pay Management System.
    
    
      For healthcare providers, nTelagent’s system 
      ensures improvement in up-front cash flow, receivables and overall 
      profitability by reducing bad debt and improving the revenue cycle 
      process for patients who must pay a portion of the bill through co-pays 
      and deductibles. nTelagent’s system also 
      enables banks to partner with healthcare providers in offering patients 
      options for paying their medical bills. This is done in a scripted 
      fashion based upon the healthcare service provider’s 
      policies or procedures.
    
    
      nTelagent will use the Cloverleaf Integration Suite to integrate its 
      patient responsibility solution with its customers’ 
      existing clinical and financial systems, allowing nTelagent to more 
      easily obtain and integrate information from disparate data sources. The 
      Cloverleaf solution will receive, translate, aggregate and integrate 
      data sent from the payer systems to nTelegant’s 
      Self-Pay Management System, thereby enabling the system to make accurate 
      recommendations regarding patient responsibility.
    
    
      For self-pay patients, nTelagent’s system 
      helps ensure that accounts are handled properly and consistently from 
      the point of service, including the application of appropriate discounts 
      and charity care based on each healthcare provider’s 
      business rules and accounting policies. The nTelagent system identifies 
      whether patients qualify for a healthcare service provider’s 
      charity plan by determining whether they qualify for Medicaid or another 
      type of discount. This is then applied in a consistent and 
      non-discriminatory manner.
    
    
      “nTelagent needed a strong integration 
      partner. Quovadx was the obvious choice as the defacto standard for 
      healthcare integration among healthcare industry professionals,” 
      said Earl Winter, chief executive officer, nTelagent. “Because 
      the Cloverleaf Integration Suite is the most widely selected integration 
      engine in the industry, many of our provider customers already use and 
      trust its proven solutions. This partnership will allow for an improved 
      patient experience at the point of service as it will further increase 
      upfront and overall collections for our customers, reducing bad-debt 
      expense for healthcare service providers and helping reduce 
      administrative costs that are ultimately felt by consumers as a whole.”
    
    
      The QUOVADX solution correlates data such as patient insurance 
      eligibility, and co-pay information and maps data integration into the 
      existing workflow of the nTelagent system. It then analyzes the data and 
      makes immediate payment recommendations to the office staff and 
      financial counselors at the hospitals when service is rendered. The 
      Cloverleaf-driven solution enables healthcare providers to more 
      effectively collect portions of the bill that are the patients’ 
      responsibilities by transforming data sent from disparate IT systems and 
      applications into valuable and actionable information.
    
    
      “The insured population is becoming 
      increasingly responsible for higher deductibles, co-insurance and health 
      savings plan minimums, making it difficult for providers to determine 
      the proper patient payment plans at the time of service and more complex 
      to accurately bill patients and insurance companies,” 
      said Afshin Cangarlu, executive vice president for Quovadx and president 
      of the company’s Integration Solutions 
      division. “Working with nTelagent will help 
      improve those collection processes, making the experience easier for 
      healthcare providers and patients.”
    
    
      Currently, it is estimated that healthcare providers are holding $30 
      billion dollars in patient bad debt, with projected growth to $60 
      billion in five years. nTelagent’s Self-Pay 
      Management System helps solve this problem as it improves up-front cash 
      and overall cash collection from patients while lowering administrative 
      costs.
    
    
      The Cloverleaf Integration Suite, a system integration solution for 
      healthcare providers and payers, connects disparate IT systems and 
      applications across an enterprise or beyond, normalizes the data for 
      presentation, and transforms the data into value-rich information. The 
      Cloverleaf solution enables real-time sharing of clinical, 
      administrative and financial data throughout an organization, maximizing 
      the value of existing technology systems and decreasing the cost of 
      integrating the healthcare enterprise.
    
    
      About nTelagent
    
    
      nTelagent is a healthcare services company based in Nashville, TN 
      focused on helping healthcare service providers make better decisions 
      regarding patient responsibilities self-pay issues, which include 
      co-pays, deductibles and underinsured patients and all categories of 
      patients where bad debt is an issue. nTelagent’s 
      solution also properly identifies patient demographic and insurance 
      verification information and based upon a healthcare organization’s 
      specific rules and policies nTelagent’s 
      solution addresses all Charity applications in a non-discriminatory 
      manner. nTelagent’s technology ensures more 
      money is collected up-front before services are rendered The nTelagent 
      system also enables hospitals to ensure better government compliance 
      reporting and tracking. For more information, please visit http://www.ntelagent.com.
    
    
      About The Integration Solutions Division (ISD) of Quovadx
    
    
      The Integration Solutions division (ISD) of Quovadx provides proven 
      enterprise integration and enabling solutions for private and public 
      healthcare organizations, healthcare information technology vendors and 
      government entities. ISD’s clinical, 
      financial and HIT software infrastructure are powered by award-winning 
      Cloverleaf® technology and, coupled with 
      domain-specific service expertise, are designed to increase 
      interoperability, improve business process efficiency and leverage 
      existing technology systems. Cloverleaf® 
      Integration Suite, the most widely-adopted healthcare integration 
      product on the market, has thousands of implementation sites worldwide, 
      with up to 5,800 hospitals in the U.S. – 
      which represents 33% of all U.S. hospitals and 40 percent of all large 
      IDNs (Integrated Delivery Networks) in the U. S. In addition, Cloverleaf 
      solutions have significant share of medium and large hospital systems in 
      Germany and the Netherlands and a growing presence in Canada, the U.K., 
      Europe, Asia Pacific, South Africa and the Middle East. For more 
      information, please visit www.isd-quovadx.com.
    
    
      QUOVADX, CLOVERLEAF, INSURENET and the QUOVADX logo are registered 
      trademarks or service marks of Quovadx, Inc. in the U.S. and/or select 
      foreign countries. The absence of a trademark from this list does not 
      constitute a waiver of Quovadx Inc.’s 
      intellectual property rights concerning that trademark. All other 
      company and product names mentioned may be trademarks of the companies 
      with which they are associated.