Restoring Critical Applications Now Among Customers’ Top Data Protection Concerns
10/07/2012 1:00pm
Business Wire
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Organizations now operate in a world where employees and customers alike
expect critical services to be available and accessible at all times,
and it’s forcing IT to rethink the way it approaches backup and
recovery. According to the results of a new Quest Software survey of
more than 200 IT professionals in North America, nearly three-quarters
of organizations now rank restoring critical applications alongside
recovering lost data as their top backup and recovery concern.
Problematically, traditional data protection solutions require
organizations to build recovery objectives based on servers and
infrastructure, with little focus on the recoverability of the
underlying applications that drive business activity. As a result, only
5 percent of organizations surveyed indicated that they build their
recovery objectives strictly around applications.
Tweet This: Restoring critical apps now customers’ top data
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News Facts:
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According to the survey, 73 percent of respondents indicated that
restoring critical applications ranked alongside recovering lost data
as their top data protection concern. (Source: TechValidate. TVID: F63-55D-786)
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At the same time, however, only 5 percent of respondents indicated
that they build their recovery objectives strictly around
applications, while 78 percent indicated that applications play no
role whatsoever in the formation of their organization’s recovery
objectives. (Source: TechValidate. TVID: F69-7B9-5FB)
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Quest’s survey also confirmed a number of additional trends driving
increased emphasis on the rapid recoverability of critical
applications and data, with 70 percent of respondents indicating that
at least half of the data their organizations produce is considered
mission-critical, and nearly one-third of respondents (32 percent)
indicating that company management has specifically asked them to seek
ways to reduce recovery times within the past year. (Source:
TechValidate. TVID: B60-0EC-78B
and BF9-384-EB6.)
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Launched last month, Quest
NetVault® Extended Architecture (NetVault XA) fills this recovery
gap by enabling organizations to specifically focus on protecting the
mission-critical applications that deliver services to end users.
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With NetVault XA, administrators can organize, schedule, view, and
manage backups based on the critical applications that power key
business and technology services. This gives them the ability to
set specific recovery time and recovery point objectives for each,
regardless of whether those applications reside on- or
off-premise, or in a physical or virtual environment, or a
combination thereof.
Customer Perspectives and Supporting Quotes:
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John O’Brien, founder and president, J.O’B Consultants“It’s
my job to ensure that our clients’ mission-critical systems are
protected at all times, and when it comes to backup, almost every
organization I work with now has requirements to come up with faster
recovery times than ever before. I tell them unequivocally that if
you’re concerned about meeting your recovery objectives, you better
have a backup system that enables you to quickly restore your critical
applications. Recovering the data alone simply isn’t enough anymore. ”
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Ken Kearley, corporate applications manager, Florida College“Not
only have end users become more and more dependent on the services
that IT provides, but their expectations for availability and
continuity are more demanding than ever before, as well. When a
service goes down, today’s end users expect it to be restored
immediately, and it’s imperative that we in IT can meet that
expectation. That’s why it’s so important, especially when you’re
running a virtual environment, to have application-aware backup
technology that enables you to not only drill down and perform fast,
granular restores, but also to get those virtual applications back up
and running quickly.”
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Greg Davoll, senior director, data protection product marketing,
Quest Software“As this survey shows, there’s a significant
gap that exists between what organizations consider their top data
protection priority – restoring critical applications – and the backup
programs they actually put into place, most of which still require
administrators to set recovery objectives based on data and servers,
with little focus on the application’s recovery time and service level
agreement. Quest is bridging that gap with its recent announcement of
NetVault® Extended Architecture, enabling IT to more easily manage
backup, recovery and replication SLAs for their critical applications.”
About the Survey:
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Conducted in the second quarter of 2012 by TechValidate, a leading
customer metrics and research organization, the survey polled a
cross-section of 211 IT professionals that included executive-level
decision makers such as chief technology officers and chief
information officers, as well as a broad range of end users –
including systems, network, and storage administrators – each of whom
is responsible for managing certain aspects of their organizations’
data protection programs. Companies ranging in size from SMB to Global
500 across all market segments participated in the survey.
Supporting Resources:
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Quest Software, Inc.: http://www.quest.com/
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NetVault Extended Architecture (NetVault XA): http://www.quest.com/netvault/netvault-extended-architecture.aspx
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More Quest news: http://www.quest.com/newsroom/
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Twitter: http://mobile.twitter.com/quest
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Facebook: http://www.quest.com/facebook
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LinkedIn: http://www.linkedin.com/
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Quest TV: http://www.quest.com/tv/
About Quest:
Established in 1987, Quest Software (Nasdaq: QSFT) provides simple and
innovative IT management solutions that enable more than 100,000 global
customers to save time and money across physical and virtual
environments. Quest products solve complex IT challenges ranging from database
management, data
protection, identity
and access management, monitoring,
user workspace
management to Windows
management.
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