PMA Companies Receives URAC Case Management Accreditation

PMA Companies announced today that it has been awarded Case Management Accreditation from URAC, a Washington, DC-based health care accrediting organization that establishes quality standards for the health care industry. URAC’s Case Management Accreditation standards require companies to establish a process to assess, plan and implement case management interventions. The announcement came at the RIMS 2010 Annual Conference & Exhibition in Boston.

“PMA Companies is honored to receive Case Management Accreditation from URAC,” said Tina Preisig, Senior Vice President, Managed Care Services, PMA Companies. “We are very pleased to be recognized in the industry for providing outstanding services. Such a distinction also underscores the quality of PMA’s Case Management by demonstrating compliance with national standards for case management services.”

PMA’s Case Management Program is part of the company’s Managed Care Services’ Medical Management Program. Experienced Registered Nurses ensure that injured workers receive appropriate medical care with the best possible outcomes by maintaining a return-to-work focus. As workers’ compensation medical costs continue to escalate industry-wide, a key strategy for PMA is to manage client costs through early return-to-work programs while achieving service excellence and generating tangible value for clients.

“By applying for and receiving URAC Case Management Accreditation, PMA Companies has demonstrated a commitment to quality care,” said Alan P. Spielman, URAC president and CEO. “Quality health care is crucial to workers’ compensation and it is important to have organizations that are willing to measure themselves against national standards and undergo rigorous evaluation by an independent accrediting body.”

URAC’s Case Management Accreditation standards address approaches that ensure appropriate injured worker protections have been established, such as policies for confidentiality of injured worker information, informed consent, dispute resolution and other issues. The standards cover staff structure and qualifications, quality improvement, information management, oversight of delegated functions, ethics, complaints, and the case management process.

URAC, an independent, nonprofit organization, is a leader in promoting health care quality through accreditation and certification programs. URAC's standards keep pace with the rapid changes in the health care system, and provide a mark of distinction for health care organizations to demonstrate their commitment to quality and accountability. Through its broad-based governance structure and an inclusive standards development process, URAC ensures that all stakeholders are represented in setting meaningful standards for the health care industry.

PMA Companies is at Booth 1449 at the RIMS 2010 Conference in Boston.

About the PMA Companies

The PMA Companies (www.pmacompanies.com) provides risk management solutions and services, including workers’ compensation and property & casualty insurance, throughout the United States. Headquartered in Blue Bell, PA, the PMA Companies are the operating companies of PMA Capital Corporation (NASDAQ:PMACA), a holding company that includes the PMA Insurance Group, specializing in workers’ compensation and other commercial property & casualty insurance products; PMA Management Corp. and PMA Management Corp. of New England, providing results-driven risk management services; and Midlands Management Corporation, a managing general agent with a specialty in excess workers’ compensation, program administration and third party administration services.

For more information on URAC, visit www.urac.org.

For more information on the PMA Companies, visit www.pmacompanies.com.