Plumtree and Yahoo! Team to Deliver Instant Messaging for the Enterprise Web

Plumtree and Yahoo! Team to Deliver Instant Messaging for the Enterprise Web
Haynes and Boone Uses Real-Time Presence and Messaging in Its Enterprise Web
Deployment 


SAN FRANCISCO and SUNNYVALE, Calif., March 29  /PRNewswire-FirstCall/ --
Enterprise Web leader Plumtree Software  and Yahoo! Inc. , a leading global
Internet company, today announced the integration of Yahoo! Messenger into
Plumtree's Enterprise Web Suite. The new offering allows Plumtree customers to
add presence awareness, instant messaging and application alerts into the
service-oriented applications they create in their Enterprise Web deployments.
By integrating IM into business applications, such as customer support or sales
productivity applications, organizations can ensure that IM is used in a context
that delivers business value in a secure and cost-effective way.

"Instant messaging is very popular in the enterprise market today, but until
now, companies have not been able to use it as a corporate service embedded in
theirapplications," said Glenn Kelman, vice president of marketing and product
management at Plumtree. "What is most exciting about Yahoo! Messenger for the
Enterprise Web Suite is that it combines the security and archiving of
enterprise software with the low cost of ownership of a hosted service."

"Our combined service delivers business value unmatched in the marketplace, both
in terms of functionality and quality," said Lisa Pollock Mann, senior director,
Yahoo! Messenger. "The integration of Yahoo! Messenger with Plumtree's
world-class Enterprise Web solution offers businesses an efficient and powerful
new medium for real-time communication and sharing of key resources."

Haynes and Boone, LLP, an international law firm, added Yahoo! Messenger to its
Enterprise Web deployment last November to accelerate collaboration on case work
in both litigation and transactional practices. "We wanted to give our attorneys
and staff the ability to communicate instantly and securely with one another and
with clients through portal applications," said Thomas Wisinski, Chief Knowledge
Officer of Haynes and Boone, LLP. "Yahoo! Messenger met our enterprise security
requirements, and gives users instant access to collaborate in IM or through
WebEx. The solution isuseful as a back-channel communication tool and in the
future we'll use it in a Virtual Helpdesk portal application."

Emphasizing the need to provide collaboration tools in the context of business
applications, META analysts Matt Cain and Mike Gotta wrote that in the next
decade, "Collaboration services such as instant messaging, Web conferencing and
teamware will be ingrained in business processes, enabling a massive reduction
in coordination costs across the enterprise ecosystem. Almost every business
activity can be made more efficient by enabling users to plan, negotiate,
brainstorm, and resolve conflicts within the context of a business process."
(June 2003 report Collaboration and the Evolution of the Enterprise)

Instant messaging can be a core service of many Plumtree-powered applications.
For example, a support application built with the Plumtree Enterprise Web Suite
and Yahoo! Messenger could allow customers to communicate directly with support
technicians to resolve problems in real-time, logging and indexing the entire
communication in the Enterprise Web's knowledge base. Or, in a research and
development application, the IM solution could be used to facilitate
collaboration between two pharmaceutical companies helping scientists see which
of their peers are on line and communicate on research issues as they come up.

Integration and Availability

Yahoo! Messenger for the Enterprise Web Suite offers business-class features
including administration, logging and integrated Web conferencing services in
addition to text messaging and file transfer. The product includes 128
bit-encryption, spam control and virus scanning on incoming files, and allows
for peer-to-peer messaging. As a hosted service with these features, Yahoo!
Messenger gives organizations the encryption and control of a locally deployed
instant messaging system without the hardware, deployment and administration
costs of such a deployment.

The integration of Yahoo! Messenger into the Plumtree Enterprise Web Suite also
includes:

-- Unified user management: administrators manage one set of users for Plumtree
and Yahoo! technologies;

-- Integrated activity rights management: administrators can govern instant
messaging access alongside Enterprise Web privileges;

-- Contextual presence: online presence and user availability is embedded in
several Plumtree applications; code samples jump-start the process of embedding
presence into any customer application;

-- Notifications: event-driven alerts on documents, tasks and discussions within
projects can be routed through Yahoo! Messenger, or to any mobile device;

-- Logging: Yahoo! Messenger conversations can be stored in projects and indexed
for search; and

-- Presence: Status indication integrated throughout the Plumtree Enterprise Web
solution.

Plumtree is now offering Yahoo! Messenger for the Plumtree Enterprise Web Suite
as a services engagement that includes one to two days of installation
assistance from Plumtree Consulting Services, with a one-time installation fee
of $5,000 plus a yearly per-user subscription to the instant messaging service*.
Plumtree plans to standardize the integration between Yahoo! Messenger and the
Plumtree Enterprise Web Suite later this year.

Interested parties can see a demonstration and hear more details in an on-
demand Web Seminar with registration available at
http://www.plumtree.com/04/yahoo.

About Plumtree Software

Plumtree Software is the Enterprise Web leader. Plumtree's mission is to create
a comprehensive Web environment for employees, customers and partners across the
enterprise to interact with different systems and work together. Plumtree's
Enterprise Web solution consists of integration products for bringing resources
from traditional systems together on the Web, shared services such as
collaboration, content management and search for building new Web applications,
and a portal platform for delivering these Web applications to broad audiences.
Plumtree's independence and its Web Services Architectureallow this solution to
span rival platforms and systems, helping to maximize customers' return on their
existing technology investments. With offices in more than a dozen countries,
Plumtree has licensed over 575 customers, including Boeing, Ford MotorCompany,
Procter & Gamble and the U.S. Navy.

About Yahoo!

Yahoo! Inc. is a leading provider of comprehensive online products and services
to consumers and businesses worldwide. Yahoo! is the No. 1 Internet brand
globally and the most trafficked Internet destination worldwide. Headquartered
in Sunnyvale, Calif., Yahoo!'s global network includes 25 world properties and
is available in 13 languages.

NOTE:  Yahoo! and the Yahoo! logo are trademarks and/or registered trademarks of
Yahoo! Inc.

All other names are trademarks and/or registered trademarks of their respective
owners

*Subject to additional terms and conditions and acceptance of Plumtree's
contract. The offer may change or be discontinued at any time without notice.
Users cannot be assured of any business benefit or economic result. Nothing
herein should be construed as a firm offer to sell any product or service. 

DATASOURCE: Plumtree Software



CONTACT:  Carilu Dietrich of Plumtree Software, [phone], or

; or Ryan Toohey of Westhill Partners for Yahoo!,

[phone], or 



Web site:  http://www.plumtree.com/

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