Plumtree (NASDAQ:PLUM)
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Plumtree Unveils Nine Customer Case Studies; ROI Ranges From 564%
on One Deployment to $4 Million on Another
'No Empty Portals!' White Paper Shares Customer Insights for Building
Sophisticated Business Applications
SAN FRANCISCO, Aug. 24 /PRNewswire-FirstCall/ -- Enterprise Web leader
Plumtree Software (NASDAQ:PLUM) today published the second annual No Empty
Portals white paper featuring nine case studies of high-impact business
applications built using Plumtree's portal framework. The top applications
detailed in the white paper were selected for customer ingenuity and business
value, and include application profiles from customers such as Best Buy, the
City of Calgary, Ford Motor Company, FTN Financial and Hy-Vee. The white paper
shares how one Plumtree customer achieved a return on investment (ROI) of 564%
on a set of expert location and collaboration applications, how another saved
$4 million a year in communications costs with a dealer dashboard application.
Reporting on the evolution of the portal market, the white paper also explores
the business drivers behind the large numbers of applications now being built
using portal frameworks. The public can download the paper at
http://www.plumtree.com/nep .
According to IT and investment analysts, companies are increasingly looking to
build new business applications that draw on services from diverse systems
often running on different platforms across the enterprise. Plumtree is
uniquely positioned to help companies build these types of applications quickly
and at low cost because of Plumtree's support for both .NET and JAVA
technologies and integration with a wide range of applications and legacy
systems.
The "No Empty Portals!" white paper released by Plumtree today highlights the
most successful types of service-oriented applications currently deployed by
Plumtree customers. These applications typically include data from packaged
applications, legacy and homegrown systems alongside collaborative workspaces,
project workflow and role-specific content. Examples of top applications
include:
-- Expert location/knowledge management workspaces that combine both
structured and unstructured data, discussion groups for common issues
and suggested fixes, searchable tips repositories and workflow around
problem resolution.
-- Sales support applications that combine real-time sales metrics with
access to legacy and homegrown systems of record for products and
services, product performance data, customer satisfaction records,
marketing differentiators and up-sell ideas, and application views
personalized by country, language, department, and brand.
-- Government-to-Citizen applications that centralize hundreds of
different sites, systems and processes into a unified Web offering
where non-IT employees can add content and create personalized
communities, giving users their ability to collaborate with government
officials on policy and project plans, conduct online transactions like
permitting and class registration and view personalized calendars of
government events.
-- Interactive research applications that combine anecdotal and
quantitative data from diverse systems into with real-time evaluation
and reporting tools, analytic research tools and performance
calculators.
-- Employee services applications that combine career management
information with job opening alerts, hiring workflow, resume document
management, wage verification and profile updates that interact with
homegrown and legacy systems, and real-time collaboration capabilities
for communication with HR or health providers.
-- Retail store applications that combine product information from several
different systems with performance metrics from reporting databases,
process workflow, scheduling and messaging tools providing
role-specific application views.
"Organizations today are discovering what our most innovative customers have
already demonstrated that a portal framework is ideal for assembling
people-centric, service-oriented applications. The most successful deployments
we've seen combine diverse resources into targeted applications designed
according to user needs rather than system functionality," said Plumtree CEO
John Kunze. "Only Plumtree offers an integrated framework for administering and
delivering applications alongside integrated services for collaboration,
content management and search, radically lowering the cost of building targeted
Web applications."
About Plumtree Software
Plumtree Software is the Enterprise Web leader. Plumtree's mission is to create
a comprehensive Web environment for employees, customers and partners across
the enterprise to interact with different systems and work together. Plumtree's
Enterprise Web solution consists of integration products for bringing resources
from traditional systems together on the Web, shared services such as
collaboration, content management and search for building new Web applications,
and a portal platform for delivering these Web applications to broad audiences.
Plumtree's independence and its Web Services Architecture allow this solution
to span rival platforms and systems, helping maximize customers' return on
their existing technology investments. With offices in more than a dozen
countries, Plumtree has licensed its products to over 640 customers, including
Boeing, Ford Motor Company, Procter & Gamble and the U.S. Navy. For more
information, visit Plumtree on the Web at http://www.plumtree.com/.
NOTE: Plumtree is a registered trademark of Plumtree Software, Inc. and/or its
subsidiaries in the US and/or other countries. All other registered and
unregistered trademarks in this document are the sole property of their
respective owners.
Press Contact
Carilu Dietrich
Plumtree Software
415-399-7047
DATASOURCE: Plumtree Software, Inc.
CONTACT: Carilu Dietrich of Plumtree Software, +1-415-399-7047, or
Web site: http://www.plumtree.com/