Plumtree (NASDAQ:PLUM)
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Applebee's International Tests New Portal Application To Help
Streamline Store Operations, Improve Real-Time Communication
and Automate Business Processes
Plumtree Software (Nasdaq:PLUM) today announced its High
Performance Store Management Application (HiPer) for retailers. The
closed-loop notification and task management portal solution allows
retail store managers to consistently execute company objectives at
the highest quality, communicate their store performance and share
best practices. Applebee's International is currently testing HiPer
and plans to use the application to improve communications with its
restaurant operators, more easily update Applebee's restaurants on
sales and customer information and gain increased visibility into
performance. The HiPer application will be available in Q4 2005.
"Plumtree's retail application supports both manual and
system-driven notifications. We see HiPer as a tool that could help
our restaurants not only execute new promotions consistently, but also
react to business changes in near real-time," said Frank Ybarra,
spokesperson for Applebee's International. "Plumtree's
service-oriented architecture gives Applebee's the ability to
aggregate content, data and functionality from multiple sources and
systems on one platform. This has allowed us to work closely with
Plumtree to develop new applications, such as HiPer, at minimal cost.
We are excited about the potential for HiPer to help streamline our
restaurant operations by reducing the time spent completing and
reporting tasks, enabling restaurant managers to spend more time
serving guests."
Store management software packages that exist today simply provide
corporate information and task management to store managers. Plumtree
saw demand in the marketplace for a portal application designed to
proactively deliver data through system-driven notifications triggered
by events in back end retail systems and associate tasks a store
manager should perform to resolve the business change. Companies using
the HiPer application can streamline store operations, manage
inventory, control costs, improve customer satisfaction and provide a
clear understanding of priorities and tasks to store and field
managers.
Planned HiPer features include:
-- Corporate- and performance-driven directives to guide store
managers
-- Customized view of performance metrics for store operations
-- Communications channel to store managers to deliver news and
solicit feedback
-- Best demonstrated practices shared between store managers and
with operations
-- Access to product information, policies and procedures
"Overseeing store operations can be a major challenge, especially
when there are multiple lines of communication flowing from corporate
headquarters to individual stores or franchises. Compounding the
problem is high employee turnover, making it difficult for stores to
share best practices and understand execution priorities and for
headquarters to track store performance," said John Kunze, chief
executive officer at Plumtree Software. "We recognized the need in the
marketplace for a packaged retail application to help solve these
business challenges. The portal framework with its natural ability to
integrate information, IT systems and people allows organizations,
such as Applebee's, to easily deploy new applications that help
facilitate collaboration and improve business processes -- ultimately
increasing store operational efficiencies."
Since deploying the Plumtree portal in 2003, Applebee's improved
its ability to share and collect data across the company and
experienced operational improvements by Web-enabling information. For
example, information on company policies, procedures and standards are
now accessed through the portal, reducing Applebee's printing and
distribution costs. Also, sales information from the franchises is
delivered to the accounting staff through a portlet application,
reducing time spent aggregating sales totals. The Plumtree portal
deployment is a key component of Applebee's service-oriented strategy
(SOA) to securely share internal business data via the Web with
managers and other key associates.
About Applebee's International, Inc.
Applebee's International, Inc., headquartered in Overland Park,
Kansas, develops, franchises and operates restaurants under the
Applebee's Neighborhood Grill & Bar brand, the largest casual dining
concept in the world. There currently are more than 1,700 Applebee's
restaurants operating system-wide in 49 states and 14 international
countries. Additional information on Applebee's International can be
found at the company's Web site (www.applebees.com).
About Plumtree Software
Plumtree Software provides enterprise solutions for organizations
to create portals, communities and composite applications in both Java
and .NET. Organizations rely on Plumtree's solutions to connect
existing systems with people, enabling employees, customers and
partners to collaborate more efficiently within a business process.
Plumtree has over 22 million users worldwide, including customers such
as Airbus, Pratt & Whitney, Mazda and U.S. Navy. For more information,
visit www.plumtree.com.
Plumtree is a registered trademark of Plumtree Software, Inc.
and/or its subsidiaries in the U.S. and/or other countries. All other
registered and unregistered trademarks in this document are the sole
property of their respective owners.