Packeteer (NASDAQ:PKTR)
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CORE NEWS FACTS
In March 2008, Aberdeen Group surveyed 159 organizations to identify
best practices for managing Voice-over-IP performance.
Three key performance criteria were used to distinguish best-in-class
companies: 1) average improvement in VoIP service quality; 2) average
improvement in VoIP service availability; 3) improvements in ability
to troubleshoot issues with VoIP performance in a timely manner.
Best-in-class organizations reported 93% improvement in VoIP service
quality; 95 percent average improvement in VoIP service availability;
all improved their ability to troubleshoot VoIP performance issues
expeditiously.
Survey results show that firms enjoying best-in-class performance
share common characteristics:
-- Twice as likely to have tools in place for troubleshooting call
failures compared to "laggards"
-- Four-times more likely to be measuring call quality on a per-call
basis as compared to laggards
-- Four-times more likely to have the ability to assess the impact
of other business applications on VoIP performance as compared to
laggards
The survey concludes that key enablers for “laggard”
and “industry average”
organizations to achieve best-in-class VoIP performance include:
-- Tools for prioritization of network traffic
-- Tools for troubleshooting call failures
-- Alerts for issues with VoIP performance
-- Unified platform for managing VoIP and overall network performance
-- Tools for auto discovery of VoIP configuration changes
PACKETEER® RESPONSE
With a new generation of mature, reliable solutions, VoIP is once
again building market momentum. As vendors and customers begin to
implement strategies to move from a traditional TDM- based
circuit-switched PBX to a converged IP voice and data network, an
increasing number of enterprise organizations are trying to understand
how their existing network can handle the convergence of voice and
data traffic without compromising performance and reliability.
There are many variables that can impact VoIP quality and reliability,
including the networking equipment used to carry voice and data
traffic, the amount of bandwidth available to all sites and users, and
the total amount of traffic moving across the network. The most
significant point of congestion and potential compromise to voice
quality is at the LAN/WAN boundary where voice and data transmissions
are far more bandwidth-constrained. Packeteer®
is focused on carefully controlling traffic at this congestion point
with Intelligent Service Assurance™
(InSA)-based application delivery systems that enable companies to
ensure optimal performance of voice and data applications across the
WAN.
WAN application delivery leader Packeteer provides all of the tools
described in the Aberdeen survey to enable organizations to achieve
best-in-class VoIP performance. More information on Packeteer’s
voice and video solutions is available at http://www.packeteer.com/solutions/voip.cfm.
MULTIMEDIA SUPPORT
For a summary of the Aberdeen report, titled “Benchmarking
VoIP Performance Management," go to www.packeteer.com/aberdeenVoIPbenchmark.
For the full report go to http://www.aberdeen.com/summary/report/benchmark/4657-RA-voip-
performance-management.asp. (Due to the length of this URL, it may
be necessary to copy and paste this hyperlink into your Internet
browser's URL address field.)
KEY WORDS
VoIP performance management, VoIP troubleshooting, VoIP service quality
About Packeteer
Packeteer (NASDAQ:PKTR) is the global leader in WAN Application
Delivery. Packeteer’s solutions provide an
intelligent, unified and adaptive approach to monitor, shape, and
optimize applications, delivering the best user experience for any
application to any location. For more information, contact Packeteer at
+1 408 873-4400 or visit the company’s
Website at www.packeteer.com.
Safe Harbor Clause
The statements contained in this press release that are not purely
historical are forward-looking statements within the meaning of Section
21E of the Securities and Exchange Act of 1934, as amended, including
statements regarding Packeteer's expectations, beliefs, intentions or
strategies regarding the future. Forward-looking statements include, but
are not limited to, express or implied statements regarding future
revenues, revenue growth and profitability, spending levels by existing
and prospective customers, the markets for our products, new product
development, liquidity and macro economic conditions. All
forward-looking statements included in this press release are based upon
information available to Packeteer as of the date hereof. Packeteer
assumes no obligation to update any such forward-looking statements.
Forward-looking statements involve risks and uncertainties, which could
cause actual results to differ materially from those projected. Actual
results may differ materially due to a number of factors including the
perceived need for our products, our ability to convince potential
customers of our value proposition, the costs of competitive solutions,
continued capital spending by prospective customers and macro economic
conditions. These and other risks relating to Packeteer's business are
set forth in Packeteer's Form 10-K filed with the Securities and
Exchange Commission on March 4, 2008, and Packeteer's Form 10-Qs and
other reports filed from time to time with the Securities and Exchange
Commission.
Copyright ©2008 Packeteer, Inc. All rights
reserved.
Packeteer, the Packeteer logo, PacketWise, PacketShaper, PacketShaper
Xpress, PacketSeeker, Intelligence Center, PolicyCenter, ReportCenter,
SkyX, iShared, Mobiliti, iShaper, IntelligenceCenter, Raptor, and Talon
are trademarks or registered trademarks of Packeteer, Inc. in the United
States and other countries. All other products and services are the
trademarks of their respective owners.