Primus Announces Date for 2003 Fourth Quarter Conference Call And Earnings Release

Primus Announces Date for 2003 Fourth Quarter Conference Call And Earnings
Release 


SEATTLE, Feb. 11  /PRNewswire-FirstCall/ -- Primus Knowledge Solutions, Inc. , a
leader in knowledge management solutions, will report financial results for the
quarter ended December 31, 2003 after the close of the market on February 12,
2004.  This announcement will supplement the preliminary financial results for
the fourth quarter of 2003 originally announced on January 28, 2004.

Michael Brochu, president and chief executive officer, and Ron Stevens, chief
financial officer, invite you to participate in a conference call on Thursday,
February 12th at 5:00 p.m. EST (2:00 p.m. PST) reviewing 2003 fourth quarter and
year-end financial results.

The conference call number is 800-374-1745.  Please call five minutes in advance
to ensure that you are connected prior to the presentation.  A playback of the
call will be made available for two weeks, two hours after the completion of the
call and the call will also beavailable for playback via Primus' website at
http://www.primus.com/.  Playback call numbers are 800-642-1687 for domestic
calls and 706-645-9291 for international calls.  The passcode for the playback
is 5529648.

About Primus

Founded in 1986, PrimusKnowledge Solutions develops award-winning software
solutions that power self-service to assisted service offerings for mid-market
and Global 2000 organizations. Primus knowledge sharing software is used today
in call centers, help desks, and Web self service environments to increase
customer satisfaction, improve employee efficiency, and lower operating costs. 
Primus continues to receive industry accolades for its robust product suite. In
2003 alone, Primus received the STAR Award for "Best SupportTechnology Vendor"
from the Service & Support Professionals Association (SSPA), was recognized for
its trend-setting products and named one of the "100 Companies that Matter in
Knowledge Management" by KMWorld magazine, and received the 2003 CRM Excellence
Award from the editors of Customer Interaction Solutions magazine. Global
organizations such as 3Com, Airbus, The Boeing Company, CompuCom, Eastman Kodak
Co., EMC, Ericsson, Inc., Fujitsu Limited, Inc., IBM, Motorola, and T-Mobile
rely on Primus technology to enhance their customer service and support
initiatives. Visit http://www.primus.com/ for more information.

NOTE:  Primus and Primus Knowledge Solutions are registered trademarks of Primus
Knowledge Solutions, Inc. Other products and companynames mentioned in this
press release may be the trademarks of their respective owners. 

DATASOURCE: Primus Knowledge Solutions, Inc.



CONTACT:  Investor Relations, [phone], or

, or Public Relations, [phone], or

, both of Primus Knowledge Solutions, Inc.



Web site:  http://www.primus.com/

Copyright