Onyx Continues Industry Expert Series on Using Technology to Deliver Branded Customer Experience; Leading Industry Analyst Spea

Onyx(R) Software Corporation (Nasdaq:ONXS), a worldwide
leader in customer management solutions for the enterprise, today
announced the third in its series of online events with leading
customer relationship management (CRM) industry analysts.
   The series features industry experts from around the world
discussing research results on CRM industry trends and providing
insight into industry best practices, as well as access to
complimentary resources such as analyst reports and white papers.
   This week's event will feature Bill Band, Principal Analyst of the
Enterprise Applications Group at Forrester Research, who will discuss
how technology can help organizations create uniquely branded customer
experiences for sustainable competitive advantage. The netcast will
focus on:

   --  Using analytics to tailor products to individual customers

   --  Creating a coherent set of interactions with customers

   --  Adapting business processes to meet changing customer demands

   "Today, it is easier than ever for customers to change providers,"
said Todd Chambers, Onyx chief marketing officer. "The customer
experience must be an indelible one to make your company stand out
from the competition, and we are delighted that Bill Band will join us
on this netcast to talk about how technology can provide that critical
differentiation."
   The free event is open to the public and will be conducted via a
Web-based conference on Thursday, June 29, at 1:00 p.m. Eastern. (To
register, use the following link:
http://www.onyx.com/newsandevents/events.asp)

   About Onyx Software

   Onyx Software Corporation (Nasdaq:ONXS) is a worldwide leader in
customer management and process software for mid- and large-size
enterprises. Onyx provides flexible solutions that enable
organizations to automate, manage, and evolve their customer processes
quickly and cost-effectively for strategic advantage. By providing an
integrated suite of customer process automation applications
encompassing customer management, process management, and analytics
capabilities, Onyx enables enterprises to reduce costs, increase
productivity and grow revenue. Major companies are aligning their
customer-facing departments and managing their customer processes with
Onyx software -- companies such as Amway Corporation, Mellon Financial
Corporation, The Regence Group and State Street Corporation. More
information can be found at 888-ASK-ONYX, [e-mail] or
http://www.onyx.com/.

   Onyx is a registered trademark of Onyx Software Corporation in the
United States and other countries. Other product or service names
mentioned herein are the trademarks of their respective owners.