Onyx Software (NASDAQ:ONXS)
Historical Stock Chart
From Jun 2019 to Jun 2024
![Click Here for more Onyx Software Charts. Click Here for more Onyx Software Charts.](/p.php?pid=staticchart&s=N%5EONXS&p=8&t=15)
Onyx(R) Software Corporation (NASDAQ: ONXS), a worldwide
leader in customer management solutions for the enterprise, today
announced the immediate availability of Advanced OPM (Onyx Process
Management).
Onyx Process Management--a robust and flexible business process
management platform announced in April 2005--enables customers to
rapidly automate and manage customer-facing processes using business
rules and cross-platform integration technology.
Businesses everywhere use online forms for many of their most
critical customer management processes, but have struggled with the
cost and complexity of developing customized electronic forms.
Advanced OPM allows them to rapidly design and implement custom forms
with integrated process workflow and business rules. This enables
companies to align their people with their customer-facing processes
and systems, resulting in faster customer response time, fewer errors,
greater business agility, and lower development and process cycle
costs.
"Business Process Management (BPM) enables a company to describe
its critical business operations so that they can be deeply
customized. Being able to deeply customize customer-facing business
operations enables a company to differentiate itself as a strategic
advantage in a highly competitive market," said Tom Dwyer, Yankee
Group research director.
Advanced OPM, the latest addition to the Onyx Process Management
portfolio, makes it easier to automate customer-facing processes of
all kinds, such as new customer account origination, order entry,
customer support, and other workflow-based processes. Onyx's Advanced
OPM enabled one financial services customer to slash the time required
to manage the credit card enrollment process by more than 99 percent,
from 3-5 days to 15-20 minutes, allowing them to reduce costs while
driving substantial increases in customer acquisition rates.
"Over the past year, Onyx has quietly become a leader in
delivering customer-focused process management capabilities," said
Todd Chambers, Onyx chief marketing officer. "Advanced OPM extends the
reach of our process technology to create business processes that
include the human factor. The resulting acceleration in the ability to
quickly create and deliver new customer-focused services, coupled with
striking cost reductions, are compelling reasons for enterprises that
care about competitive advantage to take a new look at Onyx."
About Onyx Software
Onyx Software Corporation (NASDAQ: ONXS) is a worldwide leader in
customer management and process software for mid and large size
enterprises. Onyx provides flexible solutions that enable
organizations to automate, manage, and evolve their customer processes
quickly and cost-effectively for strategic advantage. By providing an
integrated suite of customer process automation applications
encompassing customer management, process management, and analytics
capabilities, Onyx enables enterprises to reduce costs, increase
productivity and grow revenue. Major companies are aligning their
customer-facing departments and managing their customer processes with
Onyx software - companies such as Amway Corporation, Mellon Financial
Corporation, The Regence Group and State Street Corporation. More
information can be found at (888) ASK-ONYX, info@onyx.com or
http://www.onyx.com/.
Forward-Looking Statement
This press release contains forward-looking statements, including
statements about the potential reaction by customers and prospects to
industry consolidation and our expectations for future financial
performance. Forward-looking statements are based on the opinions and
estimates of management at the time the statements are made and are
subject to risks and uncertainties that could cause actual results to
differ materially from those anticipated in the forward-looking
statements. The words "predict," "believe," "expect," "intend,"
"anticipate," variations of such words, and similar expressions
identify forward-looking statements, but their absence does not mean
that the statement is not forward-looking. These statements are not
guarantees of future performance and are subject to risks,
uncertainties and assumptions that are difficult to predict. Factors
that could affect Onyx's actual results include, but are not limited
to our ability to attract new customers, our ability to close
opportunities currently in our sales pipeline, the market adoption of,
and customer satisfaction with, our product offerings, our ability to
achieve the benefits from the investments we are making in our
business, our ability to retain customers on our maintenance and
product support program, the expansion of our partner network and the
ability of these partners to effectively sell our products and the
"Important Factors That May Affect Our Business, Our Results of
Operations and Our Stock Price" described in our annual report on form
10-K and our quarterly report on form 10-Q and other filings with the
Securities and Exchange Commission which are available on our investor
relations home page at www.onyx.com/investors. Readers are cautioned
not to place undue reliance upon these forward-looking statements that
speak only as to the date of this release. Onyx undertakes no
obligation to update publicly any forward-looking statements to
reflect new information, events or circumstances after the date of
this release or to reflect the occurrence of unanticipated events.
Onyx is a registered trademark of Onyx Software Corporation in the
United States and other countries. Other product or service names
mentioned herein are the trademarks of their respective owners.