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Symphoniq(TM) Corporation, created by the founders of
NetIQ(TM) to manage Web application infrastructure, today announced
the addition of BusinessPulse(TM) to its TrueView(TM) Web Management
Suite. Symphoniq will demonstrate BusinessPulse in the Performance
Pavilion at Interop, May 3-6 in Las Vegas, booth number 449-15.
The company will also demonstrate how they used BusinessPulse to
quickly implement Apdex(TM) reporting using end-to-end response time
monitoring data. (See accompanying release).
According to a recent poll conducted by Gartner, end-to-end
monitoring is rapidly becoming a priority for IT managers.
"This is because poor performance can be so expensive, and, hence,
these tools are looked at as proactive measures to enable IT personnel
to remediate issues before they manifest themselves in outages of
mission-critical applications," said Cameron Haight, research vice
president at Gartner(1).
One emerging standard for end-to-end monitoring is real user, or
"passive," monitoring.
"Desktop or client-based passive monitoring seems to be also
growing in interest because many of the advantages to this approach
counteract the downsides of synthetic transactions," said Haight.
However, the large volumes of data generated by real-user
monitoring can be daunting.
"Eight years ago a typical large Web site might consist of 10,000
to 20,000 pages. Today it's not uncommon for large sites to weigh in
at millions of pages. Often, these aggregate content from a wide range
of sources, including outside the data center," said Gartner analyst
Ray Valdes. "Managing the infrastructure that runs these sites has
reached a level of complexity that requires a new approach."
BusinessPulse lets an IT organization view their entire Web
application infrastructure based on TrueView's end-user response-time
data. It includes both preset and customizable reports that perform
the sophisticated performance analysis required to manage the enormous
websites that are common today. BusinessPulse reports provide
actionable information for people at every level of the organization.
For example, IT administrators gain the exact information needed to
pinpoint and fix application infrastructure problems, both inside and
outside the datacenter, while executive management can see how the Web
is affecting business processes or look at overall resource
allocations.
"The complexity that characterizes today's Web application
infrastructure is beyond that of any computing system created to date.
With BusinessPulse, we have automated the process of debugging
application problems using our 20 years of experience with managing
complex systems. BusinessPulse gives IT exactly the information they
need to find and fix the right problem based on the best practice
available," said Symphoniq CEO and NetIQ founder, Hon Wong. "It also
gives executive management the information they need to oversee the
business-side impact of the Web infrastructure.
BusinessPulse takes data from TrueView as it monitors all user
transactions, gathering information about response time as the user
transactions progress through the application infrastructure. When the
system senses a threshold violation at any leg of the journey, it
notifies the TrueView server to begin recording. Because BusinessPulse
measures specific legs of the journey end-to-end, it shows IT exactly
where to look when problems occur.
Pricing and Availability
Existing customers will receive BusinessPulse as part of their
licensing agreement. New customers will receive BusinessPulse as part
of TrueView Web Diagnostics, TrueView J2EE Diagnostics and TrueView
OWA Diagnostics. BusinessPulse will ship in June.
About Symphoniq Corporation
Symphoniq Corporation gives organizations a new approach to
managing Web application performance and infrastructure. The founders
of the company have innovated and built enterprise-grade systems
management software as the founders of EcoSystems and NetIQ (NASDAQ:
NTIQ). Its product suite, Symphoniq TrueView Web Management, harnesses
the real user experience to identify the infrastructure components
that are causing application performance degradation, inside or
outside the datacenter, so IT can fix problems faster and more
efficiently. Fortune 500 companies use TrueView to reduce helpdesk
costs and improve customer satisfaction. The company is funded by
InterWest Partners and Greylock, among others.
(1) NOTES: Gartner Report. 4/18/05. "Poll Reveals Buying
Preferences for Availability and Performance Monitoring." Debra
Curtis, Cameron Haight, Raymond Paquet.
Symphoniq, BusinessPulse, and TrueView are trademarks of Symphoniq
Corporation. Other trademarks are the property of their respective
owners. (C) 2005 Symphoniq Corporation
New Product Demonstration at Interop(R) Booth #449-15, Performance
Pavilion