Symphoniq Announces Pioneering Implementation of Apdex to Improve Web Performance Management and Alignment of IT Activities with

       Symphoniq Implements Apdex Reporting Using BusinessPulse;
      Apdex to Provide a Performance Benchmark That Communicates
      the Business Impact of the Web Throughout the Organization

   Symphoniq(TM) Corporation, created by the founders of NetIQ(TM) to
manage the Web application infrastructure, today announced one of the
first implementations of Apdex(TM) and will demonstrate this
capability at Interop(R) 2005, May 1-6 in Las Vegas, in the
Performance Pavilion, Booth 449-15.
   In a separate release the company announced TrueView(TM)
BusinessPulse(TM), a new product that leverages TrueView's data
collection capabilities to provide analysis and reports that automate
and streamline Web application management. (See accompanying release.)
   Using BusinessPulse, Symphoniq was able to quickly implement Apdex
(Application Performance Index) reports based on data collected by
end-to-end monitoring of all Web transactions in real time. Apdex is a
numerical measure of user satisfaction with the performance of
enterprise applications, and reflects the effectiveness of IT
investments in contributing to business objectives. The Apdex Alliance
is a group of companies, including Symphoniq, collaborating to promote
an application performance metric called Apdex.
   "Symphoniq is one of the first companies to develop an Apdex
reporting engine. This is an exciting period in the Apdex movement
where we see the benefits of the approach and get first-hand
experience in using the methodology. The pioneering work by Symphoniq
is already providing us with good information and insights," said
Apdex Alliance founder Peter Sevcik.
   "The Web has business implications that touch every level of
today's organization from CEO to frontline administrators. Apdex
creates a unified approach for communicating the impact of Web
performance on business objectives," said Symphoniq CEO and NetIQ
founder, Hon Wong.
   BusinessPulse takes data from TrueView as it monitors all user
transactions, gathering information about response time as the user
session data moves through the Web infrastructure. When the system
senses a threshold violation at any leg of the journey, it notifies
the TrueView server to begin recording. Because TrueView measures the
performance of each tier, from browser to backend, it shows an IT
operator exactly where to look when problems occur.

   Pricing and Availability

   Existing customers will receive Apdex reporting in TrueView
BusinessPulse as part of their licensing agreement. New customers will
receive Apdex reports and BusinessPulse as part of TrueView Web
Diagnostics, TrueView J2EE Diagnostics and TrueView OWA Diagnostics.
BusinessPulse will be available in June 2005.

   About Symphoniq Corporation

   Symphoniq Corporation gives organizations a new approach to
managing Web application performance and infrastructure. The founders
of the company have innovated and built enterprise-grade systems
management software as the founders of EcoSystems and NetIQ
(Nasdaq:NTIQ). Its product suite, Symphoniq TrueView Web Management,
harnesses the real user experience to identify the infrastructure
components that are causing application performance degradation,
inside or outside the datacenter, so IT can fix problems faster and
more efficiently. Leading Fortune 500 companies use TrueView to reduce
helpdesk costs and improve customer satisfaction. The company is
funded by InterWest Partners and Greylock among others.

   Symphoniq, BusinessPulse, and TrueView are trademarks of Symphoniq
Corporation. Other trademarks are the property of their respective
owners. (C) 2005 Symphoniq Corporation

   Demo at Interop(R) Booth #449-15, Performance Pavilion