New Governance Training Program in Quality and Safety

The Governance Institute, a service of National Research Corporation, partnered with the Jefferson School of Population Health (JSPH) to present a one-day training program on quality and safety for board members who attended The Governance Institute's Leadership Conference earlier this month at The Breakers in Palm Beach, FL. The program was led by Dr. David B. Nash, dean of The Thomas Jefferson University School of Population Health.
	
	A total of 33 attendees (including 26 board members and seven healthcare executives) participated in this inaugural training session, which focused on strategic and tactical issues involved in creating a cutting-edge quality and safety governance program. The interactive training included practical examples of the board's role and the role of the quality committee in quality and patient safety efforts, and incorporated the perspectives of all affected stakeholders in the healthcare system. Upon successful completion of the course, board members received a certificate from The Governance Institute and JSPH. Feedback from attendees was extremely positive. 
	
	"There is a critical need to ensure that patients receive the best quality care without harm, at all times," said The Governance Institute's CEO Jona Raasch. "So boards have a vital responsibility to hardwire this into their organization's culture. This training program provides valuable take-home lessons for boards looking to accomplish this goal."
	
	The Governance Institute will hold this special training program again on Sunday, October 20, 2013 at The Greenbrier, a resort in White Sulphur Springs, West Virginia, just prior to the opening of its Leadership Conference.
	
	

About The Governance Institute  

The Governance Institute provides trusted, independent information and resources to board members, healthcare executives, and physician leaders in support of their efforts to lead and govern their organizations. The Governance Institute is a membership organization serving not-for-profit hospital and health system boards of directors, executives, and physician leadership. Membership services are provided through research and publications, conferences, and advisory services. In addition to its membership services, The Governance Institute conducts research studies, tracks healthcare industry trends, and showcases governance practices of leading healthcare boards across the country. For more information about this program or The Governance Institute's services, call 877-712-8778, write to [e-mail], or visit www.governanceinstitute.com. The Governance Institute is a service of National Research Corporation.   About National Research Corporation

For more than 30 years, National Research Corporation (Nasdaq:NRCI) has been at the forefront of patient-centered care. Today the company's focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents, and other stakeholders. Recognized by Modern Healthcare as one of the largest patient satisfaction firms in the U.S., National Research is dedicated to representing the true voice of patients and other healthcare stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions, and many other factors that impact population health management. For more information, call 800-388-4264, write to [e-mail], or visit www.nationalresearch.com. About the Jefferson School of Population Health

The Jefferson School of Population Health (JSPH), established in 2008, is one of six schools and colleges that constitute Thomas Jefferson University, a leading academic health center founded in Philadelphia in 1824 as Jefferson Medical College. As the first designated School of Population Health in the country, JSPH is dedicated to the exploration of policies and forces that determine the health and quality of life of populations, locally, nationally, and globally. JSPH provides exemplary graduate academic programming in public health, population health sciences, health policy, healthcare quality and safety, and applied health economics and outcomes research. This academic programming is enhanced by sustained research and publications, and by a robust promotion of continuing professional education in these areas. For more information, visit www.jefferson.edu/population_health.  The National Research Corporation logo is available at http://www.globenewswire.com/newsroom/prs/?pkgid=17008

The Governance Institute logo is available at http://www.globenewswire.com/newsroom/prs/?pkgid=17565

CONTACT: Scott Smith
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         National Research Corporation
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