Micromuse (NASDAQ:MUSE)
Historical Stock Chart
From May 2019 to May 2024
Micromuse Inc. (Nasdaq: MUSE), the leading provider of
ultra-scalable, realtime business and service assurance software,
today announced that Singapore Telecommunications Limited (SingTel),
has implemented the Netcool solution to deliver enhanced service
assurance, visibility and service level metrics for its fixed line and
mobile voice and data networks. SingTel has significant operations in
Singapore and Australia as well as a further presence in 35 cities
across 17 countries.
"SingTel continues to invest in our extensive communications
infrastructure to ensure the delivery of consistent, reliable and
quality service uptime to our customers," said Mr. Hoh Wing Chee,
SingTel's Vice President of Network Operations. "The Netcool solution,
which we are implementing for our new Integrated Network Operations
Support System in Singapore, will enable us to view, assess and
proactively manage our fixed and mobile network infrastructure as well
as services from a single point of control. It will help improve our
efficiency as we consolidate and automate our functions."
Micromuse's Netcool solutions provide an end-to-end service
assurance, service quality management, and consolidated operations
management platform across SingTel's fixed line and mobile networks.
Utilizing the Netcool solutions, SingTel's operations staff can gain a
centralized, realtime, web-enabled service level view of consumer and
corporate services. This helps staff to monitor and manage the
performance, availability and status of its service-delivery
infrastructure and to quickly identify and prioritize infrastructure
faults before they impact customer service or breach service level
agreements.
NCS Communications Engineering Pte. Ltd. (NCSCE), the system
integrator, and Fastwire, a Micromuse channel partner, delivered the
design and implementation of SingTel's network and systems management
infrastructure to ensure the rapid implementation of the Netcool
solutions and to deliver a management solution that provides SingTel
with a scalable service assurance platform and earlier return on
investment.
"Micromuse is pleased to be delivering strategic service assurance
solutions to SingTel," said Matthew Wee, South East Asia Regional
Director for Micromuse. "Micromuse's Netcool solutions enable timely,
accurate and integrated service level views for large, complex IT
infrastructures, helping the world's largest service providers to
provide enhanced customer care, product innovation and service
quality."
About SingTel
SingTel is Asia's leading communications group with operations and
investments around the world. Serving both the corporate and consumer
markets, it is committed to bringing the best of global communications
to customers in the Asia Pacific and beyond.
With significant operations in Singapore and Australia (through
wholly-owned subsidiary SingTel Optus), the Group provides a
comprehensive portfolio of services that include voice and data
services over fixed, wireless and Internet platforms.
The Group also has major investments in Bangladesh, India,
Indonesia, the Philippines and Thailand. Together with its regional
partners, SingTel is Asia's largest multi-market mobile operator,
serving more than 71 million customers in seven markets.
SingTel employs more than 19,000 people worldwide and had a
turnover of S$12.62 billion (US$7.65 billion) and net profit after tax
of S$3.27 billion (US$1.98 billion) for the year ended 31 March 2005.
More information can be found at www.singtel.com and www.optus.com.au.
About Fastwire
Fastwire is the solution architect of choice for Asia's leading
service providers. We are a systems integrator providing advanced
technology solutions, specializing in the design, implementation and
support of turnkey OSS and network solutions.
Fastwire's consultants have attained the highest level
certification in key technology areas. Whatever stage your business is
at, Fastwire can help. Fastwire maximizes value to our customers
through a unique consulting process which delivers a tailor made
package to meet your specific requirements. From this Fastwire
produces a turnkey solution that you know works.
Fastwire was established in 1998, with offices in Sydney (HQ),
Melbourne, Canberra, New Zealand and Singapore. The website is
www.fastwire.com.sg.
About Micromuse
Micromuse Inc. (Nasdaq: MUSE) is the leading provider of
ultra-scalable, realtime business and service assurance software
solutions. The Netcool(R) software suite provides organizations with
the assurance that their IT systems are supporting and driving profits
24 hours a day. Unlike traditional infrastructure management systems,
Netcool solutions provide realtime end-to-end visibility and accurate
troubleshooting from a business perspective. Such business
intelligence allows organizations to respond to problems quickly,
streamline workflow processes and improve business uptime. Micromuse
customers include BT, Cable & Wireless, Deutsche Telekom, EarthLink,
ITC DeltaCom, JPMorgan Chase, MCI, T-Mobile, and Verizon. Headquarters
are located at 650 Townsend Street, San Francisco, Calif. 94103; (415)
568-9800. The Web site is at www.micromuse.com.
Micromuse and Netcool are registered trademarks of Micromuse Ltd.
All other trademarks and registered trademarks in this document are
the properties of their respective owners. Any statements contained in
this press release that do not describe historical facts may
constitute forward-looking statements as that term is defined in the
Private Securities Litigation Reform Act of 1995. Any forward-looking
statements contained herein are based on current expectations, but are
subject to a number of risks and uncertainties.
The factors that could cause actual future results to differ
materially from the forward-looking statements include the following:
fluctuations in customer demand, the Company's ability to manage its
growth (including the ability to hire sufficient sales and technical
personnel), the risks associated with the expansion of the Company's
distribution channels, the risk of new product introductions and
customer acceptance of new products; the rapid technological change
which characterizes the Company's markets, the risks associated with
competition, the risks associated with international sales as the
Company expands its markets, and the ability of the Company to compete
successfully in the future, as well as other risks identified in the
Company's Securities and Exchange Commission Filings, including but
not limited to those appearing under the caption "Risk Factors" in the
Company's most recent Quarterly Reports on Form 10-Q and on Form 10-K
on file with the Securities and Exchange Commission and available on
the Company's Web site.