Micromuse (NASDAQ:MUSE)
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From May 2019 to May 2024
Micromuse Inc. (Nasdaq: MUSE), the leading provider of
ultra-scalable, realtime business and service assurance software,
today announced that 33% of its government customers had specific
plans linked to their execution of IT objectives on behalf of overall
agency business goals in 2005.
The survey, based on responses from 17 agency representatives
attending Micromuse's 2005 North American Netcool(R) Users Conference,
also found that new Federal Enterprise Architecture (FEA) mandates
have affected how its federal customers identify and resolve their IT
management issues. FEA is intended to facilitate analysis and the
identification of duplicate investments, gaps, and opportunities for
collaboration within and across agencies, which are adopting a
Business Service Management (BSM) strategy to align their IT
operations with support services to improve their overall business
performance.
"Government agencies are seeking to integrate information and
services across departments and multiple agencies, despite their
disparate systems," said Shawn McCarthy, IDC senior analyst and
program manager for Government IT spending. "They seek ways to
consolidate these systems to allow them to visually monitor several
data sources in one place. Investing in robust enterprise level
platforms which allow ad-hoc analysis and operational reporting
capabilities for all of their agency business intelligence needs will
help them achieve their goals."
Other noteworthy survey findings included the following:
-- Nearly 50% of the respondents rated their IT organizations as
"somewhat efficient," with an acceptable time to resolution
but too many crises to manage;
-- Nearly 40% of the respondents noted that they spend an average
of 25 - 50% of their day on identifying and resolving IT
problems;
-- Over 50% of the respondents noted that they have multiple IT
silos for networks, systems, applications and security with a
wide range of disparate alarms.
"Our penetration into the federal market comes with a deep
knowledge and understanding of the challenges agencies face when
trying to develop a transparent view into all aspects of the network,"
said Richard Miller, General Manager of Micromuse's Federal Sales.
"Micromuse has successfully helped many agencies support their FEA to
improve operational efficiencies, overall network health, and assure
service delivery."
Micromuse's BSM solutions enable actionable intelligence and
remediation workflow for improved efficiency and productivity, and
provide a single management interface from which organizations can
efficiently assure business service availability and performance. For
more information about Micromuse's solutions for Federal, go to
http://www.micromuse.com/sols/gov.html
About Micromuse
Micromuse Inc. (Nasdaq: MUSE) is the leading provider of
ultra-scalable, realtime business and service assurance software
solutions. The Netcool(R) software suite provides government and
commercial organizations with the assurance that their IT systems are
supporting and driving profits 24 hours a day. Unlike traditional
infrastructure management systems, Netcool solutions provide realtime
end-to-end visibility and accurate troubleshooting from a business
perspective. Such business intelligence allows organizations to
respond to problems quickly, streamline workflow processes and improve
business uptime. Micromuse Defense and intelligence agency customers
include U.S. Department of State, U.S. Air Force, U.S. Army, the
Pentagon, NASA, U.S. Navy, Department of Energy, USDA, Department of
Justice and the Army National Guard. Federal offices are located in
Reston, VA. Headquarters are located at 650 Townsend Street, San
Francisco, Calif. 94103; (415) 568-9800. The Web site is at
www.micromuse.com.
Micromuse and Netcool are registered trademarks of Micromuse Ltd.
All other trademarks and registered trademarks in this document are
the properties of their respective owners. Any statements contained in
this press release that do not describe historical facts may
constitute forward-looking statements as that term is defined in the
Private Securities Litigation Reform Act of 1995. Any forward-looking
statements contained herein are based on current expectations, but are
subject to a number of risks and uncertainties.
The factors that could cause actual future results to differ
materially from the forward-looking statements include the following:
fluctuations in customer demand, the Company's ability to manage its
growth (including the ability to hire sufficient sales and technical
personnel), the risks associated with the expansion of the Company's
distribution channels, the risk of new product introductions and
customer acceptance of new products; the rapid technological change
which characterizes the Company's markets, the risks associated with
competition, the risks associated with international sales as the
Company expands its markets, and the ability of the Company to compete
successfully in the future, as well as other risks identified in the
Company's Securities and Exchange Commission Filings, including but
not limited to those appearing under the caption "Risk Factors" in the
Company's most recent Quarterly Reports on Form 10-Q and on Form 10-K
on file with the Securities and Exchange Commission and available on
the Company's Web site.