Micromuse (NASDAQ:MUSE)
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Netcool(R)/NeuSecure(TM) Customer Ranks Among Top Three Providers
to Institute "Security Best Practices" According to AberdeenGroup
Study
Micromuse Inc. (Nasdaq: MUSE), the leading provider of
ultra-scalable, realtime business and service assurance software today
announced that AberdeenGroup has identified a Micromuse customer - a
prominent global telecommunications carrier and member of the Fortune
500 - among the top three companies in its inaugural "Security Best
Practices" report.
The AberdeenGroup report states, "As one of the top-tier
telecommunications companies, this Micromuse customer has improved its
performance results dramatically, put in place an organizational
structure to keep pace, and now has the automation tools to improve
security profiles to come very close to self-defending networks, all
due in large part to its commitment to better manage data and
knowledge."
The Micromuse customer highlighted in the AberdeenGroup study was
concurrently dealing with rapid technology change-outs and business
transformation challenges due to mergers and acquisitions, while
working to meet a wide range of regulatory issues. Taking an
aggressive avoidance and prevention stance, the company brought in
Micromuse's Netcool(R)/NeuSecure(TM) solution to automate the
monitoring, detection, and analysis of security incidents to deliver
an automated risk threshold system to enable it to manage security
events by exception, instead of becoming sidetracked by every
incident.
According to the AberdeenGroup study, "The automation of these
functions has aided usability immensely; data that was not previously
available is now. Overcoming the limitations of having people inspect
and try to decipher audit logs, the solution collects this information
and more, automatically correlates data from across the company's vast
networks operating around the world, and delivers an
easy-to-understand snapshot of what's out of band, what's out of
threshold, what poses a technical risk and to the business, and where.
Used for centralized event, technical and business risk analysis, the
system has enabled this company to significantly improve its response
to events and, more importantly, reduce the number of outages."
"We are excited that AberdeenGroup has recognized one of our
largest customers, who also happens to be among the world's industry
leaders, as a best-of-breed security organization," said Tom McNeight,
General Manager of the Netcool/NeuSecure solution. "We'd like to think
that our solution played an integral role in the company's security
successes, but any best-of-breed program also requires strong security
practitioners with a big picture vision. The security team at this
telecommunications company is a perfect example."
AberdeenGroup researched more than 200 companies known to be
operating at best-in-class levels. Subsequent blind interviews were
conducted with more than 70 respondents to determine qualification
status based on performance results. These resulted in more than 50
additional in-depth interviews to cover detailed best practices. Of
the 50 sites that were interviewed in-depth, those profiled in this
report were selected based on their metrics, practices, and were rank
ordered by performance results. To view the complete AberdeenGroup
report, you can register at
http://www.aberdeen.com/summary/report/benchmark/RA_BPSecNetInf_JH.asp
About Netcool/NeuSecure
Netcool/NeuSecure provides a centralized security event monitoring
and response platform for log aggregation, event correlation, threat
analysis, threat response and forensic investigation of the enormous
quantities of security event data in heterogeneous enterprise,
government and service provider networks. It correlates log data files
from disparate machines such as firewalls, intrusion detection
systems, computer systems and routers and automatically analyzes this
data to uncover legitimate threats to the enterprise.
Netcool/NeuSecure allows security analysts to prioritize their
investigations and focus on the mission-critical task of responding to
threats as they are occurring, rather than after the damage is done.
And with Netcool/NeuSecure a security team can manage threats from
early detection to final resolution without ever leaving the
intuitive, Web-based console.
About Micromuse
Micromuse Inc. (Nasdaq: MUSE) is the leading provider of
ultra-scalable, realtime business and service assurance software
solutions. The Netcool(R) software suite provides organizations with
the assurance that their IT systems are supporting and driving profits
24 hours a day. Unlike traditional infrastructure management systems,
Netcool solutions provide realtime end-to-end visibility and accurate
troubleshooting from a business perspective. Such business
intelligence allows organizations to respond to problems quickly,
streamline workflow processes and improve business uptime. Micromuse
customers include BT, Cable & Wireless, Deutsche Telekom, EarthLink,
ITC^DeltaCom, JPMorgan Chase, MCI, T-Mobile, and Verizon. Headquarters
are located at 139 Townsend Street, San Francisco, Calif. 94107; (415)
538-9090. The Web site is at www.micromuse.com.
Micromuse and Netcool are registered trademarks of Micromuse Ltd.
All other trademarks and registered trademarks in this document are
the properties of their respective owners. Any statements contained in
this press release that do not describe historical facts may
constitute forward-looking statements as that term is defined in the
Private Securities Litigation Reform Act of 1995. Any forward-looking
statements contained herein are based on current expectations, but are
subject to a number of risks and uncertainties.
The factors that could cause actual future results to differ
materially from the forward-looking statements include the following:
fluctuations in customer demand, the Company's ability to manage its
growth (including the ability to hire sufficient sales and technical
personnel), the risks associated with the expansion of the Company's
distribution channels, the risk of new product introductions and
customer acceptance of new products; the rapid technological change
which characterizes the Company's markets, the risks associated with
competition, the risks associated with international sales as the
Company expands its markets, and the ability of the Company to compete
successfully in the future, as well as other risks identified in the
Company's Securities and Exchange Commission Filings, including but
not limited to those appearing under the caption "Risk Factors" in the
Company's most recent Quarterly Reports on Form 10-Q and on Form 10-K
on file with the Securities and Exchange Commission and available on
the Company's Web site.