Mro Software (NASDAQ:MROI)
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MRO Software, the leading provider of asset and service
management solutions, today received the highest business value rating
of all information technology (IT) asset and software management
suites reviewed as part of the "2006 Tools Review" in ECPWeb.com's
Tools Manager report. ECPWeb is an independent research analyst and
publishing organization covering technology asset, service and
software management.
In a survey that included vendors such as BMC, CA and HP, MRO
Software bested them all with a 3.95 rating for its Maximo ITAM, a
component of Maximo Enterprise Suite (MXES). "MRO Software's Maximo
ITAM received the highest rating for business value functions of the
all suite tools we reviewed," said Steven Russman, managing partner
and publisher, ECPWeb.com. "Created from the ground up, it has
everything you'd expect from a leading tool for IT asset-management
repository."
MXES includes not only key ITAM capabilities but also advanced IT
Service Desk functionality, thereby enabling companies to consolidate
their disparate IT Service Management (ITSM) systems onto one modern
platform. In addition to the systems consolidation, MXES allows
consolidation of key ITSM business processes including incident and
problem management and change and configuration management leveraging
a single Configuration Management Database (CMBD). With a single
modern platform, MXES can leverage the common business processes
between ITAM and ITSM. This consolidated service approach provides
improved responsiveness and performance while reducing the costs
associated with managing multiple systems.
While MXES earned high marks across the board, ECPWeb said the
software suite stood out for its inventory management, vendor and
catalog management, and configurable workflow features. "The system's
programmable workflow designer configures and saves activities with
rules for execution. We rate this fully Web-deployed suite a solid 4.5
for its usability and well-designed user interface, full security and
audit control for creating user rights, roles and profiles. Unlike
many systems we review, end users may be granted rights to customize
their personal data views," concluded Russman.
"We are pleased that MXES received the highest ranking for
business value from ECPWeb," said Rich Caplow, director of product
marketing for MRO Software. "In addition to building solutions that
are completely web architected, we make every effort to ensure that
the business processes we support are driving value for the customer
as well. ECPWeb's recognition of MXES's business value reflects our
commitment to providing a solution that is as useful to the business
as it is well-designed."
MRO Software will be demonstrating the complete functionality of
MXES at the Help Desk Institute Conference & Expo, to be held in
Memphis, TN, March 19-22, 2006.
About ECP Media
ECP brings to market independent research analysts and consultants
covering technology asset, service and software management. Raising
the bar with its network of skilled professionals delivering
result-oriented presentations and analysis - ECP publications and
events emphasize fresh ideas and cutting-edge perspectives.
About MRO Software
MRO Software is the leading provider of asset and service
management solutions. Maximo Enterprise Suite, the Company's flagship
solution, is delivered on a web-architected platform and increases
productivity, optimizes asset performance, and service levels, reduces
costs and enables asset-related sourcing and procurement across the
entire spectrum of strategic assets.
The Company's asset management solutions allow customers to manage
the complete life cycle of strategic assets including: planning,
procurement, deployment, tracking, maintenance and retirement. Using
MRO Software's solutions, customers improve production reliability,
labor efficiency, material optimization, software license compliance,
lease management, warranty and service management across their asset
base.
MRO Software (Nasdaq: MROI) is a global company based in Bedford,
Mass., with approximately 900 employees, and more than 300,000
end-users. The Company markets its products through a direct sales
organization in combination with a network of distributors and
resellers. MRO Software has sales offices throughout North America,
Europe, Asia/Pacific and Latin America. Additional information on MRO
Software can be found at http://www.mro.com.
Maximo(R) is a registered trademark, and MRO Software(TM) and
MXES(TM) are trademarks, of MRO Software, Inc.