Mercury Announces Seminar Series on Optimizing the Business Outcomes of IT

Five City Application Management Series Explores the End-User Experience as the Metric for Managing IT Change 


MOUNTAIN VIEW, Calif., Oct. 24  /PRNewswire-FirstCall/ -- Today, Mercury Interactive Corporation (NASDAQ:MERQE), the global leader in business technology optimization (BTO) software, announced a new application management seminar series to help customers optimize the business outcomes of IT.  The series will provide a world-class forum for the exchange of ideas and advice on making the end-user experience the metric for managing IT change and optimizing the business outcomes of IT. The five-city series of events begins in Washington D.C. on October 25, and will be followed by events in Boston, New York, Houston, and San Francisco.

Many enterprises have over-invested millions of dollars on IT infrastructure management tools, only to learn that a system-centric infrastructure management approach does not drive business outcomes. The Mercury seminar will explore how applications, systems and infrastructure can all be optimized to deliver business value with a user-centric, top-down view into application management.

During the seminar, Mercury and select Mercury customers and partners will demonstrate how to use the latest application management approaches and technologies to manage applications from a business perspective and identify and resolve problems in production before they impact business results. Attendees will learn how to:

  -- make sure enterprise applications are meeting business goals and
     exceeding service levels by prioritizing efforts based on business
     impact and by applying service maps and utilizing business-orientated
     service level agreements;
  -- optimize IT performance from the end-user perspective by gaining real-
     time visibility into the quality of the user experience and resolving
     issues before users experience them; and
  -- minimize the business impact of planned and unplanned changes by
     mapping business processes to the underlying infrastructure, laying the
     foundation for a federated CMDB, and aligning with process frameworks,
     such as ITIL, CMMi, ISO 12207, ISO 9000 and CoBit.



For additional information on this seminar series, please visit http://www.mercury.com/us/company/events/seminars/.

ABOUT MERCURY

Mercury Interactive Corporation, the global leader in business technology optimization (BTO) software, is committed to helping customers optimize the business value of information technology. Founded in 1989, Mercury conducts business worldwide and is one of the largest enterprise software companies today. Mercury provides software and services for IT Governance, Application Delivery, and Application Management. Customers worldwide rely on Mercury offerings to govern the priorities, processes and people of IT and test and manage the quality and performance of business-critical applications. Mercury BTO offerings are complemented by technologies and services from global business partners. For more information, please visit http://www.mercury.com/.

Mercury and the Mercury logo are trademarks of Mercury Interactive Corporation and may be registered in certain jurisdictions.

All other company, brand and product names may be trademarks or registered trademarks of their respective holders. 

DATASOURCE: Mercury



CONTACT:  Heather Sieberg of Mercury, [phone] or





Web site:  http://www.mercuryinteractive.com/ 

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