Jacada to Announce 2009 Fourth Quarter and Year End Financial Results February 11, 2010

Jacada Ltd. (Nasdaq: JCDA), a leading provider of customer experience optimization solutions that improve the effectiveness of customer service operations, today announced that it will report its 2009 fourth quarter and year end financial results before market open on Thursday, February 11, 2010. Management will host a conference call at 10:30 a.m. Eastern Time to discuss the results with the investment community.

To participate in the teleconference, please call toll-free 1-888-680-0869, or 617-213-4854 for international callers, and provide passcode 23951289 approximately 10 minutes prior to the start time. Interested parties may pre-register for the teleconference via this URL: https://www.theconferencingservice.com/prereg/key.process?key=PLNBELCDR. A (live audio) webcast will also be available over the Internet at www.jacada.com (under "About Us" then "Investors") or www.earnings.com.

A replay of the teleconference will be available for three days beginning at 1:30 p.m. ET on February 11, 2010. To access the replay, dial toll-free 1-888-286-8010, or for international callers 617-801-6888, and provide passcode 23427022.

About Jacada – Jacada provides solutions that optimize and improve the effectiveness of customer interactions. Jacada unified desktop and process optimization solutions help companies reduce the cost of their operations, drive customer satisfaction and provide a complete return on investment in as little as 12 months after deployment. Founded in 1990, Jacada operates globally with offices in Atlanta, USA; Herzliya, Israel; London, England; and Munich, Germany. More information is available at www.jacada.com, www.jacada.com/blog, www.jacada.com/facebook and www.jacada.com/twitter.

This news release may contain forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. The words "may," "could," "would," "will," "believe," "anticipate," "estimate," "expect," "intend," "plan," and similar expressions or variations thereof are intended to identify forward-looking statements. Investors are cautioned that any such forward-looking statements are not guarantees of the future performance and involve risks and uncertainties, many of which are beyond the Company’s ability to control. Actual results may differ materially from those projected in the forward-looking statements as a result of various factors including the performance and continued acceptance of our products, general economic conditions and other Risk Factors specifically identified in our reports filed with the Securities and Exchange Commission. The Company undertakes no obligation to update or revise any forward-looking statement for events or circumstances after the date on which such statement is made. Jacada is a trademark of Jacada Inc. All other brands or product names are trademarks of their respective owners.