Infovista . (NASDAQ:IVTA)
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InfoVista (NASDAQ: IVTA; Compartment C of Eurolist by
Euronext - ISIN Code: FR0004031649), the leading service-centric
performance management software company, announced today the launch of
VistaInsight(TM) for IP Telephony 2.0. VistaInsight for IP Telephony
2.0 is the latest version of InfoVista's performance management
solution for assuring delivery of Internet protocol (IP) telephony
services across the enterprise.
InfoVista will demonstrate the new solution at the VON Conference
and Expo, held Sept. 19-22, at the Boston Convention Center, at booth
#145 and will discuss IP Telephony in a 2-part webinar series this
month.
The new version is the result of InfoVista's ongoing research and
development initiative to improve the quality of IP telephony
services, whether managed internally by medium to large enterprises or
through managed service providers. New features and enhancements were
pioneered based on customer input and pain points.
In a recent survey conducted by InfoVista, 45 percent of end users
polled cited managing the demanding quality of service (QoS)
requirements of a converged network as the biggest challenge in IP
telephony deployments. VistaInsight for IP Telephony 2.0 was developed
to address this need and focuses on troubleshooting at the user level
and greater support for Cisco-centric network environments.
"The emergence of enterprise voice over IP (VoIP) and IP telephony
services exposed the shortcoming of existing network management
tools," said George Hamilton, enterprise computing and networking
senior analyst, Yankee Group. "As larger enterprises migrate to IP
telephony they need a trusted vendor to manage quality. InfoVista's
efforts to improve service quality at the user level establish the
company as an IP telephony specialist."
IP telephony is a complex network-centric service that involves
and impacts myriad IT resources in the enterprise, spanning networks,
systems and applications. The service-centric approach focuses on the
quality of the end-user experience as the objective measurements of
service quality. Automated discovery and asset relationships across
the IT infrastructure facilitate both top-down service management and
bottom-up impact analysis.
InfoVista pioneered the following new features and functionality
in 2.0 to further reduce the complexity of managing IP telephony
systems:
-- Advanced management solution for Cisco Call Manager (CCM) IP
PBX platforms - Version 2.0 debuts advanced server-management
capabilities such as the ability to control services running
on the CCM when performance is at risk. The solution also
facilitates tight integration between CCM management
capabilities and the VistaInsight for IP Telephony portal.
Specific CCM alarms or notification will be available directly
from the InfoVista portal, offering a one-stop management
interface for CCM customers.
-- New customer-centric troubleshooting innovations - At the core
of the solution's advancements are new troubleshooting
features providing extensive depth of diagnostics allowing
enterprises to preempt service disruption not only at the
business-unit level but also down to the individual user.
Enterprises can resolve performance degradation issues on a
network, application, system or user basis.
-- Advanced service-level reporting capabilities - VistaInsight
for IP Telephony 2.0 brings to market a more advanced set of
reporting capabilities that are focused on ensuring
performance of telephony applications. These include
site-to-site and user level quality measurements.
-- Expanded Cisco support - InfoVista increases its overall
product support, offering a comprehensive out-of-the-box
solution for Cisco Call Manager Express, Cisco voice gateways
and Cisco SRST. The VistaInsight for IP Telephony solution has
passed Cisco IP Communications testing for CCM v4.1.3.
Concurrently, InfoVista's core VistaFoundation technology
platform, on which the VistaInsight for IP Telephony solution
is based, has also passed all Cisco Technology Development
Partner Program requirements and offers one of the most
comprehensive out-of-box offerings for Cisco equipment.
"With VistaInsight for IP Telephony 2.0 enterprises have a
one-stop shop for service-centric performance management," said Manuel
Stopnicki, chief technology officer, InfoVista. "The enhancements
represent a major R&D investment and are indicative of InfoVista's
commitment to enabling converged IP services today and into the
future."
About InfoVista
InfoVista is the Service-Centric Performance Management Software
Company that assures the optimal delivery of business-critical IT
services. Driven by a uniquely adaptive and real-time technology
foundation, InfoVista solutions improve business effectiveness, reduce
operating risk, lower cost of operations, increase agility and create
competitive advantage. Eighty percent of the world's largest service
providers as ranked by Fortune(R), as well as leading Global 2000
enterprises, rely on InfoVista to enhance the business value of their
technology assets. Representative customers include ABN AMRO,
Allstream, Banques Populaires, AXA, Banque de France, Bell Canada,
British Telecom, Broadwing Communications, Cable & Wireless, Com Hem,
Defense Information Systems Agency (DISA), Deloitte & Touche, Deutsche
Telecom, France Telecom, Savvis Corporation, SingTel, Telefonica, and
US Cellular. InfoVista stock is traded on the NASDAQ (IVTA) and on
Eurolist by Euronext (FR0004031649). For more information about the
company, please visit www.infovista.com.