Infovista . (NASDAQ:IVTA)
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InfoVista Announces Next Generation Performance Management
Solution to Assure Success of Enterprise-wide IP Telephony Service
Service-Centric IT Performance Management Simplifies Complexity of
Communications Convergence to Assure Successful IP Telephony Operation
PARIS, and HERNDON, Va., Jan. 24 /PRNewswire-FirstCall/ -- InfoVista
(NASDAQ:IVTANASDAQ:-NASDAQ:NouveauNASDAQ:Marche:NASDAQ:FR0004031649), the
leading service-centric performance management software company today announced
the availability of VistaInsight for IP Telephony 1.0, a next generation
performance management solution for assuring delivery of carrier-class IP
Telephony services across the Enterprise. The solution meets the needs of
global IP Telephony deployments managed internally by medium to large
Enterprises, as well as IP Telephony services delivered and managed by Service
Providers and Outsourcers.
"Management of IP Telephony services is a mandate to successful service
deployment and one that must be included early in IP Telephony service
conception," stated Glenn O'Donnell, Program Director, Technology Research
Services, META Group. "Early inclusion fosters the required assessment of
service feasibility and expected performance. IP Telephony is a service that
forces IT Operators to adopt disciplined operational processes to avoid
embarrassing service failure, more so than any prior service."
IP Telephony is a complex cross-silo service that spans applications such as
call managers and unified messaging, system components such as servers,
databases and middleware and network resources including routers, switches and
voice gateways. VistaInsight for IP Telephony addresses the complexity of IP
Telephony by delivering a service-centric solution for automated, top-down
performance management. VistaInsight for IP Telephony dynamically autodiscovers
and models the end-to-end services and resources supporting IP Telephony;
automatically provisions relevant management reports; and provides actionable
insight into performance using composite Key Performance Indicators (KPI's).
The solution leverages InfoVista's next generation VistaFoundation platform to
provide the full breadth of cross-silo support and requires only minimal time
and effort to implement and maintain.
VistaInsight for IP Telephony incorporates portal-based 'smart navigation'
workflows that provide effective means of identifying, analyzing and resolving
performance issues across interdependent tiers. Business and executive users
gain from aggregated service-level dashboards that track the performance of
end-to-end IP Telephony services affecting the productivity of end-users and
business groups. Technical users have access to real-time and historical
performance information for problem resolution, capacity planning and
infrastructure optimization across the related application, system and network
resources.
"VistaInsight for IP Telephony's intuitive and interactive service level
reporting Portal provides actionable information on IP Telephony performance to
operations, engineering and our customers," stated Didier Bigo, Marketing and
Business Development, ARCHE Omnetica, a leading system integrator and managed
service provider for both Enterprises and Carriers in Europe. "The solution
supports a competitive portfolio of high-value, IP based communication and
management service offerings. Our customers can be assured of receiving
reliable IP Telephony service and service performance visibility through
high-level dashboards and detailed real-time analysis."
InfoVista's unique capability to generate predictive 'early warning'
performance alerts based on real-time 'out-of-normal' and performance
degradation assessments enables IP Telephony support and operations staff to
adopt proactive measures to assure service delivery. End users gain from
reduced number of dropped calls, better call quality and superior service
performance.
"Although enterprises subscribe to (and implement) Frame Relay, ATM, Broadband,
Ethernet and Wi-Fi as internetworking communications services, the advent of
convergence virtually reclassifies these as 'enabling technologies' that
support higher-value 'services', i.e. IP Telephony. Those that do not embrace a
top-down, service oriented paradigm for managing IP Telephony performance will
not succeed," stated Bruno Zerbib, Director of Product Management, IP Telephony
solutions, InfoVista. "With automated service modeling and smart navigation
workflows, VistaInsight for IP Telephony minimizes the complexity of managing
IP Telephony, enabling IT Managers at any level to easily navigate from
service-centric dashboards to the performance of contributing infrastructure
elements affecting the IP Telephony service delivery chain, end-to-end."
VistaInsight for IP Telephony is integrated with InfoVista's other
service-centric solutions in the VistaInsight product line, VistaInsight for
Servers, VistaInsight for IP VPN and VistaInsight for Networks, providing a
completely universal IT performance management solution. VistaInsight for IP
Telephony 1.0 has been tested by an independent facility and has met Cisco
AVVID criteria for interoperability with Cisco Call Manager 3.3 and 4.0; Unity
4.0 and Unity Bridge 3.0, enabling customers to choose proven system
compatibility with an industry leader. Enhanced coverage across other equipment
vendor platforms is planned in the coming quarters. VistaInsight for IP
Telephony 1.0 is available immediately for new and existing customers.
Entry-level pricing for the solution starts at $30,000. For more information
visit http://www.infovista.com/ipt/
About InfoVista
InfoVista is the Service-Centric Performance Management Software Company that
assures the optimal delivery of business-critical IT services. Driven by a
uniquely adaptive and real-time technology foundation, InfoVista solutions
improve business effectiveness, reduce operating risk, lower cost of
operations, increase agility and create competitive advantage. Eighty percent
of the world's largest service providers as ranked by Fortune(R), as well as
leading Global 2000 enterprises, rely on InfoVista to enhance the business
value of their technology assets. Representative customers include Allstream,
Banques Populaires, Banque de France, Broadwing Communications, Defense
Information Systems Agency (DISA), Deloitte & Touche, Deutsche Telecom, France
Telecom, Savvis Corporation, Singtel, US Cellular and Verio Inc. InfoVista
stock is traded on the NASDAQ (IVTA) and the Nouveau Marche (FR0004031649). For
more information about the company, please visit http://www.infovista.com/
DATASOURCE: InfoVista
CONTACT: Joanne Rasch of A&R Partners for InfoVista, +1-301-871-3335,
; or Arlene Taffera of InfoVista, +1-703-435-2435
ext. 236,
Web site: http://www.infovista.com/
Company News On-Call: http://www.prnewswire.com/comp/149429.html