Infovista . (NASDAQ:IVTA)
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From Jun 2019 to Jun 2024
Real-time Performance Management, Flexible Customer Reporting and
Ease of Integration Meet External and Internal Customer Requirements
InfoVista (NASDAQ: IVTA - Nouveau Marche: FR0004031649), the
leading service-centric performance management software company, today
announced that Cable & Wireless is expanding its deployment of
InfoVista to help enhance customer service while reducing operating
costs. Cable & Wireless chose InfoVista as its single performance
management vendor for the support of their managed Internet Protocol
(IP) services, which include IP Telephony, IP VPN and server
management.
Performance management is becoming a strategic initiative for
service providers like Cable & Wireless whose ability to thrive in an
increasingly competitive market for communications services depends on
their success providing new services and better support to customers.
Increasing its edge in the market, Cable & Wireless selected
InfoVista's solutions over a range of options on the market based on
InfoVista's service-centric approach to performance management.
InfoVista was the only provider able to deliver both historical and
real-time information on network performance. These critical
capabilities enable Cable & Wireless to provide the reporting
flexibility and visibility into network events that its customers
require. In addition, it is able to speed time to market for new
services, ensuring end users experience new offerings with the highest
performance possible from the outset.
"As a leading communications company, we continually strive to
enhance the customer experience while optimizing our infrastructure to
manage costs," said John Bateman, Director of Network Support Systems,
Cable & Wireless. "InfoVista has the technology and creativity to help
support our business in the delivery of innovative services for our
customers."
InfoVista's uniquely adaptive and real-time technology platform
provides Cable & Wireless with new and powerful capabilities
including: an advanced portal to quickly change and adapt customer
reporting as required; scalability to support both IP and non-IP data
and consolidate management; real-time visibility to optimize network
performance; and an open architecture to integrate with existing
systems and maximize use of the current infrastructure. External
customers as well as operations and engineering divisions between
various levels of the organization will reap the benefits of these
capabilities.
"In order to survive and thrive in this time of widespread and
rapid convergence, top-notch organizations must take a service-centric
approach to performance management while paying careful attention to
the bottom line," said Julien Dahan, Senior Vice President, Europe
Sales for InfoVista. "We are gratified that Cable & Wireless has
turned to us once more as they expand their service offering and
continue to strive for the highest levels of customer satisfaction."
About Cable & Wireless
Cable & Wireless is one of the world's leading international
communications companies. It provides voice, data and IP (Internet
Protocol) services to business and residential customers, as well as
services to other telecoms carriers, mobile operators and providers of
content, applications and internet services. Cable & Wireless'
principal operations are in the United Kingdom, continental Europe,
Asia, the Caribbean, Panama and the Middle East. For more information
about Cable & Wireless, go to www.cw.com.
About InfoVista
InfoVista is the Service-Centric Performance Management Software
Company that assures the optimal delivery of business-critical IT
services. Driven by a uniquely adaptive and real-time technology
foundation, InfoVista solutions improve business effectiveness, reduce
operating risk, lower cost of operations, increase agility and create
competitive advantage. Eighty percent of the world's largest service
providers as ranked by Fortune(R), as well as leading Global 2000
enterprises, rely on InfoVista to enhance the business value of their
technology assets. Representative customers include Allstream, Banques
Populaires, Banque de France, Broadwing Communications, Defense
Information Systems Agency (DISA), Deloitte & Touche, Deutsche
Telecom, France Telecom, Savvis Corporation, SingTel, US Cellular and
Verio Inc. InfoVista stock is traded on the NASDAQ (IVTA) and the
Nouveau Marche (FR0004031649). For more information about the company,
please visit www.infovista.com.