Indus (NASDAQ:IINT)
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Indus International Inc. (NASDAQ: IINT), a leading
Service Delivery Management (SDM) solution provider, today announced
the availability of IndusPro(TM), a new online collaboration tool and
implementation methodology designed to deliver significant cost
savings by facilitating the rapid and successful deployment of Indus
software solutions. The announcement was made at the first annual
Indus Investor Day event here at the Grand Hyatt New York.
The IndusPro Web-based software functions as an educational and
day-to-day operational tool that represents a world-class
implementation methodology encapsulating Indus' nearly 30 years of
experience in implementing enterprise management software solutions.
Accessible online, IndusPro provides a central repository of
information for all project stakeholders enabling them to easily
monitor all aspects of the implementation and better track and manage
results. IndusPro provides for the seamless integration to multiple
software tools that includes a sophisticated document and content
management system housing all project documentation and deliverables,
a workflow engine to manage approval processes and an advanced search
engine ensuring fast and easy access to all information. IndusPro also
provides for the seamless integration to other complementary software
tools such as Microsoft Project, Word, Excel and Visio.
"Truly effective implementation teams require the collaboration of
members of various departments and partners; hence the centralized
IndusPro tool ensures the disciplined adherence to the Indus
world-class methodology," said Indus VP of Global Services Dave
Henderson. "However, IndusPro is much more than just the online
documentation of our implementation methodology, it is a day-to-day
operational tool and collaboration engine which enables the entire
team to complete their work more effectively, monitor progress of the
project and analyze results in real time. As a result, projects can be
completed more efficiently and at a lower cost to both Indus and our
clients."
Standardized Methodology Designed to Deliver Business Results
The IndusPro implementation methodology consists of six essential
steps. Each step represents a chronological element in the software
implementation from the initial client's evaluation of the Indus
software through the execution of the implementation itself and then
continuing to facilitate the ongoing refinement of the client's use of
the software. The ultimate objective is for the client to achieve the
maximum use and benefit of their software investment. The methodology
steps include the following:
-- Engage. Involves and captures knowledge of all client software
evaluation activities, including software demonstration
solution, implementation proposal and an Indus Value
Assessment (IVA). The IVA is an exercise provided by Indus at
no cost to the client resulting in the compilation of
realistic ROI goals and expectations, utilizing the client's
own data and processes.
-- Plan. Performed as the initial step of the implementation
project. The Plan step includes activities such as the
compilation of the project plan, the communication of project
standards, assessing all training needs and technical
readiness of the client. Indus will ensure that the plan
reflects the importance of client's strategic business goals
and requirements.
-- Model. Focused on defining how the software will be used, the
Model step includes activities such as a functional design
definition, detailed deployment estimate and technical rollout
plan.
-- Configure. Involves activities which enable the software to be
used by client personnel such as train the trainers, data
validation, configuration of the software and detailed
interface design.
-- Deploy. Activities necessary to move the project into
production use after testing and training of personnel,
including stress testing and performance tuning.
-- Refine. Focused on continuous improvement of business
processes and software. This step includes post-implementation
optimization workshops to extract maximum value from the
implemented Indus products in order to ensure maximum benefit.
"By the addition of the key Engage and Refine steps to our
IndusPro methodology, Indus has taken our implementation methodology
to another level," Henderson said. "Our philosophy is that our
partnership with the client begins with our first contact with them
and continues beyond go-live for the life of the use of their Indus
software. Our ultimate objective is to ensure that our clients realize
the absolute most value possible from our solutions."
About Indus International
Indus is a leading Service Delivery Management (SDM) solution
provider, helping clients in a broad array of industries optimize the
management of their customers, workforce, spare parts inventory, tools
and documentation in order to maximize performance and customer
satisfaction while achieving significant cost savings. Indus customer,
asset and workforce management software products, professional
services and hosted service offerings improve our clients'
profitability by reducing costs, increasing capacity and
competitiveness, improving service to their customers, facilitating
billing for services and ensuring regulatory compliance. Indus
solutions have been purchased by more than 400 companies in more than
40 countries, representing diverse industries -- including
manufacturing, utilities, telecommunications, government, education,
transportation, facilities and property management, high tech,
consumer packaged goods and more. For more information, visit our
Website at http://www.indus.com.
Indus is a registered trademark of Indus International, Inc. Other
company and product names may be trademarks of the respective
companies with which they are associated.