Insight Communications (NASDAQ:ICCI)
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Insight Communications Selects CSG Systems to Track and Manage
Voice Services Data
CSG(R) Data Mediation Supports Insight's Newest Service
ENGLEWOOD, Colo., July 25 /PRNewswire-FirstCall/ -- Leading global customer
care and billing solutions provider CSG Systems (NASDAQ:CSGS) today announced
that Insight Communications (NASDAQ:ICCI) has selected CSG(R) Data Mediation to
process customer transactions for its newest offering -- voice services.
(Logo: http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO)
Insight Communications is the 9th-largest cable operator in the U.S., with 1.3
million customers across Illinois, Indiana, Kentucky and Ohio. The company
delivers digital video, high-speed Internet, HDTV, DVR (Digital Video Recorder)
and digital phone service to its customers.
CSG Data Mediation will capture and manage network usage data for Insight's
voice services and will send information to other systems within Insight's
network to ensure that calls made by its customers are accurately recorded and
billed.
CSG will also leverage its partnership with best-of-breed interconnect billing
solution provider Integration Management to enable Insight to exchange fees
with other voice services providers for calls that Insight's customers make
over more than one service provider network. CSG Data Mediation will monitor
Insight's voice traffic to identify, format and forward information about these
calls to Integration Management's in>Bill solution, which will enable Insight to
reconcile and settle interconnect fees, including fees for CABS (US-based
carrier access billing).
In addition, Insight's agreement with CSG will enable it to add more customer
traffic to CSG Data Mediation over time as the company continues to expand its
voice services customer base.
"One of the key reasons that Insight chose CSG Data Mediation was its proven
reputation in processing all types of voice traffic using flexible business
rules. This flexibility will enable Insight to leverage its investment over
time as it continues to add voice customers and services," said Darla Thompson,
vice president of product management for CSG's Global Software and Services
Division.
"Insight's use of CSG Data Mediation is another example of how CSG can apply
its telephony experience for broadband operators as well as deliver video
expertise to the telephony world -- expertise that will become even more
important as service providers offer choices of video, voice and data services
to consumers."
About CSG Data Mediation
CSG(R) Data Mediation, the essential layer between a telecommunications service
provider's network and downstream systems that processes the data required to
realize revenue from customer transactions, collects over 1 billion records per
day and collects usage records accounting for nearly $1 trillion dollars of
revenue per year.
CSG offers a fully convergent, multi-vendor software mediation product that
collects, mediates, and correlates vital customer usage information from both
circuit and packet-switched networks and distributes it to a variety of
applications including pre- and postpaid billing, rating, analytics and fraud
management.
Telecommunications service providers worldwide run CSG Data Mediation to
support mobile, wireless, broadband and advanced network transactions.
About CSG Systems
With worldwide headquarters in Englewood, Colo., CSG Systems is a subsidiary of
CSG Systems International, Inc. (NASDAQ:CSGS). CSG and its wholly-owned
subsidiaries serve more telecommunications service providers in more than 40
countries. CSG is a leader in next-generation billing and customer care
solutions for the cable television, direct broadcast satellite, advanced IP
services, next generation mobile, and fixed wireline markets. CSG's unique
combination of proven and future-ready solutions, delivered in both outsourced
and licensed formats, empowers its clients to deliver unparalleled customer
service, improve operational efficiencies and rapidly bring new
revenue-generating products to market. CSG is an S&P Midcap company. For more
information, visit our website at http://www.csgsystems.com/.
http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO
http://photoarchive.ap.org/
DATASOURCE: CSG Systems
CONTACT: Elise Brassell, +1-303-804-4962, ,
or Investor Relations, Liz Bauer, +1-303-804-4065, ,
both of CSG Systems
Web site: http://www.csgsystems.com/