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Through its Family Services of Metro Orlando (FSMO) affiliate, Kids Hope
United cares for 3,200 children in Florida’s
Orange and Osceola counties. To keep close track of children in its
system – and to regularly measure the
performance of FSMO and its subcontractors –
Kids Hope United recently deployed Hyperion System 9 BI+ software from
Hyperion (Nasdaq Global Select:HYSL), the global leader in Business
Performance Management (BPM) software.
The nationally acclaimed organization, with an annual operating budget
of $96 million, oversees the operations of FSMO, the state’s
leading not-for-profit agency dedicated to caring for abused, neglected
and abandoned children. FSMO contracts day-to-day fostering to case
management organizations (CMOs), whose performance Kids Hope United
measures with Hyperion System 9 BI+ software.
As key players in Florida’s recently
privatized foster care management system, Kids Hope United and FSMO must
demonstrate it is consistently providing Florida’s
kids with quality service. With Hyperion software, the group has been
able to show that FSMO meets Florida state standards, measure the
success of CMOs in providing care for children, and enable FSMO leaders
to identify and address the root causes of problems and trends.
The Hyperion solution gives FSMO managers dashboard-based views of the
entire adoption process, delivering pertinent and timely information
about the location and status of every child. The dashboards can track
kids from the point at which they enter the system to the day when they
are adopted—helping to prevent needy kids from
falling through the cracks. About 200 case managers and supervisors
across five CMOs also access the system.
“With Hyperion System 9 BI+, we use computed
items to automatically answer many of the questions we have to answer
about a child, so that we can much more quickly locate him or her in our
system,” said Mark Monn, director of
performance management and research at Kids Hope United. “We
now have a map that shows where all our kids are and which case
management organizations are doing the best job of placing them.”
Kids Hope United selected Hyperion System 9 BI+ over competing solutions
from Business Objects, Cognos and Microsoft. The Hyperion solution
streamlines and automates a data-intensive process that requires dozens
of small steps to process a child correctly. Previously, adoption
workers relied on Excel spreadsheets to sort data and perform counts.
But today, Hyperion software delivers a broader, richer view of
information.
About Hyperion
Hyperion Solutions
Corporation (Nasdaq Global Select:HYSL) is the global leader in Business
Performance Management software. More than 12,000 customers in 90
countries rely on Hyperion both for insight into current business
performance and to drive performance improvement. With Hyperion
software, businesses collect, analyze and share data across the
organization, linking strategies to plans and monitoring execution
against goals. Hyperion integrates financial
management applications with a business
intelligence platform into a single management
system for the global enterprise. For more information, contact
us at http://www.hyperion.com/company/contact/salesrep.cfm?CMP=PR_US.
“Hyperion”
and Hyperion’s product names are trademarks
of Hyperion. References to other companies and their products use
trademarks owned by the respective companies and are for reference
purpose only.