GoRemote Launches RetailConnection; Solution Addresses Increasing Demand for Reliable, Secure Broadband Services for 21st Centur

GoRemote Internet Communications, Inc. (NASDAQ:GRIC), a
leading provider of virtual business network services, today announced
the GoRemote(TM) RetailConnection service, a secure, managed IP VPN
service which connects and empowers retail locations while enabling
retailers to reduce the time and labor spent on managing retail
location networks. Instead, retailers can focus that time and labor on
improving customer experience and on effectively delivering
business-critical applications in stores to drive top line growth and
bottom line efficiencies. GoRemote RetailConnection creates one
virtual business network with the flexibility, reliability and
performance to cost effectively run connected retail applications the
way retail businesses require.
   The number of mission critical retail applications is increasing,
such as centralized customer and returns databases, online payment
processing, and digital signage. Retailers have turned to broadband
virtual networks as the only solution that cost-effectively improves
the speed, reliability and flexibility of communications among their
stores. GoRemote RetailConnection includes the design, provisioning,
deployment and management of a virtual business network that enables
retailers to increase operational efficiencies and positive customer
experiences while decreasing labor, expense and risk.
   "With GoRemote RetailConnection, retailers spend less time on
technology and more time on what is important -- the customer," said
Tom Thimot, CEO of GoRemote, "GoRemote managed virtual business
network services deliver the efficiencies and competitive advantage
retailers need to succeed in today's marketplace."
   GoRemote RetailConnection is a complete, fully-managed IP VPN
service for connecting retail locations to centralized customer
databases, networks, and payment processing centers, via high-speed
broadband networks. GoRemote RetailConnection enables enterprises to
optimize communications costs by replacing costly frame relay and VSAT
networks or inefficient legacy dial-up connections, while improving
network throughput by 15-20x.

   GoRemote RetailConnection Benefits:
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    --  Lower total cost per transaction

    --  Reduce payment processing time to seconds per transaction;
        process more transactions per hour

    --  Deliver bandwidth required for new applications such as:

        --  Centralized customer databases

        --  Digital signage

        --  Automated signature capture

        --  Electronic authorization and authentication

        --  Video surveillance

        --  RFID

    --  Get real-time sales information and inventory from stores

    --  Quickly and easily deploy new stores with GoRemote's unmatched
        North American broadband coverage and provisioning speed

    --  Modernize operations with online employee training, reference
        manuals and labor scheduling

    --  Deploy payment options such as gift and debit cards

    --  Proactive end-to-end network management and industry-leading
        service level agreements (SLAs)
 
    GoRemote RetailConnection Features:

    --  End-to-End Managed Services -- Focus retail staff on the
        customer, not technology. GoRemote RetailConnection eases the
        technology burden by providing network design and engineering,
        project management and deployment services, broadband
        aggregation services, inventory and asset management,
        proactive network monitoring, 24x7 support, ongoing project
        management support, and consolidated electronic billing.

    --  Real-Time Visibility and Control -- View network status in
        real-time, analyze remote access usage trends, and even review
        status tickets and invoices. Get industry-unique reporting,
        including:

        -- 12 month trend and service reporting

        -- Top/Bottom N% exception reporting

    --  Seamless Security -- GoRemote incorporates a multi-layer
        security approach including end-to-end encryption of all
        customer data between locations and weekly vulnerability scans
        of all firewalls.

    --  Service Level Agreements (SLA) -- Only GoRemote provides
        customers with an end-to-end SLA that delivers up to 99.99
        percent availability with 12 metrics that are measured and
        reported monthly. Included in the agreement are revenue
        credits for below objective performance.

    --  100% Coverage -- Connect 100% of retail locations. GoRemote's
        industry-leading aggregated broadband network of more than 150
        leading North American cable and DSL providers including
        Comcast, Covad, and Verizon, coupled with our other virtual
        business network options, can deliver complete coverage of
        your retail locations. All of these connections come with one
        contract, one invoice and one number to call for support.
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   To learn more about GoRemote RetailConnection and the company's
secure managed broadband solutions, come see GoRemote at NRF 95th
Annual Convention, Booth #259, in the Jacob K. Javits Convention
Center, New York, January 16-17.

   About GoRemote

   GoRemote Internet Communications, Inc. (NASDAQ: GRIC) is a leading
provider of secure, managed virtual business network services,
enabling customers to achieve best-of-breed network security and to
increase critical business application performance, while reducing
capital and operating expenses associated with their network. GoRemote
provides a comprehensive portfolio of secure, managed virtual business
network solutions for retail and branch office environments,
teleworkers/home offices and mobile workforces.
   The GoRemote Global Network includes more than 55,000 wired and
wireless access points in more than 150 countries. More information
about GoRemote is available at www.GoRemote.com or by calling
[phone].

   GoRemote, GoRemote Branch Office, GoRemote Express, GoRemote
Global Network, GoRemote Internet Communications, GoRemote Mobile
Office, GoRemote Revolution, GoRemote Teleworker, GoRemote Total
Security Protection, GoRemote Universal Remote Control, and "For the
everywhere enterprise" are trademarks of GoRemote Internet
Communications, Inc. All other trademarks mentioned in this document
are the property of their respective owners.

   This news release, including statements by Tom Thimot, may include
"forward-looking" statements, including projections about the business
of GoRemote Internet Communications, Inc., within the meaning of
Section 27A of the Securities Act of 1933 and Section 21E of the
Securities Exchange Act of 1934. These forward-looking statements are
based on information available to us at the time of the release and we
assume no obligation to update any such forward-looking statements.
The forward-looking statements in this release are not guarantees of
future performance and actual results could differ materially from our
current expectations as a result of numerous factors, including the
risks and uncertainties associated with our business that are detailed
in our most recent reports on Form 10-K and Form 10-Q on file with the
SEC and available through www.sec.gov.