Genesys . (NASDAQ:GNSY)
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Genesys Conferencing (Euronext Eurolist:FR0004270270)
(NASDAQ:GNSY), a global multimedia conferencing leader, has developed
a proprietary VoIP softphone that is fully integrated with the
company's flagship multimedia conferencing service, Genesys Meeting
Center. The Genesys VoIP Softphone offers a cost-effective alternative
to the traditional telephone, using Voice over Internet Protocol
(VoIP) and their PCs to connect moderators and participants to the
audio portion of a Genesys Meeting Center virtual meeting.
VoIP is a technology that transmits voice over an IP network. It
allows users to have an audio conversation via the Internet instead of
the Public Switched Telephone Network (PSTN) used with traditional
telephones. Its key benefit is cost efficiency, as it allows a user to
avoid traditional telephone charges. These savings are especially
dramatic when VoIP is being used for long-distance or international
calls or to avoid hotel telephone charges. A softphone is an
application that enables the user's PC to function as a phone, using
VoIP technology. A softphone includes an on-screen interface that
allows users to place and manage their calls.
"Genesys Meeting Center is fully positioned as the conferencing
and collaboration platform of choice for the large enterprise
customer," said Genesys EVP of Global Marketing Denise Persson. "Our
VoIP softphone adds to the flexibility of Genesys Meeting Center,
whose scalability, reliability and ease of use make it ideally suited
for the large-enterprise conferencing environment."
She stressed that the development of Genesys VoIP conferencing
services is based on working with customers to best meet individual
needs. "The Genesys VoIP Softphone has been designed so that it is not
in conflict with any existing VoIP solution that an enterprise may
have already deployed or is considering deploying." This is
significant because IP telephony is widely regarded as an area of
focus and increased investment on the part of corporate Information
technology managers.
Genesys VoIP Softphone Customer Benefits
An added advantage of the Genesys VoIP Softphone is its low
bandwidth requirement, a key benefit in large enterprises with network
capacity concerns. The Genesys VoIP Softphone uses an economical
10-kbps data stream. "The Genesys VoIP softphone offers all of the
advantages of Voice over IP but with none of the disadvantages," said
Persson. "It is especially beneficial to travelling and remote
employees, as they can connect to online meetings easily and
affordably from home, a hotel, a WiFi hotspot or any other facility
via the public Internet."
"With the simplicity and efficiency of its new softphone, Genesys
Conferencing provides yet another reason for enterprises to consider a
conferencing service provider," said Frost & Sullivan's Roopam Jain,
Principal Analyst for conferencing and collaboration. "In addition,
the softphone's low bandwidth requirements make it especially
well-suited for a large enterprise." She added that the growth
potential of use of Voice over IP for web conferencing is significant.
"Conferencing has the potential to be the killer app for Voice over
IP."
Persson added that the Genesys VoIP Softphone is also both secure
and firewall-friendly. "These features have been well received by our
customers -- they want a conferencing solution that can be easily
accessed by everyone, both internally and externally, but without
compromising security." The Genesys VoIP Softphone can utilize HTTP
over port 80, the default port for most Internet traffic, and easily
bypass customer firewalls. Its security is assured with a proprietary
compression method and file format and uses the 128-bit Advanced
Encryption Standard (AES) on all voice streams.
Additional Genesys VoIP Softphone Features/Benefits
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-- Flexibility
-- The Genesys VoIP Softphone allows any combination of VoIP
and PSTN on any given call; the moderator and participant
can switch from VoIP to a regular phone at any time during
a meeting
-- Functionality
-- Available to all users; can be activated on a per-account
basis
-- Cell phone or better quality
-- No telephone, no hassle -- only an Internet connection and
a headset connected to a computer are needed for the audio
portion of a meeting
-- Seamlessly integrated with Genesys Meeting Center for quick
and easy access
-- Participants automatically synchronized
-- Easy to download and use
-- Participants joining a meeting can opt to connect via the
Genesys VoIP Softphone
-- One click to quickly "auto install" the Genesys VoIP
Softphone before or during a meeting
-- Online reporting
-- View participants' audio connection type (telephone vs.
VoIP softphone) in the meeting usage reports section of a
Genesys Meeting Center account
*T
About Genesys Meeting Center
Genesys Meeting Center is the world's first fully integrated
communication and collaboration service, combining voice, video and
Web conferencing into a single interface. Simple point-and-click
commands allow moderators to deliver high-impact presentations,
virtually share any document or application in real time, take
participants on guided Web tours, conduct real-time surveys and polls
for immediate feedback, and record any meeting for playback later.
Genesys Meeting Center is currently available in Japanese,
English, Swedish, Dutch, German, Spanish, French and Italian.
Genesys Conferencing -- Connecting the World for 20 Years
Founded in 1986, Genesys Conferencing is a leading provider of
converged collaboration and communication services to thousands of
organizations worldwide, including more than 200 of the Fortune Global
500. The company's flagship product, Genesys Meeting Center, provides
an integrated multimedia conferencing solution that is easy to use and
available on demand. With offices in more than 20 countries across
North America, Europe and Asia Pacific, the company offers an
unmatched global presence and strong local support. Genesys
Conferencing is publicly traded on Euronext Eurolist C in France
(FR0004270270) and on the NASDAQ in the U.S. (GNSY). Additional
information is available at www.genesys.com.