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Geac Public Safety and American Medical Response Team for Better
Customer Service
New graphical EnRoute Ambulance CAD software helps AMR maximize utilization and
reduce time-on-task
TAMPA, FL, June 24 /PRNewswire-FirstCall/ -- Geac Public Safety, a division of
Geac(R) (TSX:GAC, NASDAQ:GEAC), announced today that American Medical Response
(AMR) in Connecticut has gone live with Geac's EnRoute Computer-aided Dispatch
(CAD) software applications. AMR's New Haven dispatch center represents the
first commercial deployment of Geac's new graphical, ambulance CAD software,
EnRoute 6.4. The new version helps users better manage contract agreements,
billing and insurance, personnel and units, and enables improved unit
utilization and dispatcher recommendations.
Geac's software solution for AMR Connecticut also includes EnRoute I-STATUS,
which provides Web access to current call status, as well as real- time
integration with AMR's billing system.
AMR is the nation's leading private medical transportation company, providing
ambulance service to more than four million people a year. The company, which
is based in Greenwood Village, Colorado, has 17,000 employees in more than 250
locations nationwide. AMR's Connecticut dispatch center in New Haven supports
50 users and serves the entire state of Connecticut.
"We have always been satisfied with the stability and reliability of our
existing Geac CAD," said Phil Coco, Eastern Region IS Director for AMR. Through
a collaborative effort, however, Geac was able to take AMR's Connecticut CAD to
a new level of performance. "It now has features that can vastly improve our
ability to provide each customer a completely customized experience, enhance
our on-time performance and improve our resource productivity," he said.
Geac developed its enhanced EnRoute Ambulance CAD product features through a
unique collaboration with AMR that involved cooperative field research and
testing. "We wanted to provide a feature-rich system to help ambulance
dispatchers make better informed decisions, and we were able to achieve this by
involving the industry leader," Molly Crews, General Manager of Geac Public
Safety, said. "We are grateful for AMR's willingness to commit the time and
resources to help us cross the chasm in Ambulance CAD functionality."
After a series of "town hall" meetings with AMR users across the country and
months of product development, Geac enhanced its EnRoute Ambulance CAD to
perform many functions that, according to Coco, maximize utilization and
significantly reduce time-on-task. "We needed a system that lets us access
information to send the right truck, equipment, and personnel to each emergency
and scheduled call," he said.
About Geac Public Safety
Founded in 1987, Geac Public Safety is a supplier of public safety software
applications that meet the requirements of law enforcement and fire agencies,
as well as private ambulance service companies. Applications include CAD,
System Status Management, Records Management, Investigations, Mobile Data,
Field-based Reporting, Inmate Management, Personnel and Scheduling, Training,
Imaging and Reporting applications, available for both Unix and Windows
operating systems. With Geac Public Safety products, agencies can decrease
their response time, more effectively manage personnel, and provide immediate
access to critical information.
About Geac
Geac (TSX: GAC, NASDAQ:GEAC) is a global enterprise software company that
provides best-in-class technology products and services to help organizations
do more with less in an increasingly competitive environment, amidst growing
regulatory pressure, and in response to other business issues confronting the
CFO and other leaders across an enterprise. Further information is available at
http://www.geac.com/ or through e-mail at .
This press release may contain forward-looking statements of Geac's intentions,
beliefs, expectations and predictions for the future. These forward-looking
statements often include use of the future tense with words such as "will,"
"may," "intends," "anticipates," "expects" and similar conditional or
forward-looking words and phrases. These forward-looking statements are neither
promises nor guarantees. They are only predictions that are subject to risks
and uncertainties, and they may differ materially from actual future events or
results. Geac undertakes no obligation to update or revise the information
contained herein. Important factors that could cause a material difference
between these forward-looking statements and actual events include, among other
things: our ability to increase revenues from new license sales, cross-sell
into our existing customer base and reduce customer attrition; whether we can
identify and acquire synergistic businesses and, if so, whether we can
successfully integrate them into our existing operations; whether we are able
to deliver products and services within required time frames and budgets to
meet increasingly competitive customer demands and performance guaranties;
risks inherent in fluctuating international currency exchange rates in light of
our global operations and the unpredictable effect of geopolitical world and
local events; whether we are successful in our continued efforts to manage
expenses effectively and maintain profitability; our ability to achieve revenue
from products and services that are under development; the uncertain effect of
the competitive environment in which we operate and resulting pricing
pressures; and whether the anticipated effects and results of our new product
offerings and successful product implementation will be realized. These and
other potential risks and uncertainties that relate to Geac's business and
operations are summarized in more detail from time to time in our filings with
the United States Securities and Exchange Commission and with the Canadian
Securities Administrators. Please refer to Geac's most recent quarterly reports
available through the website maintained by the SEC at http://www.sec.gov/ and
through the website maintained by the Canadian Securities Administrators and
the Canadian Depository for Securities Limited at http://www.sedar.com/ for
more information on risk factors that could cause actual results to differ.
Geac is a registered trademark of Geac Computer Corporation Limited. All other
marks are trademarks of their respective owners.
DATASOURCE: Geac Computer Corporation Limited
CONTACT: Media: Marilyn Sutsko, Geac Public Safety, (813) 207-6904,