We could not find any results for:
Make sure your spelling is correct or try broadening your search.
Share Name | Share Symbol | Market | Type |
---|---|---|---|
E TRADE Financial Corporation | NASDAQ:ETFC | NASDAQ | Common Stock |
Price Change | % Change | Share Price | Bid Price | Offer Price | High Price | Low Price | Open Price | Shares Traded | Last Trade | |
---|---|---|---|---|---|---|---|---|---|---|
0.00 | 0.00% | 49.26 | 48.50 | 51.87 | 0 | 01:00:00 |
Investors want to feel confident first—and have peace of mind second—when using an online investing tool
E*TRADE Financial Corporation (NASDAQ:ETFC) today announced results from the most recent wave of StreetWise, E*TRADE’s quarterly tracking study of experienced investors. The majority of survey participants selected ease of use as both the biggest driver of satisfaction as well as the most important attribute of an online investing experience. To better understand what ease of use really means to the retail investor, E*TRADE asked not just what investors want from a digital experience, but how they want to feel when using it. And while results show that confidence and peace of mind are the most important feelings for investors of all ages, emotional drivers also shift across the generations:
This Smart News Release features multimedia. View the full release here: http://www.businesswire.com/news/home/20160927006391/en/
(Photo: Business Wire)
“While gaming and social networking experiences may instill feelings of excitement and enthusiasm, investing money requires careful deliberation,” said Hiram Veciana, Vice President of the Web Channel at E*TRADE Financial. “It is no surprise that main street investors are looking for confidence as they make investing decisions online.”
Mr. Veciana offered the following insights on how to deliver confidence and peace of mind through digital tools:
Visit E*TRADE’s Newsroom for the full Q3’16 StreetWise study results.
E*TRADE helps investors balance today’s needs with tomorrow’s goals, through pioneering digital tools coupled with guidance online and from Financial Consultants. To learn more about E*TRADE’s trading and investing platforms and tools, visit etrade.com.
For useful insight from E*TRADE and third-party investment professionals, follow the Company on Twitter, @ETRADE.
About the Survey
This wave of the survey was conducted from July 2 to July 11 of 2016 among an online U.S. sample of 949 self-directed active investors who manage at least $10,000 in an online brokerage account. The survey has a margin of error of ±3.18 percent at the 95 percent confidence level. It was fielded and administered by ResearchNow. The panel is broken into thirds of active (trade more than once a week), swing (trade less than once a week but more than once a month) and passive (trade less than once a month). The panel is 65 percent male and 35 percent female with an even distribution across online brokerages, geographic regions, and age bands.
Referenced Data
1. What are the biggest drivers of customer satisfaction?
TOTALAGE: 25–34
AGE: 35–54
AGE: 55+
Ease of use of website 47% 36% 49% 53% Accuracy and breadth of account/portfolio information 36% 38% 38% 34% Fees and commissions 36% 33% 36% 39% Investing tools and research 25% 23% 24% 29% Speed in resolving problems 13% 16% 14% 11% Ease of use of mobile app 12% 19% 13% 8% Breadth of products 11% 15% 11% 9% Call center experience 11% 12% 10% 11% Branch experience 7% 10% 6% 6%2. Please rate how important each of the following are when it comes to using a digital tool.
TOTAL AGE: 25–34 AGE: 35–54 AGE: 55+ Intuitive, easy to use, and understand 54% 48% 51% 61% Trusted, ensuring you feel confident your transactions are secure 49% 46% 47% 53% Hassle-free, helping get things done quickly 42% 46% 44% 40% Helpful, offering access to support and guidance when you need it 17% 18% 19% 14% Insightful, offering value-added information, and expertise 11% 17% 9% 10% Engaging, offering interactive experiences 11% 15% 16% 3% Personalized to your needs and behaviors 9% 6% 8% 10% Seamless across all channels 7% 4% 7% 9%3. Which of the following do you most want to feel when using an online investing tool?
TOTAL AGE: 25–34 AGE: 35–54 AGE: 55+ Confidence 66% 60% 64% 74% Peace of mind 54% 46% 56% 56% Satisfaction 39% 41% 38% 40% Enthusiasm 7% 13% 8% 3% Excitement 7% 16% 6% 2% Joy 5% 10% 5% 1% Other 4% 3% 4% 5%“Millennials” defined as age 25–34 // “Gen X” defined as age 35–54 // “Baby Boomers” defined as age 55+
About E*TRADE Financial and Important Notices
E*TRADE Financial and its subsidiaries provide financial services, including online brokerage and banking products and services to retail customers. Specific business segments include Trading and Investing and Balance Sheet Management. Securities products and services, including stocks, bonds, mutual funds, options, and ETFs are offered by E*TRADE Securities LLC (Member FINRA/SIPC). Managed Account Solutions are offered through E*TRADE Capital Management, LLC, an investment adviser registered with the Securities and Exchange Commission. Bank products and services are offered by E*TRADE Bank, a Federal savings bank, Member FDIC, or its subsidiaries and affiliates. More information is available at www.etrade.com.
The information provided herein is for general informational purposes only and should not be considered investment advice. Past performance does not guarantee future results. ETFC-G
E*TRADE Financial, E*TRADE, and the E*TRADE logo are trademarks or registered trademarks of E*TRADE Financial Corporation.
© 2016 E*TRADE Financial Corporation. All rights reserved.
E*TRADE Financial Corporation and ResearchNow are separate companies that are not affiliated. E*TRADE Financial Corporation engages ResearchNow to program, field, and tabulate the study.
About ResearchNow
ResearchNow, a leading digital data collection provider, powers market research insights. They enable companies to listen to and interact with the world’s consumers and business professionals through online panels, as well as mobile, digital, and social media technologies. Their team operates in over 20 offices globally and is recognized as the market research industry’s leader in client satisfaction. They foster a socially-responsible culture by empowering their employees to give back. To find out more or begin a conversation, visit www.researchnow.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160927006391/en/
E*TRADE Media RelationsThayer Fox, 646-521-4418thayer.fox@etrade.comorE*TRADE Investor RelationsBrett Goodman, 646-521-4406brett.goodman@etrade.com
1 Year E TRADE Financial Chart |
1 Month E TRADE Financial Chart |
It looks like you are not logged in. Click the button below to log in and keep track of your recent history.
Support: +44 (0) 203 8794 460 | support@advfn.com
By accessing the services available at ADVFN you are agreeing to be bound by ADVFN's Terms & Conditions