E.Piphany (NASDAQ:EPNY)
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From Jun 2019 to Jun 2024
Epiphany, Inc. (Nasdaq:EPNY), a leading provider of
customer relationship management (CRM) solutions for consumer-oriented
businesses, today announced that Transatel, a leading European Mobile
Virtual Network Enabler (MVNE), has signed agreements with Epiphany(R)
and Capgemini's Telecom, Media & Entertainment industry practice to
implement a new CRM system for client management.
Transatel will use the Epiphany Service solution as the foundation
of its CRM system to manage several million users of mobile telephony
services, as well as operate CRM systems for multiple Mobile Virtual
Network Operators (MVNOs) in different countries. This agreement gives
Transatel better capabilities to manage its rapid growth, extend its
leadership position as a top-flight player in the MVNO market, and
provide its clients with guaranteed support enabled by Capgemini and
Epiphany.
MVNOs are mobile operators that do not own their own spectrum or
their own network infrastructure. Instead, MVNOs have business
arrangements with traditional mobile operators to buy minutes of use
for resale to their own customers. MVNEs do not have a direct
relationship with end-user customers. Instead, they provide
infrastructure and services as a turnkey solution to enable MVNOs to
offer services and manage the direct relationship with end-user
subscribers.
Jacques Bonifay, Chairman of Transatel's board of directors, said,
"We selected Capgemini after reviewing competitive offerings and
taking into account the quality and experience with CRM systems that
other integrators' teams could provide. We chose Epiphany due to the
power and flexibility of its solution and, more specifically, because
of its ability to manage multiple offers simultaneously."
Pierre Fournier, President of Capgemini Telecom, Media &
Entertainment in France, said, "Our partnership with Transatel will
result in a unique solution for MVNOs that is perfectly suited to
satisfy the requirements of this new market. We believe that Transatel
can offer every advantage when it comes to launching a powerful white
label turnkey MVNO offer rapidly and for the lowest possible cost.
Transatel can do this due to its command of all the processes that an
MVNO must have and its ability to implement international offers.
Capgemini is glad to provide its know-how as an integrator and be part
of this development."
The partnership between Transatel and Capgemini includes sales
development operations in Europe and the implementation of
increasingly effective solutions for Transatel's MVNE platform.
"Epiphany is pleased to be working with Transatel today to help
address its opportunities as a provider of MVNO solutions. These
agreements also extend and strengthen our already dynamic partnership
with Capgemini," said Karen Richardson, CEO, Epiphany. "Epiphany
solutions help consumer-oriented companies, such as communication
services providers, drive profitability through intelligent customer
interactions."
About Transatel
Transatel is Europe's leading MVNE (Mobile Virtual Network
Enabler), having already accumulated six MVNO client references in
Europe (mainly Belgium, the Netherlands, and France). As such,
Transatel has developed turnkey MVNO (Mobile Virtual Network Operator)
solutions intended for any player interested in launching a mobile
telephony offer using its own brand name (see
www.transatel-solutions.com).
As a MVNO, Transatel has launched a mobile telephony offer under
its own brand name that is intended for frequent travelers. This
offer, available in France, Belgium, the Netherlands, and Luxembourg
allows a subscriber to enjoy discounts ranging from 30 to 100% on
calls when compared with typical roaming rates. This service relies on
a type of technology developed by Transatel and on agreements with
several mobile operators based in Europe (see www.transatel.com).
Transatel is currently holding discussions to expand its operations
into Germany, Switzerland, and Spain.
About Capgemini
Capgemini, one of the world's leaders in consulting, IT services,
and outsourcing, achieved sales of 6.3 billion Euros in 2004 and
currently employs approximately 60,000 individuals worldwide.
For over 30 years Telecom, Media & Entertainment (TME), a global
sector organization of Capgemini, has been helping the
telecommunications, media & entertainment industries achieve strategic
goals and world-class results. By combining technical expertise and
thought leadership with a passion for innovation, TME delivers true
value to clients worldwide. For more information visit
http://www.capgemini.com/tme.
About Epiphany
Epiphany(R) provides CRM software solutions that increase
profitability at the largest consumer-oriented companies by making
every customer interaction intelligent. With over 475 customers --
including nearly 35 percent of the Fortune 100 -- Epiphany powers deep
customer insights and optimizes each relationship from both a revenue
generation and customer retention viewpoint. Built on the industry's
most advanced, service-oriented architecture, Epiphany software
solutions address problems that span business silos, departmental
functions and geographic locations, and result in rapid, measurable
ROI. With a suite of blended marketing, sales and service solutions,
Epiphany enables global organizations to align touchpoints, processes
and technologies around the most valuable enterprise asset -- the
customer. With worldwide headquarters in San Mateo, CA, Epiphany
serves customers in more than 40 countries worldwide. For more
information please visit www.epiphany.com.
Epiphany Safe Harbor Statement
This press release contains forward-looking statements relating to
future results that may be achieved by customers using the Epiphany E6
software product and future sales opportunities. Actual results could
differ materially from such forward-looking statements. Factors that
could cause actual results to differ materially from the
forward-looking statements include customers' individual purchasing
decisions, competition and the introduction of new products and
services by competitors, our ability to hire and retain qualified
personnel, and general economic conditions. These factors and others
are described in more detail in Epiphany's public reports filed with
the Securities and Exchange Commission, such as those discussed in the
"Risk Factors" section included in the Epiphany's Annual Report on
Form 10-K, Quarterly Reports on Form 10-Q and in the Epiphany's prior
press releases. Epiphany assumes no duty to update any statements made
in this press release.
Epiphany and the Epiphany logo are registered trademarks of
Epiphany, Inc in the United States and other jurisdictions. All other
trademarks are the property of their respective owners.