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DigitalThink and BearingPoint Align to Provide Retail Industry With New
Enterprise Learning Solution
Joint Solution Designed to Help Retailers Increase Profitability
NEW YORK, NRF Annual Convention & Expo, Jan. 12 /PRNewswire-FirstCall/ --
DigitalThink, Inc. , the leader in custom e-learning for Fortune 1000 companies
and BearingPoint, Inc. , one of the world's largest business consulting, systems
integration and managed services firms, today announced a jointly developed
solution exclusively for retailers. This offering is a comprehensive enterprise
learning solution that brings together DigitalThink's expertise in custom
e-learning and delivery and BearingPoint's extensive blended learning consulting
and systems integration experience; as well as their established enterprise
productivity capability in the retail industry.
This full-service solution is designed to help retailers leverage the power of
enterprise learning to improve key business metrics; such as, reducing workforce
costs, increasing sales per associate, and enhancing the quality of customers'
in-store experiences. It offers high-quality, retail-centric online courseware
and expert advice on blended learning solution design and systems integration.
Plus, it provides the potential for lower implementation time and cost, flexible
fee and licensing models and a commensurate higher return on investment than an
in-house approach.
"As store employees are expected to be more productive with fewer resources,
more retailers are looking to e-learning to automate processes and enhance
business performance," said Manny Ramirez, Managing Director, BearingPoint's
Retail/Wholesale practice. "This offering allows retailers to empower their
employees with the training needed using multiple communication avenues to
ensure consistent customer service."
"This joint offering benefits retail customers by simplifying their search for
the most comprehensive and effective e-learning solution -- one that is designed
to fully optimize the human capital of their retail stores," said Dan Wiley,
Vice President of Strategic Sales for DigitalThink. "In concert with
BearingPoint, this solution will help retailers optimize the effectiveness of
their employees in a manner that reduces the risks of business transformation,
increases top line revenue, and reduces costs."
The joint offering is a comprehensive blended learning solution consisting of:
-- Off-the-shelf, basic skills courseware for associates and managers
focused on sales, customer service and store operations skills.
-- In-depth custom courseware development services that incorporates the
retailer's proprietary messaging, methods, processes and procedures.
-- Electronic briefing capability, which can rapidly deploy corporate
communications with incorporated tracking and assessments.
-- Dashboard metrics to allow management to measure at-a-glance employee
competency, skills, product knowledge and compliance.
-- On-demand learning delivery infrastructure for instant access to all
online learning assets
-- Learning simulation and performance support solutions that provide
compelling learning and high-value reinforcement for on-the-job
knowledge access.
"In today's global marketplace, with its unlimited selection of products and
sales mediums, retailers are realizing the importance of leveraging e-learning
to help them stay nimble and profitable," said Todd Clyde, Vice President of
Products for DigitalThink. "Our joint solution with BearingPoint offers superior
e-learning solutions and services to help them maintain a competitive edge."
About BearingPoint, Inc.
BearingPoint, Inc. is one of the world's largest business consulting, systems
integration and managed services firms serving Global 2000 companies,
medium-sized businesses, government agencies and other organizations. We provide
business and technology strategy, systems design, architecture, applications
implementation, network infrastructure, systems integration and managed
services. Our service offerings are designed to help our clients generate
revenue, reduce costs and access the information necessary to operate their
business on a timely basis. Based in McLean, Va., BearingPoint has been named by
Fortune as one of America's Most Admired Companies in the computer and data
services sector. For more information, visit the Company's website at
http://www.bearingpoint.com/.
About DigitalThink
DigitalThink is the leader in custom e-learning for Fortune 1000 companies.
DigitalThink provides the right combination of courseware development,
do-it-yourself capabilities, learning delivery, and industry-specific expertise.
DigitalThink's customers include ADP Dealer Services, BearingPoint, Circuit
City, EDS, Kinko's, Mazda, and Red Hat. When learning matters, the proven choice
is DigitalThink. http://www.digitalthink.com/
About The Joint Learning Solution
DigitalThink and BearingPoint offer retailers a combined set of products,
services and expertise never before assembled: superior custom e-learning
design and delivery from DigitalThink, that improves store performance by
advancing the skills of customer-facing associates and managers, and
BearingPoint's depth of enterprise experience in systems integration, consulting
and services expertise within the retail industry.
Except for the historical information contained herein, this press release
contains forward-looking statements that involve risk or uncertainties. Future
operating results of DigitalThink may differ from the results discussed or
forecasted in the forward-looking statements due to factors that include, but
are not limited to, risks associated with customer relations, such as the
availability of DigitalThink's products and services, customer implementation of
products and services, relationships with customers, third-party vendors and
systems integrators, concentration of revenues in a relatively small number of
customers, existence of errors or defects in products, ability to successfully
manage growth, significant current and expected additional competition, hiring
and retaining key employees in India and the U.S., and the need to continue to
expand product distribution and services offerings. Further information on
potential factors that could affect the financial results of DigitalThink are
included in DigitalThink's Annual Report on Form 10-K, Quarterly Reports on Form
10-Q and its other filings with the Securities and Exchange Commission, which
are available at http://www.sec.gov/. DigitalThink assumes no obligation to
update the information in this press release.
DATASOURCE: DigitalThink, Inc.
CONTACT: Katy Rogers of DigitalThink, +1-415-625-4075, or
; or Lizette Kodama of BearingPoint, Inc.,
+1-212-954-2461, or
Web site: http://www.bearingpoint.com/
Web site: http://www.digitalthink.com/