Docucorp (NASDAQ:DOCC)
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Docucorp International(R) (Nasdaq:DOCC), a leading
provider of Customer Communication Management (CCM) solutions,
announced today that it scored 14 percent higher than the industry
average on Madison Advisors' Best Practices Analysis (BPA) Study of
the company's ASP facility. Docucorp's score for its 2006 assessment
is 81.2, compared to the industry average BPA score of 69.6.
"Docucorp's ASP facility does an impressive job of meeting its
customers' needs for high-volume, mission-critical transactional
document production. One of Docucorp's key strengths is their strong
adherence to documented standards and procedures for controlling and
managing the production process," said Kemal Carr, president and
principal analyst, Madison Advisors. "Docucorp compared favorably with
Madison Advisors' benchmark BPA data in several areas, exceeding the
overall average and achieving scores very close to the 'best
practices' rating in some areas."
Madison Advisors' BPA Study involves on-site reviews and data
collection, capturing more than 700 data points related to criteria
that impact the success of a document production facility.
Docucorp's ASP facility received above-average or near best
practices-level scores in the following areas:
-- Architecture -- features meet or exceed industry
infrastructure standards, including a load balancing system
for work sharing and recovery
-- Software -- expertise in developing software packages and
systems that provide unique solutions to customers
-- Functionality -- excellent business process support
capabilities
-- Service Level Agreements and Standards -- strong commitment to
documenting and following standards and procedures
-- Capacity Utilization -- capability to manage heavy printer
work loads during peak periods, reaching 130 percent of normal
volumes while maintaining a 60 percent utilization level
during non-peak processing
-- Quality Metrics -- achieved a 99 percent QA measurement based
on documented customer issues
-- Workflow -- continuous focus on the process and systems to
remain current and implement incremental improvements
-- Work Mix -- more diverse set of applications and services than
many other external providers
-- Business Continuance -- documented and well maintained
business continuance plan
-- Financials -- strong balance sheet, and positive cash flow and
12-month stock price
-- Client -- various verticals and wide variety of applications
supported
Madison Advisors has conducted BPA Studies, which examine the best
practices of captive or internal document service operations and
for-profit service providers, for more than 70 Fortune 1000
organizations. To view Madison Advisors' BPA Study of Docucorp's
Coppell, Texas, ASP facility in its entirety, visit www.docucorp.com.
About Madison Advisors
Madison Advisors, an advisory firm, exists to advance the print
and electronic communications objectives of Fortune 1000 companies.
The company's analysts provide advisory services for a range of
content delivery strategies, particularly those addressing enterprise
output technologies and customer communications. Through short-term,
high-impact engagements (measurable in days or weeks, not months),
Madison Advisors offers expertise and advisory services that directly
help clients achieve hard and specific return on investment (ROI)
related to their enterprise output goals and objectives. The company's
analyst team has an extensive background in the enterprise output
industry, enabling Madison Advisors to offer its clients unique,
objective perspectives and unparalleled guidance for their print and
electronic communications initiatives. For more information about
Madison Advisors, visit the company's Web site at
www.madison-advisors.com.
About Docucorp
Docucorp markets Customer Communication Management (CCM) solutions
via a portfolio of information software, business process outsourcing
and professional services, which enables companies to create, publish,
manage and archive complex, high-volume, personalized information
in-house or fully outsource to Docucorp. The company has an installed
base of more than 1,300 customers, including some of the largest
insurance, utility, financial services and health care organizations.
Headquartered in Dallas, Docucorp has facilities in Atlanta, Silver
Spring, Md., Bedford, N.H., and London, as well as an international
presence in the Benelux, Switzerland, Central and Eastern Europe,
Middle East and Africa regions.
Certain information contained in this news release may include
"forward-looking" statements within the meaning of the Private
Securities Litigation Reform Act of 1995. All statements, other than
historical facts, included herein are forward-looking statements.
These statements involve risks and uncertainties, such as competition,
technological developments, loss of significant customers and the
other factors discussed in the Company's periodic reports filed with
the Securities and Exchange Commission, that could cause the Company's
actual results to differ materially from those expressed or implied by
these forward-looking statements.
Docucorp is a registered trademark of Docucorp International.
(C) 2006 Docucorp International. All Rights Reserved.
Company, organization and product names mentioned herein are
trademarks or registered trademarks of their respective owners.
Docucorp and its symbol are trademarks of Docucorp International.