Cdc Corp. (MM) (NASDAQ:CHINA)
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CDC Software, a wholly owned subsidiary of CDC Corporation (NASDAQ:
CHINA) and a global provider of industry-specific enterprise software
applications and consulting services, today announced that its Pivotal
6.0 CRM software suite has been named by ISM Inc., a premier CRM
consulting firm, as one of the “Top 15”
CRM software packages in the enterprise category for 2008, its 12
consecutive appearance in this prestigious listing.
The Top 15 are divided into two categories—1)
Enterprise, and 2) Small & Medium Business (SMB) —
to reflect the changes in, and growth of, the CRM marketplace.
Pivotal CRM 6.0 was chosen after intensive testing by the ISM
Software Lab at its Bethesda, Md.-based headquarters. Each package was
rated according to 217 selection criteria, including 103 business
functions, 52 technical features, 36 implementation capabilities, 9 real
time criteria and 17 user-support features.
“The winners of the 2008 Top 15 continue to
raise the bar for the CRM community with significant advancements in
both functionality and connectibility,” said
Barton Goldenberg, president, ISM. “Mobile
access, as well as Web 2.0, are of increased importance to sales and
marketing professionals and their always-on, always-connected Digital
Clients.”
“CDC Software is to be praised for
obtaining the Top 15 honor as ISM’s software
selection process is strenuous and comprehensive,”
added Goldenberg. “CDC Software is a leader
in the CRM industry.”
The Top 15 selections are featured in ISM’s
16th edition of The Guide to CRM Automation and in a Top 15 CD
available at (www.ismguide.com).
According to Eric Musser, president and CEO of CDC Software, “We
are honored to appear on ISM’s listing of top
CRM providers for the 12th consecutive year.
Pivotal CRM 6.0 is built on a highly flexible, Microsoft.net-based
architecture, with a rich set of CRM capabilities that support
best-in-class mobile sales functionality and multi-language, global
sales and marketing campaigns. This award not only validates our
commitment to ongoing product innovation, but also our continuing
commitment to providing increasing value in support of our customer’s
success.”
ABOUT ISM
Founded in 1985, ISM Inc. offers strategic advisor services to
organizations planning and implementing Customer Relationship Management
(CRM), Contact Center initiatives and Digital Client initiatives. ISM
annually publishes The Guide to CRM Automation and Top 15 CRM and
Real Time CRM software reviews. Barton Goldenberg, founder and president
of ISM, is the author of CRM in Real Time (published by
Information Today) and CRM Automation (published by Prentice
Hall) and is a columnist for a number of publications including CRM
Magazine. ISM private sector clients include AAA, Amtrak, Delta
Faucet, ExxonMobil, IBM, Lucent Technologies, McGraw-Hill, Nike, NYSE,
PepsiCo, Roche, T. Rowe Price, United Way and Xerox; ISM’s
government clients include the Department of Defense and the US Postal
Service.
About Pivotal CRM
Pivotal CRM helps organizations create superior customer experiences and
offers rich functionality, a highly flexible application platform, a
full customer relationship management application suite, and
best-in-class customization abilities, all with a low total cost of
ownership. The Pivotal CRM software suite includes a powerful
application platform and additional capabilities in analytics, mobile
CRM, partner management and marketing automation.
Designed to produce meaningful increases in revenues, margins, and
customer loyalty, Pivotal CRM is used by more than 2,000 companies
around the world. For more information about Pivotal CRM, please visit www.pivotalcrm.com.
About CDC Software
CDC Software, The Customer-Driven Company™,
is a provider of enterprise software applications designed to help
organizations deliver a superior customer experience while increasing
efficiencies and profitability. CDC Software's product suite includes:
CDC Factory (manufacturing operations management), Ross ERP (enterprise
resource planning) and SCM (supply chain management), CDC Supply Chain
(supply chain management, warehouse management and order management),
Pivotal CRM and Saratoga CRM (customer relationship management), CDC
MarketFirst (marketing automation and lead management), Respond
(customer complaint and feedback management), c360 CRM add-on products,
industry solutions and development tools for the Microsoft Dynamics CRM
platform, Platinum HRM (human resources) and business analytics
solutions.
These industry-specific solutions are used by more than 6,000 customers
worldwide within the manufacturing, financial services, health care,
home building, real estate, and wholesale and retail distribution
industries. The company completes its offerings with a full continuum of
services that span the life cycle of technology and software
applications, including implementation, project consulting, outsourced
business services, application management and offshore development. CDC
Software is the enterprise software unit of CDC Corporation (NASDAQ:
CHINA) and is ranked number 12 on the MBT 2007 Global 100 List of
Enterprise and Supply Chain Management Application vendors. For more
information, please visit www.cdcsoftware.com.
Forward Looking Statement
This press release includes "forward-looking statements" within the
meaning of the United States Private Securities Litigation Reform Act of
1995, and includes statements relating to our commitment to ongoing
product support and innovation and providing increased value in support
of our customers’ success, the features and
functionality of the Pivotal CRM 6.0 software and continued market
acceptance thereof and other statements which are not historical fact.
These statements are based on management's current expectations and are
subject to risks and uncertainties and changes in circumstances. There
are important factors that could cause actual results to differ
materially from those anticipated in the forward looking statements
including, among others: the need to develop, integrate and deploy
applications to meet customer's requirements, the possibility of
development or deployment difficulties or delays, the dependence on
customer satisfaction with Pivotal’s CRM 6.0
Software Platform, continued commitment to the deployment of the
solution, and the ability of staff to utilize the information generated
with Pivotal CRM 6.0 Software Platform. Further information on risks or
other factors that could cause results to differ is detailed in filings
or submissions with the United States Securities and Exchange Commission
made by CDC Corporation in its Annual Report for the year ended December
31, 2006 on Form 20-F filed on July 2, 2007. All forward-looking
statements included in this press release are based upon information
available to management as of the date of the press release, and you are
cautioned not to place undue reliance on any forward looking statements
which speak only as of the date of this press release. The company
assumes no obligation to update or alter the forward looking statements
whether as a result of new information, future events or otherwise.