SAP AG Deploys SPECTRUM(R) Integrity(TM)

SAP AG Deploys SPECTRUM(R) Integrity(TM)
Aprisma Solution Delivers 24x7 Network Performance Management, Guaranteeing
Voice and Data Reliability for SAP's Global Backbone 


PORTSMOUTH, N.H., Feb. 7  /PRNewswire-FirstCall/ -- Aprisma Management
Technologies, Inc., a Gores Technology Group, LLC Company, today announced that
SAP AG, the world's leading provider of business software solutions, has
deployed Aprisma's SPECTRUM(R) Integrity(TM) as the primary 24x7 performance
management platform for its global operations backbone. SPECTRUM's root cause
analysis technology helps guarantee essential voice and data for approximately
30,000 employees in 150 branch offices, data centers in the Americas, and the
corporate headquarters in Walldorf, Germany.

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"We rely on SPECTRUM to improve global LAN and WAN backbone operations," said
Horst Walter with the Network Operations Team at SAP's Walldorf headquarters.
"SPECTRUM Integrity delivers proactive notification of pending problems, and is
our primary source for actionable information. It makes our jobs easier and
gives us added confidence in our ability to meet the needs of our business
units."

SAP leverages several advanced SPECTRUM applications to provide around-
the-clock management capabilities across its multi-vendor, multi-technology
network -- supporting Siemens voice over IP (VoIP) devices, high-speed VPN
links, SAP(R) software solutions, and daily backups between remote data
centers. Routers and switches support a variety of technologies, including
Gigabit Ethernet, 802.11 wireless, ATM, and Frame Relay. SPECTRUM Alarm
Notification Manager forwards device alarms to SAP's network operations team
via cell phones and pagers 24-hours-a-day, while SPECTRUM Watch Editor closely
monitors bandwidth usage statistics across the WAN.

"The SPECTRUM platform has further empowered us to play a proactive role with
our service providers," continued Walter. "SAP uses redundant WAN links to
connect important remote offices back into the corporate data centers. Before
deploying SPECTRUM Integrity, we had no sufficient visibility into the WAN and
no warning that it was experiencing stress until our users called to report
performance problems. With SPECTRUM, we've noticed a significant decrease in
mean time to repair (MTTR)."

SAP plans to make heavy use of the OneClick(TM) web interface and reporting
solutions. "OneClick's Service Views give our business units a customized view
into their specific network services," Walter stated. "We are looking forward
to the asset, availability, and utilization reports that will detail
information by geography and business function."

Commenting on Aprisma's technical support and development staff, Walter
concluded, "We appreciate Aprisma's open information policies, and have always
received fast and competent answers. The online users forums enable a valuable
exchange of technical tips. Fortunately, we haven't required much in the line
of professional services consulting to be successful with SPECTRUM Integrity.
However, we know we can always receive help when needed."

About SAP

SAP is the world's leading provider of business software solutions. SAP(R)
solutions are designed to meet the demands of companies of all sizes -- from
small and midsize businesses to global enterprises. Powered by the SAP
NetWeaver(TM) open integration and application platform to reduce complexity
and total cost of ownership and empower business change and innovation,
mySAP(TM) Business Suite solutions are helping enterprises around the world
improve customer relationships, enhance partner collaboration and create
efficiencies across their supply chains and business operations. The unique
core processes of various industries, from aerospace to utilities, are
supported by more than 25 industry-specific SAP solution portfolios. Today,
more than 22,600 customers in over 120 countries run more than 76,100
installations of SAP(R) software. With subsidiaries in more than 50 countries,
the company is listed on several exchanges, including the Frankfurt stock
exchange and NYSE under the symbol "SAP." (Additional information at
http://www.sap.com/)

About Aprisma Management Technologies

As the leader in Service Level Intelligence(TM) solutions, Aprisma's
SPECTRUM(R) software manages the health and performance of networks and the
business services that rely on them. With over 10 years experience delivering
rapid return on investment for over 1,000 leading companies in more than 40
countries, SPECTRUM solutions are delivered on time and on budget. Over $500
million has been invested to date in the research and development of the
SPECTRUM software suite, and an intellectual property portfolio of over 100
patents serves as evidence of Aprisma's continual innovation and industry
thought leadership. The company's culture is centered on the principle "There
is nothing more important than our customers" to strengthen the knowledge,
trust and respect customers gain from a relationship with Aprisma. Additional
information on SPECTRUM and related Aprisma solutions is available at
http://www.aprisma.com/.

On January 10, 2005, Concord Communications, Inc. (NASDAQ:CCRD), a global
provider of Business Service Management (BSM) software solutions, announced
that it signed a definitive agreement to acquire privately-held Aprisma
Management Technologies, Inc., from Gores Technology Group, LLC, for
approximately $93 million in cash. The acquisition is subject to customary
closing conditions and is expected to close in the first quarter of 2005.

About Gores Technology Group

Gores Technology Group, LLC ("Gores") is a private investment firm focused on
the technology, telecommunications, and business services sectors. Since 1987,
Gores has amassed an enviable track record of successful investments within
these sectors. The firm combines the seasoned M & A team of a traditional
financial buyer with the operational expertise and detailed due diligence
capabilities of a strategic buyer. Gores has a long standing record of creating
sustainable value in its portfolio companies by focusing on customers and
employees, supporting management with operational expertise, and providing the
capital required for growth. Headquartered in Los Angeles, California, Gores
maintains offices in Boulder, Colorado; London; and Zurich.
(http://www.gores.com/)

Forward-Looking Statements Any statements contained in this press release that
do not describe historical facts may constitute forward-looking statements as
that term is defined in the Private Securities Litigation Reform Act of 1995.
Any forward-looking statements contained herein are based on current
expectations, but are subject to a number of risks and uncertainties. The
factors that could cause actual future results to differ materially from the
forward-looking statements include the following: fluctuations in customer
demand, the Company's ability to manage its growth (including the ability to
hire sufficient sales and technical personnel), the risks associated with the
expansion of the Company's distribution channels, the risk of new product
introductions and customer acceptance of new products, the rapid technological
change which characterizes the Company's markets, the risks associated with
competition, the risks associated with international sales as the Company
expands its markets, and the ability of the Company to compete successfully in
the future. Aprisma and Gores undertake no obligation to update information
contained in this release.

SPECTRUM is a registered trademark of Aprisma Management Technologies. All
other trademarks are the property of their respective owners. 

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http://photoarchive.ap.org/

DATASOURCE: Aprisma Management Technologies, Inc.



CONTACT: Ann Kelly Public Relations Manager of Aprisma Management

Technologies, [phone], ; or Frank Stefanik, EVP

Marketing & Business Development of Gores Technology Group, [phone],





Web site:  http://www.aprisma.com/

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