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Concord Delivers SPECTRUM(R) QoS Manager at CeBIT 2005
Advanced Application Provides Cost-Effective Quality of Service Management for
Voice, Video, and Data
MARLBORO, Mass., March 10 /PRNewswire-FirstCall/ -- Concord Communications,
Inc. (NASDAQ:CCRD) today announced that it is delivering SPECTRUM(R) QoS
Manager at the CeBIT 2005 conference in Hannover, Germany this week. Visitors
can see live demonstrations of SPECTRUM QoS Manager in Hall 13 Booth C58, where
Concord is exhibiting in the Cisco Systems booth. SPECTRUM QoS Manager enables
enterprises and service providers to verify and validate the configuration and
effectiveness of Quality of Service (QoS) policies and traffic classes,
providing differentiated levels of service to end-users across Voice over IP
(VoIP) and converged network architectures.
"VoIP is a complex business service, dependent on and delivered via an
integrated solution of applications, transport technologies, systems, and
networking hardware," said Dennis Drogseth, vice president of Enterprise
Management Associates, a technology analyst firm. "Companies need assurance
that once deployed, VoIP will work reliably and well. Solutions such as
SPECTRUM QoS Manager, that can bring contextually well-focused analytics to
bear, can help organizations map, measure, and manage converged voice, video,
and data communications as business services."
"SPECTRUM QoS Manager ties in seamlessly to CeBIT 2005's 'Solutions for a
Digital World' theme," said Mike Fabiaschi, Executive VP and General Manager of
Concord's SPECTRUM Business Unit. "QoS is a foundation technology for digital
content delivery to both businesses and consumers. The SPECTRUM software's
technology relationship mapping shows service providers and enterprises what's
out there, how it's configured, and how well it is performing to assure
efficient operations and premium service quality."
SPECTRUM QoS Manager enables customers to:
* Incorporate QoS metrics as a health indicator for end-to-end Business
Service Management
* Validate QoS settings and results with application response time
measurements
* Ensure consistent QoS configuration across different switches and
routers
* Produce real-time and historical reports for QoS troubleshooting
SPECTRUM QoS Manager discovers and documents the health and performance of each
class of service configured across the IT infrastructure using model- based,
rule-based, and policy-based correlation with recommended problem resolution
and troubleshooting procedures. SPECTRUM analytics intelligently integrate and
automate modeling of QoS policies and traffic classes, delivering root cause
analysis and prioritization based on impacted customers and services. A
unified view of the QoS-enabled infrastructure and an easy- to-use interface
enables operators to drill down to device- and port-level information
associated with individual traffic classes. Furthermore, SPECTRUM QoS Manager
allows users to view each configured behavior and a complete set of statistics
for: Policing; Shaping; Queuing; and RED (Random Early Detect).
Pricing and Availability
SPECTRUM QoS Manager is available immediately. Please contact +1 603 334 2100
or for pricing information.
About CeBIT 2005
CeBIT offers the world's biggest forum for B2B solutions and remains the
world's most popular, key meeting place for the industry. The progressive
convergence of the IT, telecom, software, content, and services markets will be
reflected at CeBIT 2005: "Solutions for a Digital World." CeBIT's future will
be characterized by solutions for our customers -- solutions that connect the
most disparate markets. The establishment of new exhibit sectors at CeBIT 2005
will include Business Processes, Communications, and Digital Equipment &
Services that underscores this goal. Furthermore, vertical structured topics
will include Banking & Finance, Card Technology, future parc, and Public Sector
Parc. (http://www.cebit.de/homepage_e?x=1)
About Concord Communications, Inc.
Concord Communications, Inc. (NASDAQ:CCRD) is a global provider of Business
Service Management (BSM) software that reduces IT downtime, improves capacity
planning, and optimizes service level management -- thereby enabling customers
to increase revenue and productivity. Built on more than 100 technology
patents, Concord's family of world-class solutions addresses the needs of
enterprise customers across 17 vertical markets, managed service providers, and
both wireless and wireline telecommunications carriers. These solutions enable
organizations of all sizes to map IT services to business needs, measure the
actual end-user experience, and manage voice or data applications, systems, and
networks.
More than 7,500 customers worldwide use Concord's software, including 23 of the
world's 24 largest service providers, 14 of the world's 20 largest banks, and
11 of the world's 20 largest insurance companies. Founded in 1986 and
headquartered in Marlboro, Massachusetts, USA, Concord maintains offices around
the globe and can be found on the web at http://www.concord.com/.
DATASOURCE: Concord Communications, Inc.
CONTACT: Ann Kelly, Public Relations Manager, SPECTRUM Business Unit,
+1-603-334-2179, , or Eric Snow, Director of Global Public
Relations, +1-508-486-4508,
Web site: http://www.concord.com/