Aprisma Achieves Record Profitability

Aprisma Achieves Record Profitability
2004 Revenues Exceed $43 Million -- Adding New Customers and Delivering New
Products 


PORTSMOUTH, N.H., Jan. 19  /PRNewswire/ -- Aprisma Management Technologies,
Inc., a Gores Technology Group, LLC Company, today announced Q4 2004 financial
results exceeded revenue and profit objectives for the eighth consecutive
quarter. Total revenue for 2004 was approximately $43 million, with strong
profitability and positive free cash flow. Aprisma added over 80 new customers
in 2004 while delivering four new products for Business Service Management,
Asset/Availability Reporting, Secure System/Application Management and Problem
Management.

"Aprisma is an example of the model for successful software companies going
forward," said Mike Fabiaschi, President and CEO of Aprisma Management
Technologies. "We are growing faster than industry averages by delivering on
our promises -- on time, on budget -- with practical, achievable, rapid time to
value solutions for managing IT infrastructure as a business service. There is
nothing more important than our customers, and we will earn the right to their
business every day."

  Aprisma highlights for the fourth quarter of 2004 include:
  -- The recently introduced SPECTRUM(R) Business Service Intelligence(TM)
     (BSI) Solution is being very well received by both existing and
     prospective customers as it delivers cost-effective, integrated
     business service management (BSM), performance reporting, application
     response time monitoring, system management, and network management.
  -- Three new customer testimonials from Berlin University, CC CompuNet,
     and Domodedovo International Airport detail their partnerships with
     Aprisma and the benefits of SPECTRUM's use in their environments.
  -- New Energy customer Exelon.
  -- New Financial Services customers include Caja Madrid, Central Bank of
     Russia, Scottrade, and USAA.
  -- New Government projects for the quarter at ANA Portugal, CTNOSC,
     International Broadcasting Bureau, Ireland Department of Finance,
     STNOSC, and Taiwan Tobacco & Liquor.
  -- New Healthcare customers include Amgen, Glaxo Smith Kline, and SUNY
     Stony Brook Hospital.
  -- New Service Provider customers include CapRock Communications, EDS
     Poland, Garanti Technology, Nortel, Prime Business Solutions, QSC
     Solutions, T-Com Managed Services, Telefonica Empresas and T-Systems.



On January 10, 2005, Concord Communications, Inc. (NASDAQ:CCRD), a global
provider of Business Service Management (BSM) software solutions, announced
that it has signed a definitive agreement to acquire privately-held Aprisma
Management Technologies, Inc., from Gores Technology Group, LLC, for
approximately $93 million in cash. The acquisition is subject to customary
closing conditions and is expected to close in the first quarter of 2005.

About Aprisma Management Technologies

As the leader in Service Level Intelligence(TM) solutions, Aprisma's
SPECTRUM(R) software manages the health and performance of networks and the
business services that rely on them. With over 10 years experience delivering
rapid return on investment for over 1,000 leading companies in more than 40
countries, SPECTRUM solutions are delivered on time and on budget. Over $500
million has been invested to date in the research and development of the
SPECTRUM software suite, and an intellectual property portfolio of over 100
patents serves as evidence of Aprisma's continual innovation and industry
thought leadership. The company's culture is centered on the principle "There
is nothing more important than our customers" to strengthen the knowledge,
trust and respect customers gain from a relationship with Aprisma. Additional
information on SPECTRUM and related Aprisma solutions is available at
http://www.aprisma.com/.

About Gores Technology Group

Gores Technology Group, LLC ("Gores") is a private investment firm focused on
the technology, telecommunications, and business services sectors. Since 1987,
Gores has amassed an enviable track record of successful investments within
these sectors. The firm combines the seasoned M & A team of a traditional
financial buyer with the operational expertise and detailed due diligence
capabilities of a strategic buyer. Gores has a long standing record of creating
sustainable value in its portfolio companies by focusing on customers and
employees, supporting management with operational expertise, and providing the
capital required for growth. Headquartered in Los Angeles, California, Gores
maintains offices in Boulder, Colorado; London; and Zurich.
(http://www.gores.com/)

Forward-Looking Statements

Any statements contained in this press release that do not describe historical
facts may constitute forward-looking statements as that term is defined in the
Private Securities Litigation Reform Act of 1995. Any forward- looking
statements contained herein are based on current expectations, but are subject
to a number of risks and uncertainties. The factors that could cause actual
future results to differ materially from the forward-looking statements include
the following: fluctuations in customer demand, the Company's ability to manage
its growth (including the ability to hire sufficient sales and technical
personnel), the risks associated with the expansion of the Company's
distribution channels, the risk of new product introductions and customer
acceptance of new products, the rapid technological change which characterizes
the Company's markets, the risks associated with competition, the risks
associated with international sales as the Company expands its markets, and the
ability of the Company to compete successfully in the future. Aprisma and Gores
undertake no obligation to update information contained in this release.

SPECTRUM is a registered trademark of Aprisma Management Technologies. All
other trademarks are the property of their respective owners. 

DATASOURCE: Aprisma Management Technologies, Inc.



CONTACT:  Aprisma Contact: Ann Kelly, Public Relations Manager of Aprisma

Management Technologies, [phone], ; or Gores

Contact: Frank Stefanik EVP Marketing & Business Development of Gores

Technology Group, [phone], 



Web site:  http://www.aprisma.com/

http://www.gores.com/ 

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