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Share Name | Share Symbol | Market | Type |
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BTRS Holdings Inc | NASDAQ:BTRS | NASDAQ | Common Stock |
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Research Analyzes How Gen Z’s Demand for Speed and Relationship with Debt Continues to Impact Payments
A new study released today by B2B accounts receivable automation and integrated payments leader Billtrust (NASDAQ: BTRS) examines Generation Z – those born between 1997 and 2012 – and their evolving views and behaviors when it comes to digital payments and what these shifts mean for industries across the board.
Billtrust’s 2022-23 Gen Z and Digital Payments Study — composed of a survey to 750 U.S.-based Gen Zers — illustrates how this generation’s use and view of payments has evolved since Billtrust’s last analysis in 2019. Perhaps not surprisingly, it appears that the pandemic’s impact and increased expectations for speed and convenience have given way to the rapid adoption of payments technologies favoring contactless experiences and instant gratification.
“Gen Z’s payments preferences have an impact well beyond the B2C space,” said Steve Pinado, President of Billtrust. “The views and behaviors of our younger generations often forecast the emergence of trends in the B2B space, as well. As experts in B2B payments, we’re continually analyzing various factors that will impact and disrupt our industry, and it’s only logical that we keep a pulse on the ultimate trend setters and examine how their adoption and views on payments continue to evolve.”
Key findings include:
“As Gen Z continues to advance in their careers and grow into the next decision-makers in the B2B world, organizations would do well to take note of how they are interacting with payments today and design products and experiences with those insights in mind,” said Pinado.
Other findings from the report include:
To view and download Billtrust’s 2022-23 Gen Z and Digital Payments Study, click here.
About Billtrust Billtrust (NASDAQ: BTRS) is a leading provider of cloud-based software and integrated payment processing solutions that simplify and automate B2B commerce. Accounts receivable is broken and relies on conventional processes that are outdated, inefficient, manual and largely paper based. Billtrust is at the forefront of the digital transformation of AR, providing mission-critical solutions that span credit decisioning and monitoring, online ordering, invoice delivery, payments and remittance capture, invoicing, cash application and collections. For more information, visit Billtrust.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20221207005127/en/
Investor John T. Williams IR@billtrust.com Media Paul Accardo PR@billtrust.com
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