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New research from the Hackett Group regarding best-in-class companies
confirms this view.
Not everyone may agree, but companies that consistently outperform their
peers utilize IT more effectively, said Erik Dorr, a senior business
advisor and one of the report's authors.
"This superior IT performance is actually only correlated with superior
performance in other SG&A functions. So, for a lot of CIOs, they still
are fighting this battle with their management. So this gives them some
ammunition in hand to make the case that IT does matter."
In other words, you can field the best technology available, run your
department mean and lean, hire the best and brightest, etc. but, if you
don't have management's backing and user buy-in, much of what you do
will never make your IT shop's performance "world-class," said Dorr.
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Here to Link to Full Text of Article or visit the following URL: http://www.cioupdate.com/budgets/article.php/3683641
To see Hackett’s Research Insight, which
provides more details on this research, please click on the following
link: http://www.thehackettgroup.com/insights/roi/.
For more press coverage of Hackett’s research
and insights in leading business and trade publications, visit: http://www.thehackettgroup.com/press/
About The Hackett Group
The Hackett Group, a global strategic advisory firm (NASDAQ: ANSR), is a
leader in best practice research and advisory programs, benchmarking and
transformation consulting services, including shared services,
offshoring and outsourcing advice. Utilizing best practices and
implementation insight from more than 4,000 benchmarking studies,
executives use Hackett's empirically based approach to quickly define
and prioritize initiatives, and to leverage proven strategies that
enable world-class performance. Through its sister company REL, Hackett
offers working capital solutions focused on delivering significant cash
flow improvements. Hackett has worked with 2,700 major corporations and
government agencies, including 88% of the Dow Jones Global Titans and
73% of the Fortune 100.
More information on The Hackett Group is available: by phone at (770)
225-7300; by e-mail at info@thehackettgroup.com;
or on the Web at www.thehackettgroup.com.