Ace Comm Corp (MM) (NASDAQ:ACEC)
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From Aug 2019 to Aug 2024
ACE*COMM Corporation (NASDAQ:ACEC), a global provider of
advanced OSS, value-added services, and network business intelligence
solutions, announced today that it has received the 'Best Customer
Success' award from TeleStrategies, the publisher of Billing World &
OSS Today magazine, at the Sixth Annual Excellence Awards reception on
May 3 at the Billing & OSS World 2006 Conference in Miami. Published
12 times per year, Billing World & OSS Today is the most widely read
magazine by the back-office software decision makers in the
telecommunications industry.
The Best Customer Success award recognizes outstanding industry
achievement for real-life benefits achieved as part of a customer
deployment. ACE*COMM's Market Maker(TM) product - part of the ACE*COMM
Network Business Intelligence(TM) (NBI) suite - was recognized for
dramatically improving a Tier 1 cable operator's ability to position
its marketing resources to achieve higher quality upsell opportunities
and close new customers. At the same time the operator was able to
develop the information required to match marketing efforts with
available network capacity.
"Billing World & OSS Today magazine is proud to present the 2006
Excellence Awards to the companies who are driving innovation and
positive ROI in the billing and OSS/BSS industries," said Jill Morgan,
publisher of Billing World & OSS Today magazine. "The Best Customer
Success category is self explanatory, but it should be noted that it
was the single most competitive category in this year's competition.
This year's winner - ACE*COMM - is a company we have seen go through
many changes and challenges over the years in the industry. It is a
company that has re-invented itself and thrived, but without ever
abandoning its core expertise. What impressed us the most about
ACE*COMM was the innovative way in which it has taken technology that
is traditionally buried behind the scenes and given it relevance on
the front lines."
"This is a great validation," said George T. Jimenez, CEO of
ACE*COMM. "There is frankly no higher acknowledgement in the industry
than to be recognized for excellence at the customer deployment level.
Being recognized by Billing World & OSS Today magazine is also
evidence of our leadership in the network business intelligence and
advanced OSS markets. Our customers around the world are using our
business intelligence solutions to identify and develop targeted
services for their customers, gain a better understanding of
back-office processes that affect the customer experience, and measure
the overall effectiveness of their marketing and sales efforts."
ACE*COMM Market Maker(TM) brings together a multitude of
operational information that has been unavailable or undervalued
previously. This information includes customer information, GIS
mapping data, network inventory, coverage topography, and even credit
rating and risk analyses. Market Maker aggregates this
multidimensional information into a visual environment and allows
service providers to see where the best prospects are - as well as
where they are not.
One of the biggest challenges facing a service provider's
marketing team in a competitive telecom environment is the
identification of real, prospective customers. The cable operator
utilized Market Maker to integrate information from the inventory
management, customer care, and billing systems. This data was then
enhanced with marketing, financial, and location information. Per the
estimates provided by customer sources, the enriched database and
applied network business analytics produced the following results:
-- Revealed a market potential of $170 million per year in
untapped subscriber revenues
-- Led to a 23% reduction in direct mail costs
-- Provided a significant increase in sales conversion rates
-- Featured an estimated return-on-investment (ROI) of $35
million in the first year
For more information contact: NBI@acecomm.com.
About ACE*COMM
ACE*COMM is a global provider of network business intelligence and
advanced operations support systems (OSS) solutions for telecom
service providers and enterprises. ACE*COMM's solutions are applicable
to a range of legacy through next-generation networks that include
wired, wireless, voice, data, multimedia, and Internet communications
networks. These solutions provide the analytical tools required for
extracting knowledge from operating networks - knowledge customers use
for asset recovery and revenue assurance, cost reduction, improved
operational efficiency, acceleration of time-to-market for new
services, and more effective customer care.
For over 20 years, ACE*COMM technology has been effectively
deployed for more than 300 customers, spanning over 4000 installations
in 70 countries worldwide. ACE*COMM-installed products are currently
enabling the success of customers and partners such as Alcatel, AT&T,
Cisco, General Dynamics, IBM, Level 3 Communications, Marconi,
Motorola, Northrop Grumman, Siemens, and Unisys. Headquartered in the
Washington, DC area, ACE*COMM has corporate offices in Australia,
Canada, China, and the UK. ACE*COMM is a registered ISO 9001 quality
standard company. For more information, visit www.acecomm.com.
ACE*COMM and the ACE*COMM logo are registered trademarks, and
ACE*COMM Network Business Intelligence is a trademark, of ACE*COMM
Corporation.
Except for historical information, the matters discussed in this
news release include forward-looking statements that are subject to
certain risks and uncertainties that could cause the actual results to
differ materially from those projected, including, but not limited to:
the failure of anticipated demand to materialize, delays or
cancellations of orders due to various factors, including business and
economic conditions in the U.S. and foreign countries; industry-wide
slowdowns, any limitations on customers' financial resources, the
continued convergence of voice and data networks, the continuing
success of the Company's strategic alliances for product development
and marketing, customer purchasing and budgetary patterns or lack
thereof; pricing pressures and the impact of competitive products; the
timely development and acceptance of new products; the Company's
ability to adequately support its operations, and other risks detailed
from time to time in the Company's Report on Form 10-Q and other
reports filed with the Securities Exchange Commission.