Shepherd, Finkelman, Miller & Shah, LLC Announces Securities Class Action Against SupportSoft, Inc.

Shepherd, Finkelman, Miller & Shah, LLC Announces Securities
Class Action Against SupportSoft, Inc. 


HARTFORD, Connecticut, Jan. 3  /PRNewswire/ -- Shepherd, Finkelman, Miller &
Shah, LLC Announces Securities Class Action Against SupportSoft, Inc.

Shepherd, Finkelman, Miller & Shah, LLC (http://www.classactioncounsel.com/;
e-mail: ), a law firm with offices in Connecticut, Pennsylvania, New Jersey and
Florida, announces that a lawsuit seeking class action status has been filed in
the United States District Court for the Northern District of California on
behalf of all persons (the "Class") who purchased the securities of
SupportSoft, Inc. ("SupportSoft" or the "Company")(NasdaqNM:SPRT - News)
between January 20, 2004 and October 1, 2004 (the "Class Period").  The
Complaint names the following Defendants: SupportSoft, Radha R. Basu and Brian
M. Beattie.  A copy of the Complaint filed in this action can be obtained from
the Court or you can call our offices toll free at either 866/540-5505 or
877/891-9880 to speak with an attorney regarding this matter and we will send
you a copy of the Complaint.

The Complaint alleges that, during the Class Period, Defendants violated
Sections 10(b) and 20(a) of the Securities Act of 1934 and Rule 10b-5
promulgated thereunder.  Specifically, the Complaint alleges that, during the
Class Period, Defendants issued a series of false and misleading statements to
the market regarding its financial performance.  The Complaint alleges that
Defendants' statements were false and misleading because the Company failed to
disclose that its business model was in fact not materially differentiated from
other enterprise software companies, that its customers were implementing
additional hurdles to contract approvals and that it was experiencing execution
difficulties.  On October 4, 2004, the Company announced its preliminary
financial results for the third quarter 2004, which ended on September 30,
2004.  The Company announced that it now expected total revenues for the third
quarter of 2004 to be between $11.9 million and $12.3 million -- as compared to
$13.5 million for the same period in 2003.  The Company claimed that an alleged
"tightness in IT spending" and "more complex approval processes"' were the
reasons for this significant miss in earnings.  On this news, the Company's
share price dropped precipitously from $9.62 per share to $6.21 per share -- a
drop of 35.4% on extremely heavy trading volume.

If you are purchased SupportSoft securities between January 20, 2004 and
October 1, 2004 (inclusive), you may qualify to serve as a lead plaintiff on
behalf of the Class.  All motions for appointment as a lead plaintiff must be
filed with the Court no later than February 7, 2005.  Any member of the
proposed Class may move the Court to serve as lead plaintiff in this action
through counsel of his or her choice, or may remain an absent class member.
There are certain legal requirements to serve as lead plaintiff, which we would
be pleased to discuss with you. Please contact James E. Miller, Esquire
(866/540-5505; ) or James C. Shah, Esquire (877/891-9880; ) if you would like
to discuss this action or have any question regarding this notice or your
rights.

If you would like to discuss this action or have any question regarding this
notice or your rights, please contact us at the telephone or electronic mail
addresses provided above.  Shepherd, Finkelman, Miller & Shah, LLC
(http://www.classactioncounsel.com/) is a national law firm that represents
investors, including institutions and individuals, as well as consumers in
class action and other complex litigation, and maintains offices in
Connecticut, Florida, New Jersey and Pennsylvania.  The firm's attorneys have
appeared in matters on behalf of our clients throughout the United States and
been appointed lead counsel in a number of class actions and corporate
governance matters. 

DATASOURCE: Shepherd, Finkelman, Miller & Shah, LLC



CONTACT:  James E. Miller, Esquire, [phone],

, or James C. Shah, Esquire, [phone],

, both of Shepherd, Finkelman, Miller & Shah, LLC



Web site:  http://www.classactioncounsel.com/

Copyright