The Doan Group Awards 2-Year Technology Service Agreement to eAutoclaims

The Doan Group Awards 2-Year Technology Service Agreement to eAutoclaims 


OLDSMAR, Fla., Oct. 28  /PRNewswire-FirstCall/ -- eAutoclaims  (BULLETIN BOARD:
EACC)  today announced that it has forged an agreement with The Doan Group, Inc.
to utilize eAutoclaims Assignment Management System (an Internet-based
application) and eJusterSuite(TM) on an Application Service Provider (ASP)
basis. The contractual term of this new agreement is two years.

The Appraisal Management System (AMS) was designed for The Doan Group, Inc.'s
nine centralized dispatch centers. The AMS will take quality assurance to a new
level by programmatically choosing the best appraisal source for an assignment,
tracking the cycle time and alternative parts utilization by appraisal source,
immediate escalation of total loss handling to reduce storage charges, and early
identification of any delay so early intervention can reduce the occurrence of
exceptions. An online accounting module allows the client to be electronically
bulk billed including all documentation for each appraisal assignment.

The online eJusterSuite(TM) interface will allow Doan clients to track each
claim by adjuster, office or company-wide; measure the performance of the
adjuster and the vendor; review alternative parts utilization, cycle times,
average paid loss and average estimate; compare their appraisal expense by line
of business, type of loss, date ranges and book of business and by branch,
adjuster, first- or third-party and company-wide. Doan clients will also have
access to eAutoclaims service partners for salvage disposal, police report
pick-up service, rental car procurement, accident scene investigation, secondary
tow services and desk audit service from Doan Estimate Review. All of these
partners can be ordered at the click of a button, with absolutely no redundant
keystrokes, and with the ability to manage and track assignments to all vendors
from one application.

Ron Doan, President and CEO of The Doan Group stated, "The eJusterSuite
application provides more features and real-time reports than any other provider
application in this sector of the industry.  We have invested a great deal of
time over the past six months to work with our clients to learn not only their
needs for today, but what they anticipate their needs are for the future. The
result is a robust application to improve efficiencies and reduce their cost as
we work together to provide a paperless environment. We chose eAutoclaims as a
technology partner after extensive evaluation of technology available in the
industry. We found eAutoclaims to have superior technology and the desire to
build an application to fit our client's needs of reducing labor costs,
automating manual processes and superior tracking of how their claims dollars
are spent. It is a great partnership that provides The Doan Group with a
significant competitive advantage in this industry." Ron went on to say, "With
our 65 offices covering over 100 major cities in 25 states, The Doan Group now
has the missing link to become a national company. We presently will be running
over 10,000 claims per month through the system and expect this number to double
within the next two years."

eAutoclaims' President/CEO, Eric Seidel, said, "This is a major event for us in
terms of our ASP strategy. The Doan Group is a full-service property and
casualty appraisal and estimating company. By using our application, it will
give them abilities they have sought in terms of being able to provide data to
their clients on a real-time basis, while maintaining their technological
cutting-edge service." Mr. Seidel went on to comment, "We feel that this is an
excellent fit for us in our efforts to create a good mix between our own
collision management revenue stream and our ASP revenue stream."

About eAutoclaims

eAutoclaims (OTC:EACC) (BULLETIN BOARD: EACC)  is a business services company
that provides the insurance industry with claims management services through
both ASP and integrated outsourcing solutions. The Company's clients are
insurance companies, fleet management companies and insurance services
companies. eAutoclaims' solutions streamline the claims handling process,
decreasing the overall time and cost required to process a collision claim and
reducing average paid losses for its clients.  The Company handles repair
estimates, repair audits, and claims systems administration services, for
automobile claims that are processed and tracked via the eAutoclaims Web-based
platform and network of service providers.

This announcement contains "forward-looking statements." Words such as
"anticipate," "believe," "estimate," "expect" and other similar expressions as
they relate to the Company and its management are intended to identify such
forward-looking statements. Although the Company and its management believe that
the statements contained in this announcement are reasonable, it can give no
assurances that such statements will prove correct. Factors that could affect
the occurrence of events or results discussed herein are included with those
mentioned in the Company's filings with the Securities and Exchange Commission.


DATASOURCE: eAutoclaims, Inc.



CONTACT:  Jeff Dickson, Chairman, eAutoclaims, [phone], ext. 202,

or  



Web site:  http://www.eautoclaims.com/ 

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