ADVFN Logo ADVFN

We could not find any results for:
Make sure your spelling is correct or try broadening your search.

Trending Now

Toplists

It looks like you aren't logged in.
Click the button below to log in and view your recent history.

Hot Features

Registration Strip Icon for discussion Register to chat with like-minded investors on our interactive forums.

NSB Sal SM Bny S&P500

0.00
0.00 (0.00%)
Last Updated: -
Delayed by 15 minutes
Share Name Share Symbol Market Type
Sal SM Bny S&P500 AMEX:NSB AMEX Ordinary Share
  Price Change % Change Share Price High Price Low Price Open Price Shares Traded Last Trade
  0.00 0.00% 0.00 -

Preliminary Results Announcement

05/03/2003 7:02am

UK Regulatory


    Wednesday 5 March 2003                             

                            NSB Retail Systems PLC                             

                       Preliminary Results Announcement                        

NSB Retail Systems PLC, a leading supplier of software solutions to the global
retail industry, today announces preliminary results for the twelve months
ended 31st December 2002.

Financial Highlights:-

  * Revenues £73.4m (2001: £93.8m) and operating loss (before exceptional items
    and amortisation of goodwill) £0.4m (2001: £4.5m profit).
   
  * Payroll and overhead costs reduced by £8.5m when compared to 2001.
   
  * Exceptional costs of £9.6m include £7.1m arising from substantial
    reorganisation commenced in the 4th quarter of 2002.
   
  * When complete further cost savings of £14.0m per annum anticipated.
   
  * Strong operating cash inflow of £3.2m.
   
Operational Highlights:-

  * Next generation POS software successfully launched.
   
  * Significant JCPenney contract for the new POS software product - Connected
    Retailer® Store solution
   
  * Change and re-organisation programme successfully implemented.
   
  * Order intake up 11% in North America giving market share increase.
   
Nikki Beckett, Chief Executive of NSB Retail Systems commented:-

"Whilst 2002 was undoubtedly a difficult year for the retail sector, NSB has
taken decisive action to bring costs into line with lower revenues. Despite the
challenging business environment, we have won significant new competitive
business including a key contract with JCPenney for our new .Net POS store
system.

We have a strong product portfolio, unrivalled retail experience and a
committed and knowledgeable workforce. The next twelve months are unlikely to
show a marked improvement in trading conditions, however, I believe that we
have taken the necessary steps to meet the coming challenges."

Enquiries:                                       
                                                 
Tulchan Communications        0207 353 4200      
                                                 
Andrew Grant                                     
                                                 
Katie MacDonald-Smith                            
                                                 
NSB Retail Systems PLC        0118 930 1500      
                                                 
Nikki Beckett                                    
                                                 
Stuart Mitchell                                  

CHAIRMAN'S STATEMENT

For The NSB Group, 2002 turned out to be a year of great challenge. Our results
are disappointing but arguably not out of line with the performance of our
sector. Consumer spending softened in North America, with obvious cascading
effects on our business. As a result, some of our key clients retrenched,
postponing systems investment.

Whilst this clearly impacted on the Group's results, I am pleased to say that
we took decisive action to minimise the effects. Management restructured the
organisation, focusing on our core competencies of software, services and
support. We initiated a range of cost-cutting measures, found more ways to
drive efficiencies throughout the operations and generated cash.

As a consequence of these actions, the company is better positioned for 2003,
although our outlook is cautious in the continuing uncertain markets. We are
now leaner and more flexible, enabling us to react more rapidly to industry
trends and fresh opportunities. The 2002 annual report contains several
examples of how these measures have already enabled the company to make gains
in a challenging market, including signing on several major new clients on both
sides of the Atlantic.

The most noteworthy development of the past year was the market's enthusiasm
for our Connected Retailer® suite of products. This bodes well for the future.
Connected Retailer® is an industry-leading portfolio of solutions with the
potential to generate strong sales and renewed growth for The NSB Group.

Nevertheless, the key task going forward is to ensure that the gains made in
2002 are consolidated. I am confident that, provided there is no material
change in demand, and as we focus on cost control, improving productivity and
generating cash, we will return to a solid financial footing.

Angus Monro

Chairman

CHIEF EXECUTIVE'S REVIEW

In 2002, global political uncertainty, overcapacity, low consumer confidence
and a market reluctance to spend on IT impacted on our results - and indeed on
the results of all our competitors. To cite the most telling indicator of how
the retail industry is faring - even Wal-Mart has stumbled. These are just some
of the new realities of retailing, at least for the near future. Industry
analysts predict that this flat market will linger for at least another 12
months.

These external forces are beyond our control. However, by working on what we
could influence, NSB Group made progress in 2002.

We took decisive action to bring expenses into line with lower revenues. We
restructured the company along divisional lines rather than geographic regions.
This streamlined operations, creating a single infrastructure for Europe and
North America. However, this also meant taking the difficult, yet necessary,
decision to reduce headcount. The staff employed by the group was reduced by
154 (12.6%) throughout the year. We have closed or are closing offices whilst
maintaining good geographic coverage of our core markets. We expect ongoing
operating costs to reduce by at least a further £8m in 2003. In addition you
will also have seen the announcement of the conditional sale of our UK hardware
services business which when completed will reduce costs by a further £4m per
annum. Cost control will continue to be a focus item for 2003.

RESULTS IN BRIEF

Group revenues declined from £93.8m to £73.4m (21.7%). Hardware sales were down
across both geographies accounting for a revenue reduction of £9.9m. In the UK,
software licences and related professional services were down £9.1m reflecting
the weakness in this market over the last two years. The weakening of the US
dollar relative to the pound contributed a further £2.3m to the decrease.

Despite the £20.4m decrease in revenue, the operating loss before exceptional
items and amortisation of goodwill of £0.4m was only £4.9m lower than last
year. This is because cost actions reduced our cost base by £8.5m in the
current year and hardware is our lowest margin product line.

There are three elements to the exceptional charge of £9.6m:

  * Costs of £7.1m associated with the restructuring I have previously
    described being principally redundancy and facility closure costs.
   
  * A provision against a debtor as described below - £1.8m.
   
  * A provision to write the NSB shares held in trust for the benefit of
    employees down to their market value at year end - £0.7m.
   
The goodwill amortisation charge arising from the Group's four year
amortisation policy was £85.3m (2001:£88.5m). However, in addition, in view of
reduced valuations in the software sector since RTC and STS were acquired in
2000 and the Group's recent financial performance, an impairment review was
conducted on the remaining goodwill. This led to an impairment charge in the
year of £99.9m (2001:£5.0m). Consequently after exceptional items and
amortisation of goodwill we have incurred an operating loss of £194.5m (2001:£
89.0m).

Operating cash inflow was £3.2m (2001: inflow £11.4m) which was strongly ahead
of the operating loss by £3.6m (2001: ahead by £6.9m). At year end cash
balances were £4.0m (2001: £10.4m).

The WIZ

At the half year we reported that our projects with the WIZ had been put on
hold while the future of the business was evaluated by its parent Cablevision.
In February 2003 Cablevision announced its intention to exit the consumer
electronics business. The stores will be closed or sold and we were given
notice that the customer did not intend to proceed with our projects.

Our contract is with Cablevision and we have requested that they settle the
unpaid contract value in the amount of US$5.5m. Cablevision has rejected this
and has in turn made a claim for damages based upon among other things breach
of contract but have subsequently proposed a settlement conditional upon both
companies dropping all claims.

The Directors believe that the Group's claim on Cablevision is valid and it
will be aggressively pursued. The Directors believe the counterclaim is without
merit. Notwithstanding, in the interests of prudence, the Group has provided
against the totality of the WIZ debtor balance (£1.8m) as an operating
exceptional item at year end.

LEADING WITH OUR STRENGTHS

Whilst the challenges are great, let us also take stock of NSB Group's
strengths and why we continue to attract many of the world's top retailers.

  * Retail experience: With roots stretching back to 1972, NSB Group represents
    unmatched industry experience.
   
  * Customer base: Our clients are household names throughout the UK, Europe
    and North America.
   
  * People: Our staff possess in-depth knowledge, competitive drive and
    customer focus.
   
  * Global reach: Retailers expanding across borders need partners with NSB
    Group's international reach.
   
  * Product portfolio: Our leading-edge Connected Retailer solutions respond to
    the new realities of retailing with real benefits.
   
  * Brand strength: NSB Group was ranked first for Strategic Value by RIS News,
    one of North America's premier industry publications. We are recognised as
    a leader in the industry.
   
NEW BUSINESS

Despite the market's reluctance to invest in technology, in 2002 we
successfully communicated our key value proposition: with Connected Retailer
solutions, retailers can cut costs and ratchet up efficiencies to deliver
sustainable competitive advantage and so better cope with a slow economy. As a
result, we signed several major contracts:

  * Lindex, a leading Swedish clothing retailer with more than 350 stores
    across four northern European countries, chose Connected Retailer CRM to
    manage its loyalty programmes.
   
  * Hudson News, a specialty retailer in the US with 244 stores, chose Store
    and Sales Analytics solutions.
   
  * A&G Group, comprising Asprey and the Crown Jewellers Garrard, installed
    Connected Retailer Store, Sales Analytics and CRM solutions.
   
  * Northern Group Retail Ltd., a Canadian specialty-apparel retailer with 275
    stores, purchased 14 Connected Retailer Products to modernise and enhance a
    series of key business functions.
   
  * Brown Thomas, Ireland's premier department stores purchased Connected
    Retailer Store, Sales Analytics (including Loss Prevention) and CRM.
   
  * Fortunoff, jewellery and home furnishings, selected Connected Retailer
    Store and CRM for its stores in New York and New Jersey.
   
  * a|wear, part of the Brown Thomas Group purchased Connecter Retailer
    Merchandising.
   
Throughout 2002, several other clients strengthened their investment in our
Connected Retailer solutions portfolio. Amongst these was Liz Claiborne, who
made a strategic decision to implement Connected Retailer Store across its
entire estate worldwide, following a successful implementation at its European
business Mexx. Another long-standing client, La Senza, an international
private-label retailer of lingerie and sleepwear with 275 stores, decided to
add Loss Prevention and Replenishment.

Late in 2002, noted retailers Clarks, Carters, Triminghams, DCK Concessions
(the UK's leading fashion jewellery retailer) and Oasis also signed with us.

POWERFUL MICROSOFT PARTNERSHIP

Most recently JCPenney, with one of the largest point-of-sale populations in
North America, chose to implement our next-generation Microsoft .NET-based
Connected Retailer Store Solution. As I said at the time, we view this as an
endorsement of our Microsoft-centric approach and the significant investment we
have made to adopt .NET as our preferred technology platform.

THE YEAR AHEAD

Although NSB Group has made great strides in challenging times, I believe we
can accomplish more in 2003 if we maintain our focus and intensity whilst
addressing some of the strategic and industry issues that lie ahead:

  * Migration: Existing clients represent the best opportunity for generating
    new revenue in difficult economic conditions when Boards are reluctant to
    invest in totally new capital projects. Our job is to communicate the
    benefits of `migrating' up from the client's legacy systems, and making the
    migration path attractive with simple and cost-effective plans, alongside
    demonstrating the clear ROI for retailers of adding complementary
    additional products to their existing NSB solutions. We were successful
    with several large clients in 2002; however, much potential remains.
   
  * .NET: Microsoft's newest technology offers significant power, flexibility
    and cost savings to retailers. For example it opens up the possibility for
    a single solution to be implemented on a wide range of devices, whether
    point of sale, kiosk or server with the same code base. As a long-standing
    Microsoft Certified Partner, NSB Group worked with Microsoft and based its
    new POS 6.0 solution on .NET, which we unveiled to great acclaim at NRF,
    North America's biggest retail trade show. In fact, private demonstrations
    of our .NET solution quickly sold out at NRF, as more than 25 retailers
    demanded information and interviews. During 2003, we will introduce further
    .NET solutions to the Connected Retailer portfolio.
   
In efforts to root our strategy in the real needs and concerns of clients, we
convened an Executive Client Advisory Board ("ECAB") at NRF. This reviewed
emerging technologies with senior executives from our clients to ensure our
development plans are in step with the market. Some of our ECAB's conclusions:

  * Business intelligence: `Predictive modelling' enables systems to `think'
    and make decisions based on vast amounts of data. Clients welcome the new
    tool but believe we need the right balance between automation and human
    input.
   
  * Mobile computing: Sales representatives and customers armed with wireless
    devices could soon obtain product information, check prices and complete
    sales `on the go', bypassing the traditional POS queue. Some retailers even
    contemplate going fully wireless. Whilst this is the way of the future, the
    return on investment must be secure before retailers make the financial
    commitment.
   
  * Radio Frequency Identification (RFID): Expected to someday replace bar
    codes, RFID systems `tag' every item of merchandise with a tiny
    transmitter. Inventory and product tracking can thus be performed
    instantly, check-outs are faster and the entire supply chain operates more
    smoothly. Although this technology is being used by some retailers, it
    needs further development.
   
OUR STRENGTH IN PEOPLE

In a tough market, the people of NSB Group are more united and more determined
than ever to succeed. The corporate culture remains focused on this company's
long-term success by serving the customer exceedingly well.

We now operate a leaner company whose divisions report to a single CEO. The
divisions include Marketing, Sales, Development, Customer Support, Customer
Services, HR and Administration and Finance. Apart from its associated savings,
the restructuring further unifies our team, eliminating competition for
resources and promoting one cohesive culture.

BOARD CHANGES

During the year, Howard Stotland and Bill Lassner have stepped down from the
Board. I thank them for their contributions to our company and to our Board of
Directors.

OUTLOOK

As I take stock of all we accomplished in 2002 and look forward to 2003, I am
confident that we have taken the right steps. Whilst industry conditions are
unlikely to improve in the near term, NSB Group is better prepared to take
advantage of the opportunities which are available. We have cut costs, we have
restructured and we're now working with renewed energy and focus. We have the
leading-edge products the market demands and we have the people to support our
clients' success.

Nikki Beckett

Chief Executive

FINANCE DIRECTOR'S REVIEW

OPERATING RESULT

Overall Group revenues declined 21.7% to £73.4m and earnings fell by £4.9m to
give a reported operating loss of £0.4m (before exceptional items and goodwill
amortisation). Details of the exceptional items and goodwill amortisation are
set out below and result in an operating loss of £194.5m (2001:£89.0m).

Revenues

Revenues in our North American operation fell to £50.9m from £58.7m last year.
The weakening of the US dollar from an average of 1.44 in 2001 to 1.5 to the
pound in 2002 accounted for £2.3m of the decrease, with a decline in hardware
sales of £5.3m being the principal reason for the rest.

In the UK revenues fell £12.7m (36%) to £22.5m, with reduced sales of hardware
accounting for £4.6m of the decrease. Software licences and related
professional services declined £9.1m reflecting weak conditions in the UK
market and resultant poor order intake over the last two years.

Cost Base

After eliminating the cost of bought-in hardware and third party software,
Group operating costs were £69.0m compared to £77.5m in the previous year. Cost
actions accounted for most of the decrease, with headcount falling from 1409 at
the beginning of 2001 to 1003 at the end of Feb 2003. The Group embarked upon a
significant restructuring programme in the final quarter of 2002. A large part
of the benefit will be realised in 2003 but the full benefit will not be seen
until 2004. This restructuring is described below in exceptional items.

Research and Development

Own funded R&D expenditure totalled £12.9m compared to £14.5m last year. This
represents 17.6% of revenues (2001-15.5%), emphasising the Group's commitment
to be at the forefront of market and product innovation.

Order Book

Order intake (licences only) in North America was £14.1m, an 11% increase on
last year on a currency adjusted basis. At 31 December the order book (licences
only) stood at £10.3m (2001-£10.2m) of which it is anticipated £3.5m will be
recognised in 2003. The pipeline of qualified business opportunities (licences
only) capable of closing during 2003 at £36.1m is consistent with the
comparable time last year on a currency adjusted basis.

Order intake (licences only) in the UK was £2.4m, a decline from last year's
level of £8.5m. At 31 December the order book (licences only) stood at £2.7m
(2001-£6.1m) of which it is anticipated £1.8m will be recognised in 2003. The
pipeline of qualified business opportunities (licences only) capable of closing
during 2003 is currently £13m. This is higher than the £10.7m at the comparable
time last year.

EXCEPTIONAL ITEMS

Exceptional costs of £9.6m comprise the following:

Redundancy costs of £3.8m and facility closure costs of £3.0m associated with
the restructuring of the business. There are also asset write downs of £0.25m
associated with the restructuring.

Because of the contractual dispute with Cablevision described in the Chief
Executive's review, the Directors have included a provision of £1.8m against
the related debtor. The Directors view Cablevision's claim for breach of
contract for the amount of US$22.0m as without merit and no provision is
required.

Amounts written off investments of £0.7m represents a provision to write the
NSB shares held in the NSB Share Ownership Trust for the benefit of employees
down to their market value at year end.

GOODWILL CHARGE

The Group's policy is to write-off acquired goodwill over a 4 year period,
producing a £85.3m charge in 2002 (2001- £88.5m).

In addition FRS10 requires that goodwill should be re-evaluated if conditions
are indicative of a decline in value of acquired businesses and, if necessary,
an impairment charge taken. The Directors concluded that such a re-evaluation
was warranted in view of the softness of the Group's markets, the recent
financial performance, 2003 outlook for STS and RTC, the market value of NSB
and general fall in valuation multiples in the retail software sector. This
impairment review resulted in a further charge of £99.9m (2001- £5.0m).

TAX AND INTEREST

The Group commenced paying interest on the Exchangeable Convertible Preference
Shares ("ECPS") in February 2002 as part of a November 2001 restructuring of
this instrument issued at the time STS was acquired. Interest expense of £1.0m
arises on this debt.

The Group has a tax presence in the UK, Canada and the USA. The tax credit in
2002 arose from:

  * A credit in the UK for taxes overpaid in prior years principally arising
    from the adoption of the principles of US GAAP revenue recognition policies
    in 2001. UK operating losses including exceptional costs mean that the
    Group now has substantial tax losses to carry forward.
   
  * A small charge for Canadian taxes. The Group continues to benefit from the
    ability to take part of the purchase price for STS as a deduction against
    taxes in Canada.
   
  * A charge to US taxes on the Group's sales, services and development
    activities in the USA.
   
(LOSS)/EARNINGS PER SHARE

The Board considers the most relevant measure of (loss)/earnings per share
(EPS) is adjusted basic EPS being post tax (losses)/profits (excluding
exceptional items and amortisation and impairment of goodwill) divided by the
weighted average number of shares in issue. EPS calculated on this basis was a
loss per share of 0.16p. (2001 - EPS 0.85p).

CASH FLOW

The cash inflow from operations was £3.2m (2001 - £11.4m). This inflow exceeded
the operating loss, again benefiting from reductions in working capital in both
geographies.

In North America trade receivables at December 2002 were £11.3m a fall of £4.0m
from the comparable position last year. Days sales outstanding (DSO) were 84
days (2001- 82 days).

In the UK trade receivables at December 2002 were £5.8m a fall of £6.2m from
the comparable position last year. Days sales outstanding (DSO) were 44 days
(2001- 90 days).

Non-operating cash flows totalled £9.7m, the most significant elements being:

  * Scheduled principal and interest payments on the ECPS- £4.7m.
   
  * Purchase of Own Shares- £1.0m.
   
  * Repayment of mortgage on property in Columbus Ohio- £0.8m.
   
  * Repayment of loan notes issued at the time of the RTC acquisition- £1.0m.
   
  * Tax paid- £1.1m.
   
  * Capital expenditure- £1.2m. Principally arising from the implementation of
    the Lawson financial system which is now complete.
   
CAPITAL STRUCTURE, BANK FACILITIES AND LONG TERM FUNDING

Shareholders' funds decreased by £194.4m in the period. Retained losses of £
195.4m accounted for most of the decrease. Other changes included an unrealised
exchange gain of £0.9m principally arising on the ECPS instrument which is
denominated in Canadian dollars (see below).

Shareholders funds in the Parent Company show a deficit on distributable
reserves of £266m principally arising from the write-down of the investments in
STS and RTC evident from the goodwill impairment review. The Group is unable to
pay dividends while there is a deficit on distributable reserves.

The Group has bank facilities in the UK, provided by The Royal Bank of Scotland
and Canada provided by Royal Bank of Canada. The UK facilities are currently
under review and it is anticipated a multi-option facility of £0.5m will be
agreed. This facility will be secured by a general debenture over the UK assets
of the group.

In Canada the Group has recently agreed an extension to its C$5.5m multi-option
facility secured upon the trade debtors of STS Systems Ltd.

The only long term funding the Group has is the ECPS which was part of the STS
purchase price. This instrument was restructured in November 2001 and again in
October 2002 and is now a debt instrument payable on the following dates:

31 March 2004 Canadian $12m

31 January 2005 Canadian $14m

31 January 2006 Canadian $12m

31 July 2006 Canadian $2m

31 January 2007 Canadian $4m

31 July 2007 Canadian $6m

Interest is payable at an effective rate of 5% on amounts outstanding. As part
of the October 2002 restructuring of the instrument the holders are entitled to
a second ranking charge over all of the Group's assets should the Group's
bankers take first ranking security over the same assets.

TREASURY

The Group operates a centralised Group Treasury function. Cash balances and
cash flow forecasts are monitored centrally although the placing of surplus
funds on deposit is the responsibility of the individual business units.

Group Treasury is also responsible for the implementation of the Group's
foreign exchange hedging policies. Through the North American operation, the
Group has significant exposure to both the US and Canadian Dollar. Most of its
revenues are earned in US Dollars although the cost base is substantially
Canadian Dollars. However, overall this business is a US Dollar earner.

In light of this the Board has adopted the following hedge policy:

 1. Group Treasury is to sell forward US Dollars to cover 75% of the Canadian
    Dollar costs. Hedging is undertaken annually once budgets are approved.
   
 2. Group Treasury is to hedge 75% of the budgeted US Dollar net income of the
    North American business. Again, this is carried out once budgets are
    approved.
   
The Board has concluded that, since investments in overseas Group companies are
considered long term assets and exchange rates with Sterling are likely to
return to equilibrium over time, there is no requirement to hedge the net
assets of overseas Group companies. Where an investment is not considered long
term or market conditions suggest equilibrium is unlikely, the Board will
review its position of not hedging such assets.

As reported last year, the ECPS is considered long term debt rather than equity
of the company and this position has not altered following the re-negotiation
of their terms. However, as the ECPS is acquisition related debt, exchange
movements on the value of the amount outstanding at each balance sheet date are
taken directly to reserves rather than being credited to the Profit and Loss
Account. The Board has therefore concluded that no hedging of the ECPS is
required.

GOING CONCERN

The financial statements will be prepared on a Going Concern basis as set out
in note 1 in the basis of preparation.

Stuart Mitchell

Group Finance Director

CONSOLIDATED PROFIT AND LOSS ACCOUNT FOR THE YEAR ENDED 31 DECEMBER 2002

                                2002        2002        2002        2001        2001      2001
                                                                                              
                         (Unaudited) (Unaudited) (Unaudited)   (Audited)   (Audited) (Audited)
                                                                                              
                                Pre-                                Pre-                      
                                                                                              
                          goodwill &  Goodwill &              goodwill &  Goodwill &          
                                                                                              
                         exceptional exceptional             exceptional exceptional          
                                                                                              
                               costs       costs       Total       costs       costs     Total
                                                                                              
                    Note        £000        £000        £000        £000        £000      £000
                                                                                              
Turnover               2      73,359           -      73,359      93,818           -    93,818
                                                                                              
Cost of sales               (60,858)           -    (60,858)    (74,554)           -  (74,554)
                                                                                              
Gross profit                  12,501           -      12,501      19,264           -    19,264
                                                                                              
Administrative                                                                                
expenses                                                                                      
                                                                                              
- before goodwill      3    (12,884)     (8,814)    (21,698)    (14,767)           -  (14,767)
                                                                                              
- goodwill             4           -   (185,268)   (185,268)           -    (93,470)  (93,470)
                                                                                              
Operating (loss)/              (383)   (194,082)   (194,465)       4,497    (93,470)  (88,973)
profit                                                                                        
                                                                                              
Interest receivable              295           -         295         146           -       146
                                                                                              
Amounts written off    7           -       (738)       (738)           -           -         -
investments                                                                                   
                                                                                              
Interest payable                                                                              
and similar                  (1,324)           -     (1,324)       (492)           -     (492)
charges                                                                                       
                                                                                              
(Loss)/profit on                                                                              
ordinary                     (1,412)   (194,820)   (196,232)       4,151    (93,470)  (89,319)
activities before                                                                             
taxation                                                                                      
                                                                                              
Tax credit/(charge)                                                                           
on loss                5                                 784                             (754)
on ordinary                                                                                   
activities                                                                                    
                                                                                              
Retained loss on                                                                              
ordinary                                           (195,448)                          (90,073)
activities after                                                                              
taxation                                                                                      

(LOSS)/EARNINGS PER ORDINARY SHARE

                                                         2002              2001
                                                                               
                                       Note       (Unaudited)         (Audited)
                                                                               
                                          6             Pence             Pence
                                                                               
Basic                                                 (49.05)           (22.63)
                                                                               
Adjusted basic (excluding                                                      
amortisation and                                       (0.16)              0.85
impairment of goodwill and                                                     
exceptional costs)                                                             
                                                                               
Diluted                                               (49.05)           (22.63)
                                                                               
Adjusted diluted (excluding                                                    
amortisation and                                       (0.16)              0.82
impairment of goodwill and                                                     
exceptional costs)                                                             

CONSOLIDATED STATEMENT OF TOTAL RECOGNISED GAINS AND LOSSES FOR THE YEAR ENDED
31 DECEMBER 2002

                                                         2002              2001
                                                                               
                                                  (Unaudited)         (Audited)
                                                                               
                                       Note              £000              £000
                                                                               
Loss for the financial year                         (195,448)          (90,073)
                                                                               
Exchange differences                                      925                98
                                                                               
Total gains and (losses) relating                   (194,523)          (89,975)
to the year                                                                    

CONSOLIDATED BALANCE SHEET AT 31 DECEMBER 2002

                                         2002        2002       2001       2001
                                                                               
                                  (Unaudited) (Unaudited)  (Audited)  (Audited)
                                                                               
                             Note        £000        £000       £000       £000
                                                                               
Fixed assets:                                                                  
                                                                               
- Intangible assets             4                  57,444               242,712
                                                                               
- Tangible assets                                   4,832                 5,530
                                                                               
- Investments                   7                     252                     -
                                                                               
                                                   62,528               248,242
                                                                               
Current assets:                                                                
                                                                               
- Stock                                 1,425                    920           
                                                                               
- Debtors                       8      26,925                 38,452           
                                                                               
- Cash at bank and in hand              3,974                 10,432           
                                                                               
                                       32,324                 49,804           
                                                                               
Creditors: amounts falling                                                     
due within                      9    (31,079)               (43,110)           
one year                                                                       
                                                                               
Net current assets                                  1,245                 6,694
                                                                               
Total assets less current                          63,773               254,936
liabilities                                                                    
                                                                               
Creditors: amounts falling                                                     
due after more                                                                 
than one year                                                                  
                                                                               
Exchangeable convertible                                    (21,522)           
preference                           (19,763)                                  
shares                                                                         
                                                                               
Other creditors                         (291)                  (683)           
                                                                               
                                                 (20,054)              (22,205)
                                                                               
Provisions for liabilities     10                 (5,527)                 (156)
and charges                                                                    
                                                                               
Net assets                                         38,192               232,575
                                                                               
Capital and reserves:                                                          
                                                                               
Called up share capital                             6,479                 6,367
                                                                               
Share premium account                             191,318               186,643
                                                                               
Exchangeable shares                               131,033               135,680
                                                                               
Merger reserve                                      3,638                 3,638
                                                                               
Warrant reserve                                     7,564                 7,564
                                                                               
Profit and loss account                         (301,840)             (107,317)
                                                                               
Equity shareholders' funds     11                  38,192               232,575

CONSOLIDATED CASH FLOW STATEMENT FOR THE YEAR ENDED 31 DECEMBER 2002

                                                         2002              2001
                                                                               
                                                  (Unaudited)         (Audited)
                                                                               
                                       Note              £000              £000
                                                                               
Cash flow from operating                                3,213            11,421
activities                                                                     
                                                                               
Returns on investments and                              (402)             (336)
servicing of finance                                                           
                                                                               
Taxation                                              (1,105)           (1,525)
                                                                               
Capital expenditure and purchase                      (2,201)           (1,586)
of own shares                                                                  
                                                                               
Acquisitions:                                                                  
                                                                               
STS (net)                                                   -           (2,737)
                                                                               
Cash (outflow)/inflow before                            (495)             5,237
financing                                                                      
                                                                               
Financing                                             (5,963)              (31)
                                                                               
(Decrease)/increase in cash in                        (6,458)             5,206
the period                                                                     
                                                                               
Reconciliation of net cash flow                                                
to movement                                                                    
in net funds:                                                                  
                                                                               
(Decrease)/increase in cash in                        (6,458)             5,206
the period                                                                     
                                                                               
Cash outflow from decrease in                                                  
debt and lease                                          5,137                24
financing                                                                      
                                                                               
Exchangeable convertible                                    -          (25,826)
preference shares                                                              
                                                                               
Exchange movements                                      1,714                19
                                                                               
Change in net debt                       12               393          (20,577)
                                                                               
Net (debt)/funds at beginning of         12          (16,182)             4,395
period                                                                         
                                                                               
Net debt at end of period                12          (15,789)          (16,182)
                                                                               
Reconciliation of operating                                                    
profit to net                                                                  
cash flow from operating                                                       
activities:                                                                    
                                                                               
Operating loss                                      (194,465)          (88,973)
                                                                               
Depreciation and amortisation                         187,750            94,547
charges                                                                        
                                                                               
Loss/(profit) on sale of fixed                             54               (9)
assets                                                                         
                                                                               
(Increase)/decrease in stock                            (505)               404
                                                                               
Decrease in debtors                                    11,527            10,673
                                                                               
(Decrease) in creditors                               (6,519)           (5,333)
                                                                               
Increase in provisions for                              5,371               112
liabilities and charges                                                        
                                                                               
Net cash flow from operating                            3,213            11,421
activities                                                                     

NOTES

 1. BASIS OF PREPARATION
   
The preliminary results have been prepared in accordance with the Group's
accounting policies and are consistent with the policies set out in the annual
report and accounts for the year to 31 December 2001.

The financial information set out above does not constitute the Company's
statutory accounts for the years ended 31 December 2002 or 2001. The statutory
accounts for 2002 will be finalised on the basis of the financial information
presented by the Directors in this preliminary announcement and will be
delivered to the Registrar of Companies following the Company's annual general
meeting.

The financial statements will be prepared on the going concern basis which the
Directors believe to be appropriate for the following reasons.

The Group made an operating loss before amortisation of goodwill and
exceptional items in the year ended 31 December 2002 of £383,000 and incurred
exceptional reorganisation, rationalisation and bad debt charges of £8,814,000.
At 31 December 2002 the Group had net cash balances of £3,974,000. The
Directors have prepared their 2003 budget and cash projections for the 15 month
period ended 31 March 2004 which take into account the effects of the
reorganisation the Group has carried out.

These projections show that the Group will generate cash in the fifteen month
period which together with the Bank facilities in place will enable the Group
to meet its liabilities as they fall due. These include provision for the
scheduled repayment on 31 January 2004 of Canadian $12 million to the holders
of the Exchangeable Convertible Preference Shares (`ECPS').

Due to the nature of the Group's business there can be unpredictable variation
in the timing of cash flows. Accordingly the Directors have obtained an
undertaking from the holders of the ECPS that they will, both jointly and
severably, defer the date of part redemption of the ECPS from 31 January 2004
until 31 March 2004. In the event the projections are not being met the
Directors will take actions to safeguard the cash generation including a
tighter control on costs and any other appropriate measures.

 2. TURNOVER
   
A geographical analysis of turnover by destination is as follows:

                                                       2002                2001
                                                                               
                                                (Unaudited)           (Audited)
                                                                               
                                                       £000                £000
                                                                               
Europe                                               22,441              35,207
                                                                               
North America                                        50,918              58,611
                                                                               
                                                     73,359              93,818

A geographical analysis of turnover by origin is as follows:

                                                       2002                2001
                                                                               
                                                (Unaudited)           (Audited)
                                                                               
                                                       £000                £000
                                                                               
Europe                                               22,441              35,132
                                                                               
North America                                        50,918              58,686
                                                                               
                                                     73,359              93,818

An analysis of turnover by activity is as follows:

                                                       2002                2001
                                                                               
                                                (Unaudited)           (Audited)
                                                                               
                                                       £000                £000
                                                                               
Software licences                                    19,797              22,997
                                                                               
Software services and support                        47,513              54,288
                                                                               
Hardware and associated services                      6,049              16,533
                                                                               
                                                     73,359              93,818

 3. EXCEPTIONAL ITEMS
   
Administrative expenses include exceptional items of £8,814,000 and amounts
written off investments contain exceptional items of £738,000. These are
detailed below:

                                                       2002                2001
                                                                               
                                                (Unaudited)           (Audited)
                                                                               
                                                       £000                £000
                                                                               
Included in administrative expenses:                                           
                                                                               
Redundancy costs                                      3,759                   -
                                                                               
Facilities costs                                      3,016                   -
                                                                               
Asset write downs                                       250                   -
                                                                               
Contractual dispute                                   1,789                   -
                                                                               
                                                      8,814                   -
                                                                               
Amounts written off investments                         738                   -
                                                                               
                                                      9,552                   -

Exceptional costs comprise the following:

Redundancy costs of £3,759,000 and facility closure costs of £3,016,000
associated with the restructuring of the business. There are also asset write
downs of £250,000 associated with the restructuring.

A provision of £1,789,000 against a debtor with whom there is currently a
contractual dispute (further detailed in note 13).

Amounts written off investments of £738,000 represents a provision to write
down the NSB shares held in the NSB Share Ownership Trust to their market value
at year end following a review by the Directors (see note 7).

4. INTANGIBLE ASSETS

An analysis of goodwill, amortisation charge and net book value is as follows:

                                      2002         2002         2001        2001
                                                                                
                               (Unaudited)  (Unaudited)    (Audited)   (Audited)
                                                                                
                                Profit and      Balance   Profit and     Balance
                                                                                
                               loss charge        sheet  loss charge       sheet
                                                                                
                                      £000         £000         £000        £000
                                                                                
Upon acquisition of:                                                            
                                                                                
APT                                    396            -        1,192         396
                                                                                
Real Time Control ("RTC")           23,724        7,401       21,881      31,125
                                                                                
STS                                161,148       50,043       70,397     211,191
                                                                                
                                   185,268       57,444       93,470     242,712

The Directors have adopted a four year amortisation period which they believe
is appropriate for all acquisitions.

The Directors have reviewed the value of goodwill at 31 December 2002 and, as
required by FRS 11 - "Impairment of Fixed Assets and Goodwill" have written
down the value of goodwill on RTC by a further £9,180,000 and STS by a further
£90,750,000 over the annual amortisation charge.

5. TAXATION

                                                       2002                2001
                                                                               
                                                (Unaudited)           (Audited)
                                                                               
                                                       £000                £000
                                                                               
UK corporation tax at 30.00% (2001:                   (172)               (339)
30.00%)                                                                        
                                                                               
UK adjustments for prior periods                    (1,079)                   -
                                                                               
Overseas taxes                                          316                 385
                                                                               
UK deferred taxation                                    157                 861
                                                                               
Overseas deferred taxation                              (6)               (153)
                                                                               
Tax (credit)/charge                                   (784)                 754

The differences between the total current tax rate shown above and the amounts
calculated by applying the standard rate of UK corporation tax to the loss
before tax is as follows:

                                                       2002                2001
                                                                               
                                                (Unaudited)           (Audited)
                                                                               
                                                       £000                £000
                                                                               
Tax on Group loss on ordinary                                                  
activities at standard                             (58,870)            (26,796)
UK corporation tax rate of 30% (2001:                                          
30%)                                                                           
                                                                               
Expenses not deductible for tax                                                
purposes including                                   54,964              27,263
goodwill amortisation                                                          
                                                                               
Other short term timing differences                                            
and utilisation                                       3,863                 160
of tax losses                                                                  
                                                                               
Higher tax rates on overseas earnings                   338                 100
                                                                               
Adjustments to tax charge in respect                                           
of previous                                         (1,079)                  27
periods                                                                        
                                                                               
Group current tax (credit)/charge for                 (784)                 754
period                                                                         

 6. (LOSS)/EARNINGS PER SHARE
   
Earnings per share is calculated based on the provisions of Financial Reporting
Standard 14 - `Earnings per share'.

Basic loss per share is calculated by dividing the loss after taxation of £
195,448,000 by 398.5 million ordinary shares being the weighted average number
of shares in issue. (2001: £90,073,000 loss and 398.0 million shares.)

Adjusted basic (loss)/earnings per share is calculated by dividing loss after
taxation of £195,448,000 but before amortisation and impairment of goodwill
arising on consolidation of £185,268,000 and exceptional items of £9,552,000 to
give an overall total loss of £628,000 which is divided by 398.5 million
ordinary shares being the weighted average number of shares in issue during the
year (2001: £3,397,000 profit and 398.0 million shares.)

Adjusted diluted earnings per share has been calculated by dividing the loss
after taxation of £195,448,000 but before amortisation and impairment of
goodwill arising on consolidation of £185,268,000 and exceptional items of £
9,552,000 to give an overall total loss of £628,000 which is divided by 406.0
million shares, being the average number of shares, including unexercised share
options during the year (2001: £3,397,000 profit and 412.0 million shares).

For the purposes of the disclosures required by FRS14 "Earnings per share" none
of the potential ordinary shares are regarded as being dilutive as their
conversion would reduce the basic net loss per share. Consequently the diluted
loss per share is the same as the basic loss per share.

                                                      2002                2001
                                                                              
                                               (Unaudited)           (Audited)
                                                                              
                                          (Million Shares)    (Million Shares)
                                                                              
Weighted average number of shares                    398.5               398.0
                                                                              
Dilutive share options                                 7.5                14.0
                                                                              
Weighted average number of shares for                                         
diluted                                              406.0               412.0
earnings per share                                                            
                                                                              
                                                      £000                £000
                                                                              
Loss after taxation                              (195,448)            (90,073)
                                                                              
Adjustment for goodwill amortisation               185,268              93,470
and impairment                                                                
                                                                              
Adjustment for exceptional items                     9,552                   -
                                                                              
Adjusted (loss)/earnings                             (628)               3,397

 7. INVESTMENTS
   
                                                       2002                2001
                                                                               
                                                (Unaudited)           (Audited)
                                                                               
                                                       £000                £000
                                                                               
Own shares                                              252                   -

Fixed asset investments of £252,000 relate to own shares purchased by the NSB
Employee Share Ownership Trust. These have been classified within fixed asset
investments, as the shares are held for the continuing benefit of the Company
through the reward of its employees. The shares have yet to vest
unconditionally with the employees and as such have been recognised as a fixed
asset of the Company. At the year end the Directors reviewed the valuation of
this investment and a write down of £738,000 has been made to the investment to
the market value of the shares at 31 December 2002.

 8. DEBTORS
   
                                                       2002                2001
                                                                               
                                                (Unaudited)           (Audited)
                                                                               
                                                       £000                £000
                                                                               
Trade debtors                                        17,070              27,335
                                                                               
Accrued income                                        4,267               5,332
                                                                               
Other debtors                                           707               1,249
                                                                               
Corporation tax                                       1,154                 325
                                                                               
Prepayments                                           3,144               3,283
                                                                               
Total debtors due within one year                    26,342              37,524
                                                                               
Other debtors recoverable in more than                  583                 928
one year                                                                       
                                                                               
                                                     26,925              38,452

Other debtors recoverable in more than one year relate to Federal R&D tax
credit recoverable in North America.

 9. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
   
                                                       2002                2001
                                                                               
                                                (Unaudited)           (Audited)
                                                                               
                                                       £000                £000
                                                                               
Bank loans and overdrafts                                 -                 105
                                                                               
Payments received on account                          1,626               1,312
                                                                               
Trade creditors                                       3,395               4,813
                                                                               
Corporation tax                                          23               1,234
                                                                               
Taxation and social security                            806               2,472
                                                                               
Exchangeable convertible preference                       -               4,304
shares                                                                         
                                                                               
Other creditors                                       1,263               1,896
                                                                               
Accruals and deferred income                         23,966              26,974
                                                                               
                                                     31,079              43,110

10. PROVISIONS FOR LIABILITIES AND CHARGES
   
                                                       2002                2001
                                                                               
                                                (Unaudited)           (Audited)
                                                                               
                                                       £000                £000
                                                                               
SSAP 24 Defined benefit pension                           -                (23)
provision                                                                      
                                                                               
Deferred taxation                                     (284)               (133)
                                                                               
Restructuring                                       (5,243)                   -
                                                                               
                                                    (5,527)               (156)

The restructuring provision is for the future costs to be incurred in 2003 and
2004 following the Company's decision to restructure its business. The costs to
be incurred principally relate to redundancies and facilities costs.

11. RECONCILIATION OF MOVEMENT IN SHAREHOLDER'S FUNDS FOR THE YEAR ENDED 31
    DECEMBER 2002
   
                                                       2002                2001
                                                                               
                                                (Unaudited)           (Audited)
                                                                               
                                                       £000                £000
                                                                               
Retained loss for the financial year              (195,448)            (90,073)
                                                                               
Exchange differences                                    925                  98
                                                                               
Issue of share capital                                  140                 130
                                                                               
Cost of shares issued for the STS                         -               (137)
acquisition                                                                    
                                                                               
Net (deduction) to shareholders' funds            (194,383)            (89,982)
                                                                               
Opening shareholders' funds                         232,575             322,557
                                                                               
Closing shareholders' funds                          38,192             232,575

12. ANALYSIS OF NET DEBT
   
                              At beginning   Cash flow    Exchange      At end
                                                                              
                                   of year               movements     of year
                                                                              
                                      £000        £000        £000        £000
                                                                              
Cash at bank and in hand            10,432     (6,458)           -       3,974
                                                                              
Bank loans due within one            (105)         103           2           -
year                                                                          
                                                                              
Banks loans due after one            (683)         670          13           -
year                                                                          
                                                                              
ECPS due within one year           (4,304)       4,364        (60)           -
                                                                              
ECPS due after one year           (21,522)           -       1,759    (19,763)
                                                                              
Net (debt)/funds                  (16,182)     (1,321)       1,714    (15,789)

13. CONTRACTUAL DISPUTE
   
In August our projects with the Wiz had been put on hold while the future of
the business was evaluated by its parent Cablevision. In February 2003
Cablevision announced it intended to exit the consumer electronics business and
the remaining stores would be closed or sold and we were given notice that the
customer did not intend to proceed with our projects.

Our contract is with Cablevision and we have requested that they settle the
unpaid contract value in the amount of US$5.5m. Cablevision has rejected this
and has in turn made a claim for damages based upon among other things breach
of contract but have subsequently proposed a settlement conditional upon both
companies dropping all claims.

The Directors believe that the Group's claim on Cablevision is valid and it
will be aggressively pursued. After seeking appropriate legal advice, the
Directors believe the counterclaim is without merit. Notwithstanding, in the
interests of prudence, the Group has provided against the totality of the WIZ
debtor balance totalling £1,789,000 (comprising trade debtor of £382,000 and
accrued income of £1,407,000) as an operating exceptional item at year end.



END



1 Year Sal SM Bny S & P500 Chart

1 Year Sal SM Bny S & P500 Chart

1 Month Sal SM Bny S & P500 Chart

1 Month Sal SM Bny S & P500 Chart

Your Recent History

Delayed Upgrade Clock