BOSTON, Aug. 27, 2020 /PRNewswire-PRWeb/ -- Businesses
struggle to identify their most effective marketing campaigns,
especially with the variety of marketing tools available in the
market. Software company Bipath understands this business
challenge. To bridge the gap between businesses and technologies,
the firm recently launched Contact Cloud – a software solution that
helps businesses leverage the latest in Unified Communications as a
Service technology while eliminating redundant business
applications. Through Contact Cloud, businesses increase their
effectiveness while minimizing costs.
"The market is ripe for disruption as there are many software
companies offering businesses overpriced and limited call tracking
solutions. Cost effective UCaaS platforms in the marketplace are
scarce. Contact Cloud is here to fill that void, and do it in a
support focused, cost-responsible way -- to help businesses not
just survive but grow," said CEO of Bipath, Michael Barnett.
Contact Cloud enables businesses to route customers to the right
agents with minimum transfers and practically eliminating hold
times. With a customizable view, the cloud-hosted platform enables
users to easily navigate through a customer's latest inquiry, be it
via calls, forms, chat, text messages and faxes. Its call tracking
feature, on the other hand, lets businesses discover which
campaign, ad, page, or post drives calls, texts, form fills, and
chats. This powerful data allows businesses to optimize processes
and build strategy to increase sales leads and conversions while
understanding exactly what's resonating with their customer
Contact Cloud offers unlimited call recording storage and SMS
campaign options that enable the sending of auto-respond,
pre-scheduled, bulk, or one-off messages to customers. Bipath
supports local and global businesses in 88 countries, making it the
ideal solution for businesses growing and supporting onsite and
remote call centers, and offices.
Contact Cloud requires no software installation, making it easy
for onsite and offsite businesses to work regardless of geographic
location. It can simply be added to a pre-existing phone system or
added as a total replacement of the businesses phone system.
For more information and additional inquiries about Bipath and
Cloud Contact, visit https://www.bipath.io.
SOURCE Bipath, LLC